Digital Delivery Manager

Digital Delivery Manager

  • Location


  • Sector:

    Marketing, PR & Digital, Digital

  • Job type:


  • Salary:

    £50k - 65k per year

  • Contact :

    Lizzy Clark

  • Contact email:


  • Contact phone:

    020 7820 7333

  • Job ref:


  • Published:

    10 months ago

  • Duration:


  • Closing date:


  • Posted:


  • Consultant:


The Film and TV Charity is seeking an innovative, dynamic, and solutions-driven Digital Delivery Manager to join a team that is radically reimagining the way they support people working behind the scenes in film, TV and cinema.

The film, TV and cinema sector is a jewel in the UK’s crown, both in terms of our exceptional creative talent and the sector’s growing economic importance, but a culture of long hours, challenging conditions, and an acceptance of a long-held status quo also mean it can be an incredibly tough sector to work in, with the retention of talent an ongoing problem as a result.

In 2019, the charity found that 9 in 10 people working behind the scenes had experienced poor mental health. The pandemic and the harrowing conversation about systemic discrimination that followed the Black Lives Matter protests in 2020 have both only served to exacerbate the problem.

Since the introduction of the Film and TV Support Line in 2018, the charity has been on an exciting journey of change and has joined industry partners at the forefront of the movement to make work better for everyone in the industry. The charity is providing, and continuing to develop, mental health and wellbeing support, financial support and advice, and a host of practical resources that are making a difference to thousands of people every year, but its ambitions are necessarily bolder.

The Digital Delivery Manager is responsible for the effective delivery of the charity’s digital-first approach to offering a suite of support services to beneficiaries working in the film and TV industry. They will be responsible for planning, maintaining and developing digital services and platforms, ensuring the offer reflects industry values, is cost effective and places user experience at its centre. Acting as a champion of the charity’s digital first approach they will ensure the digital service platform is intuitive and enables seamless, curated client journeys. They will also manage the continuous development and delivery of new digital products and services, working to define and drive forward the charity’s digital offering ensuring alignment across clients needs.

The role would suit a creative, tenacious individual with strong management skills and an awareness of digital technologies and agile delivery methods. As well as having strong ideas and enthusiastic opinions about things like usability, app development, web trends, design and outreach, the ideal candidate will also have complete familiarity with the digital production cycle and be passionate about creating user-centric products. Understanding of how the film and/or television industry works is preferable, and a real desire to be part of a team that is passionate about making a difference is crucial.

The charity recognises that people from some backgrounds are under-represented in the film and TV industry and in the third sector and is committed to doing what it can to correct this. Therefore, we are especially keen to receive applications from people of colour; people with disabilities; those who identify as LGBTQIA; people with a mental health condition; and people who identify as working class now or in the past.

Location: Golden Square, London (with the flexibility for some remote working)

Salary: £50,000 - £65,000 per annum plus excellent benefits         

Contract: Permanent        

Closing date for applications: Monday 13th September 2021

If you would like to receive the full job description for this role, with details on how to apply, please contact Lizzy Clark:

Lizzy Clark: lizzy.clark@harrishill.co.uk | 020 7820 7333 

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.