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Donor Development Officer (High Value)

Donor Development Officer (High Value)

As part of the Fundraising & Communications team, your role will be to devise and deliver a high value donor (HVD) stewardship programme to significantly increase the volume, loyalty and income from high value donors (gift range of £250 - £4,999 pa) within the charity"s existing individual giving team. Strong relationship building and communication skills are key to this role, in addition to an understanding of fundraising.


Key responsibilities:

-To review and deliver a high value donor stewardship strategy to significantly increase the volume, loyalty, engagement and income from our high value donors (gift range of £250 - £4,999pa) within our existing individual giving programme (cash and committed giving)
-Adopt a donor-centred approach to cultivating and managing relationships
-Develop and deliver a diverse donor stewardship programme for HVDs in line with the wider supporter involvement strategic plan
-Apply a range of direct marketing skills to research, develop and deliver a range of appeals and communications across channels including mail, telephone, e-mail, social media, on time and on budget as a complement to the existing DM programme. This will include some personalised communications when required and close working with internal colleagues
-Produce fundraising materials that are compelling, well written and 'on brand"
-Coordinate the approval process for all projects that you are responsible for
-Meet regularly and work closely with major donor team to manage and coordinate movements between high value and major donor tiers, to ensure communications continue to be effective and donors are well transitioned. Ensure the donor(s) have a positive experience throughout and any change is as smooth as possible


Person specification:

-Experience of fundraising within the voluntary sector, with specific experience of managing a donor development programme
-Experience of using a variety of fundraising techniques (e.g. direct marketing communications, events or account management) to generate income
-Experience of using research, data analysis and segmentation to inform strategy, planning and delivery of results
-Experience of using Raiser"s Edge or other fundraising database
-Strong project management and time management skills with ability to manage a complex and varied programme
-Confident, clear and thorough communicator – orally and in writing – with donors, senior staff and clients
-Confident in building relationships with individual donors and in being a credible representative for both the charity and the cause
-Adopts a creative and critical approach to work, with strong copywriting and proof reading skills and excellent attention to detail
-A self-starter, capable of working both independently and collaboratively as part of a team
-Confident and capable user of IT, including Outlook, Microsoft Word, Excel and PowerPoint.

How to Apply

If you're interested in this role and feel you meet the requirements, just click 'Apply' to email the consultant directly. Please quote the relevant job reference in your email. If your CV has been updated since registering with us, please attach the latest version and we will update your records.

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