I am currently looking for an efficient, positive and supporter-focused Administration Assistant to support the Gifts in Wills team and the Supporter Care team for an amazing international children's charity. This dual role will see you work in the Gifts in Wills team for three days of the week, and the Supporter Care team for the remaining two days of the week.

Main duties:
The work will focus on administrative support on various supporter-focussed marketing and customer care tasks.
Manage mail-merges, printing and packing of various direct mail work e.g. event invitations, Regional Groups fundraising packs and Christmas cards to supporters.
Provide excellent customer care to supporters
Utilise Excel and Salesforce CRM to update the contact details of supporters ahead of 2020.
Scanning and recording of a backlog of supporter communications onto Salesforce
Source, pack and post fundraising materials for Regional Groups.
Handwrite Christmas cards to supporters.
Manage the daily legal post, email inbox and process invoices.
Provide responses to supporters across a range of platforms
Open and process post
Sort and batch donation responses
Create and deliver bespoke thank you correspondence

If you have the above skills and experience and are immediately available, please apply online or contact Sekai today!