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Database Manager

A Health Charity based in North-west are currently looking for a Database Manager. The successful candidate will work closely with all members of the Data team; all system users; the data governance team; ICT; and the senior management team. The post holder will be a key member of the data owners group and will lead the Raiser's Edge champion group.

Key responsibilities

Planning and allocating work, monitoring achievement of deadlines, and supporting staff as appropriate
Ensuring a clear focus on driving improvements in quality, impact and performance.
Be the primary owner of data stored in the CRM and oversee implementation of decisions agreed at the data owners group
Oversee regular data cleaning and imports owned by the database team
Develop and manage automated transformation and transfer of data between the CRM and other systems, primarily through SQL Server Integration Services.
Manage effective project closure and review processes to capture lessons and ensure that lessons are effectively implemented in new projects
Support strategic planning, budgeting, phasing and monitoring of the wider projects programme of the database team.

In order to apply you should have the following skills and experience:
Essential
Experience of managing a large marketing database or CRM, preferably in a charity context.
Substantial experience of working with CRM database systems such as Raiser's Edge, CARE, MS Dynamics or Salesforce.
Proven experience delivering projects
Demonstrable experience of applying effective problem solving techniques when the situation demands
Experience of managing a technical or support focussed team.
Experience of working with suppliers and third parties in a data or database context.
Desirable
Experience of working with Raiser's Edge in a system administrator or manager role.
Experience of building and managing automated integrations between systems and databases.
Experience of third party Raiser's Edge plugins, particularly Importomatic
Experience of managing a support ticketing system.

Knowledge and skills
Essential
In-depth knowledge of Raiser's Edge or similar CRM system.
Excellent IT skills, including understanding of servers, application management, Access and Excel.
Strong knowledge of SQL and SQL Server Management Studio
Good knowledge of either VBA or SQL Server Integration Services
Good knowledge of information security practices and principles
Understanding of data protection legislation and it's application to database management and marketing activities
Excellent interpersonal skills, and able to influence/persuade a wide range of stakeholders
Good knowledge of project management techniques and ability to manage change effectively
Excellent organisational and workload management skills
Desirable:
Knowledge of data warehousing or marketing analysis systems, particularly Faststats
Knowledge of email management systems, particularly IBM Silverpop
Knowledge of Content Management Systems, particularly Drupal
Knowledge of PHP


If you have these skills then please apply to Harris Hill with your up to date CV. Please note that only suitable candidates will be contacted with further information.

Closing date: ASAP

Please note that applications will be reviewed prior to the closing date and early applications are in encouraged.

How to Apply

If you're interested in this role and feel you meet the requirements, just click 'Apply' to email the consultant directly. Please quote the relevant job reference in your email. If your CV has been updated since registering with us, please attach the latest version and we will update your records.

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