Harris Hill Complaints Procedure

Harris Hill takes complaints very seriously and will do everything within its power to resolve to a satisfactory conclusion any aspect of Harris Hill's business practices that is called into question.

Every complaint will be investigated and a formal procedure will be followed.

How to make a complaint

In the first instance you should make your complaint to your day-to-day contact who will respond within two working days of receipt. However should you be unhappy with the outcome you should contact the Director of Operations who will respond within two working days to resolve your complaint. Should the Director of Operations fail to effectively resole your complaint, you have the right to appeal and should contact, in writing, the Recruitment and Employment Confederation (REC) at the address listed below.

You can make a complaint to Harris Hill in writing, by fax, by e-mail, by telephone or in person (by appointment please).

If you are writing, faxing or e-mailing your complaint, please provide your telephone number if a response by telephone would be convenient. If you are e-mailing, please state if a reply by e-mail is required and, if not, please provide a full postal address.