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Group Retail Manager

Job description

Harris Hill are thrilled to be partnering with a fantastic community-based charity in their search for a Group Retail Manager.

Location: Multi-site – Slough & Berkshire East

Salary:  £38,000 - £40,000

As Group Retail Manager you will report directly to the CEO of the charity and will work to increase the charity’s portfolio of Retail shops and ensure that current shops operate at an optimum level.

Key responsibilities include:

  • To take charge of the supply chain of stock (donated and new) is see it is effectively managed, from source to point of sale and to develop new lines to maximise turnover.

  • To represent the organisation with external agencies, develop supplier relationships, negotiate prices and contracts, and identify business relationships.

  • To motivate and lead the retail and distribution team of staff and volunteers to generate maximum profits from the sale of donated and bought in goods to achieve annual income targets.

  • To ensure that current shops operate at an optimum level in terms of: Income generation; efficient recruitment/staff cover; assessing reports on sales v budget;  assessing the individual profit and loss budgets for each shop; proactively managing the performance of your direct reports; continuing to develop a team of Store Managers who are consistently managing each store to a high standard in terms of customer service, environment, team (both paid staff and volunteers) and profitability.

  • To ensure the retail team are adequately trained and equipped to offer excellent customer service, effectively merchandise, price and display stock (donated and new), making best use of retail space and presentation.

  • To take overall responsibility for all aspects of retail security, delivery van, stock, premises, money and staff, holding keys for all retail outlets.

  • To provide ideas and recommendations on the expansion/diversification of the retail operation, assess new sites and business opportunities and present options to the CEO.

  • To provide strong leadership, support and performance management to develop a strong team of managers.  To include regular one to ones, appraisals, objective setting and agreeing targets and objectives

The successful candidate will have proven experience of multi-site retail management and people management and will possess drive, enthusiasm and excellent business acumen. You will be commercially aware and able to respond to external retail influences and trends and be experienced in dealing with the general public via all communications. A background in project planning and budgetary understanding is also key, alongside the ability to work well under to pressure to meet deadlines.

If you would like to receive further information, including the full job description and how to apply, please send your CV to

Applications are being considered on a rolling basis and therefore, if you are interested, please do get in touch ASAP.

Harris Hill Charity Recruitment Specialists operate an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.