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Content Designer (6 month FTC)

Harris Hill are working with a disability charity, who are as part of a new project, are launching a new strategy which will look to transform the whole organisation. As Content Designer the overall objective is to deliver content for the charity's central knowledge base that provides the information users need, in language they understand, in the format that works best for their context. Audiences include customers of the charity"s services, advisers working in those services, and visitors to the website and online community.


Main responsibilities and accountabilities:

-In collaboration with the information content manager, complete an audit of existing information content. Refer to established user needs to identify gaps in provision and opportunities to enhance the quality of existing content.
-Use your understanding of different channels and audiences (both internal and external), together with prototyping where helpful, to decide which type(s) of content should be produced to meet specific user needs.
-Lead on the prioritisation of content for production.
-Consult with subject experts, research external information sources and source assets in preparation for producing content yourself or commissioning others to do so.
-Produce written information content. This includes articles and downloadable written resources.
-Manage the commissioning and delivery of alternative content formats such as film and audio.
-Ensure that all information content meets agreed acceptance criteria.
-Facilitate critical reviews of all content produced to ensure its accuracy, completeness and conformance to the charity"s editorial, brand and strategic principles.

Knowledge and experience:

-Experience of user-centric evidence-based content design
-Understanding of the different ways users consume content and using this knowledge to decide the best format for a specific audience and context
-Experience of writing online and offline information and advice content for different audiences

How to Apply

If you're interested in this role and feel you meet the requirements, just click 'Apply' to email the consultant directly. Please quote the relevant job reference in your email. If your CV has been updated since registering with us, please attach the latest version and we will update your records.

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