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Direct Marketing Assistant

Direct Marketing Assistant - £24,198 per annum

Harris Hill are working with a housing and homeslessness charity who work on a national and international scale. As Direct Marketing Assistant you will provide support to the DM team to ensure the effective delivery of the DM and Legacy Marketing programme. To support the Supporter Services Manager in delivering excellent supporter care for individual donors. As a digital enthusiast you would also be well suited to this role.

-To be a first point of contact for the DM team, answering general enquiries and sign-posting people to the relevant team member where necessary

-To manage phone calls from donors and uphold our supporter promise by managing their queries and requests. This includes taking donations and answering questions with regards to the charity's work and the xx scheme.

-To lead in producing donor updates - both online and offline. This entails sourcing case studies and gaining consent, chasing for case study updates and writing/editing them, posting online blogs on the website and writing and sending associated mass email updates. Managing postal update mailings in conjunction with our fulfilment agency.

-To accurately maintain the records of campaign performance and circulate regularly. This includes monitoring and updating the weekly results of appeals and ensuring they are made accessible to the DM team, and analysing current results against past campaign results for campaign analysis.

-To work with the SDMO and assist in the process of donor recruitment and development campaigns. This includes planning and scheduling, and liaising with internal and external suppliers.

How to Apply

If you're interested in this role and feel you meet the requirements, just click 'Apply' to email the consultant directly. Please quote the relevant job reference in your email. If your CV has been updated since registering with us, please attach the latest version and we will update your records.

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