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Fundraising Manager

A large medical charity in London, are setting up a brand new fundraising team, raising income from Direct Mail, Community, Events, In memory and legacies.
 
The role start end August until mid December, testing this new division. Should this prove successful, there will be scope to move into the position permanently.
 
Purpose of the role:
You will lead and implement a fundraising programme to raise income to support the Charity through direct mail, events, community, in memory and legacy fundraising.
To help lead and supervise the Fundraising Officer to provide excellent customer service for our supporters and ensure Service Level Agreements are being adhered to.
 
Objectives:
Key objectives
Be the lead point of contact for fundraising.
To support the fundraising team activities by responding to enquiries by email, phone and post, processing donations, and continuing to support a warm community of supporters.
To line manage the Fundraising Officer to deliver excellent customer service and ensure Service Level Agreements are being adhered to.
Professionally handle and follow up on complaints from supporters ensuring a prompt resolution is found and processes are updated to avoid future reoccurrences.
Understand and adhere to relevant policies, procedures and legislation in respect of data protection and be prepared to change working practices in response to any regulation changes.
Manage and develop relationships with key supporters and high net worth individuals, including legators
To work with the Head of Legacy fundraising to ensure an effective stewardship programme for legators is in place.
To liaise with the Legacy Administrator who handles all post-death administration as required
To regularly report on the recruitment, income and expenditure for all fundraising activities.
To manage and prioritise unpredictable and frequently interrupted busy workload.
 
Experience:
Experience of working in a fundraising or marketing environment.
Experience of managing projects from concept to completion.
Experience of writing and editing copy

How to Apply

If you're interested in this role and feel you meet the requirements, just click 'Apply' to email the consultant directly. Please quote the relevant job reference in your email. If your CV has been updated since registering with us, please attach the latest version and we will update your records.

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