Banner Default Image

Business Services salaries

Welcome and introduction 

Summary and market trends 

Fundraising ►

Marketing, PR & Digital ►

Business Services ►

Policy, Advocacy & Campaigns ►

Finance ►

Human Resources ►

Projects & Programmes ►

Temporary & Interim ►

Executive salaries ►

Candidate insights ►

Career shifters ►

Regional updates ►

Methodology & FAQ ►

Including: Admin & Support, Data Management, IT, Operations, Prospect Research, Supporter Services and Volunteer Management

When it’s not being accidentally sold to dubious interests by social media behemoths, data plays an ever-increasing role in the running of charities. So demand remains high for those who know what they’re doing with it. 

That’s particularly true for data managers and analysts with Raiser’s Edge skills, applying a little pressure on salaries to secure the best. And while the number of in-house charity data experts continues to grow, this is still a field where many are hired from outside the sector to keep pace with demand.

Retaining data expertise

Typical tenure for data staff is around two or three years before moving, which has historically been the quickest way to advance your data career. 

However many charities are now offering data professionals more opportunities for development within the organisation, which in time should help to reduce turnover rates and retain more data talent within the sector.

New to the guide this year are salaries for compliance managers and data protection officers, two roles that have substantially increased in number over the past year. This may well be in response to the introduction of GDPR, with organisations keen to ensure their processes meet the required standards.

‘Have you tried turning it off and on again?’

Given the growth of digital and data teams, it’s no surprise to see high demand for IT staff who can keep servers and systems running (and keep their cool when someone’s filled them with hilarious cat videos, again).

IT salaries at the most senior levels are broadly in line with other functions, but it remains one of the best-paid professions for those at more junior levels, who can often be earning at least £5k more than their contemporaries in other departments.

Contemporaries such as those in admin and support functions for example, where salaries for the most junior, entry-level roles remain firmly glued to the floor. With the supply of would-be candidates far outstripping the numbers needed, charities simply don’t need to take any bigger bites out of the budget to fill these roles, which looks unlikely to change any time soon.

The evolution of EAs

There’s considerably more movement when it comes to the Executive Assistant/PA role, which has continued to evolve within smaller charities. While the role in larger organisations is more clearly delineated, smaller-charity EAs are increasingly taking on all kinds of additional responsibilities.

Often acting as office manager already, roles now frequently include aspects of HR, data management, events, projects, marketing and social media 
among many others: in fact the only people known to wear more hats on a regular basis are the Queen, rappers, and people who’ve recently been to Camden Market while mildly inebriated.

Fortunately for these multifaceted multitaskers, salaries do appear to be gradually rising in line with the increasing importance of the role.

Rises too in the world of supporter services, which may be linked to roles becoming increasingly data-led, thereby calling for the requisite skills. Many charities have responded by splitting supporter care into two distinct functions; one handling data management and processing while the other focuses on customer care and communications.

Data may also be a factor in salaries for prospect research, where we’ve seen notable increases in remuneration for researchers, frequently in a bid to fill some very longstanding vacancies. Closely linked with fundraising, this area certainly faces similar challenges of candidate scarcity and the advent of GDPR, with tighter regulation having made the job of researching potential donors a rather trickier, erm, prospect.

Contact your specialist consultant

If you'd like to know more about the market in your particular area of fundraising, discuss recruitment requirements or potential career opportunities, why not talk to our specialist in your field?

Download the full 24-page 2019 Salary Report


  • Blank
  • Blank
  • Blank
Blogthumb Final

Thinking of temping? Here’s what to consider…

Temping offers flexibility, variety and a chance to boost your CV - but is it right for you?​ Hear from current Harris Hill temps as freelance writer and guest blogger Nicola Greenbrook explores...Do you ever catch yourself gazing out of the window, dreaming about a work life that breaks away from the conventional nine-to-five? Are you someone with multiple interests and many interconnecting ca...

Read more
Blog Thumb 2

Celebrating UK charity jobs for UK Charity Week 2023!

It's UK Charity Week 2023, so join us for a whirlwind festive tour of some of the best opportunities with charities around the country!​Yes, even though it feels about 30 seconds since you bundled last year’s decorations into an overstuffed box in the loft*, it’s December already, which means it’s time to get them down but more importantly, time for UK Charity Week 2023, celebrating the brillia...

Read more
B Corp Blogthumb Final

Harris Hill is now a Certified B Corporation

We're delighted to share the news that Harris Hill is now B Corp Certified! It makes us part of a global community of businesses meeting high standards of social and environmental impact, accountability and transparency, and leading the transformation of the global economic system. That's a big ambition, but at the simplest level, being certified is recognition that we're here for the right rea...

Read more
Blogthumb 2

Access all areas: how to use the Recite Me toolbar

As part of our diversity and inclusion strategy, the Harris Hill website now features the award-winning Recite Me assistive toolbar, providing a wide range of accessibility and language support tools for a more inclusive online experience. Here’s an overview of the benefits and how to use it.​There’s a lot to look out for when you’re searching for a new job online. In most cases, you'll actual...

Read more

Meet the 2023 Charity Softball finalists!

​Landing just ahead of the big day and 20th anniversary celebrations, meet the teams playing for glory in the 2023 Charity Softball League!Like any other year, 2003 gave the world some things we’d rather it hadn’t - war in Iraq, the SARS outbreak, the Black Eyed Peas – but over the course of that long hot summer, it also gave us (courtesy of founding father Leo Visconti) something we’re very gl...

Read more
Finance Blog Thumb

2023 Salary Survey: finance market trends

They’re certainly earning their keep in these financially-challenging times, but are charity finance professionals securing higher salaries and what’s happening in the market? Here’s what our finance experts have to say on the subject, updated from our 2023 Salary Survey, which you can view or download below for all the figures.​​​​​​Finance market trendsTo the world of charity finance now, whe...

Read more
Blogthumb Final2

How to secure new talent (without spending a fortune)

Candidate scarcity and high inflation have made securing new staff more challenging (and expensive) than ever, but there ARE ways to improve your hiring prospects that needn't cost a thing...(updated and extended from the 2023 Harris Hill Salary Survey)Beyond the world of marketing, where they grow on carefully-branded trees, our 2023 Salary Survey finds candidates in short supply and high dema...

Read more
Temps Blog Thumb

Considering hiring a temp? Here’s what you need to know…

​Hiring temps is a flexible and cost-effective way to fill gaps and bring in extra resource or skills, but if you haven't before, where should you start and what are the benefits? Freelance writer and HR specialist Nicola Greenbrook talks us through everything you need to know.What is a temp?A temporary agency worker or ‘temp’ differs from a permanent member of staff as, rather than being direc...

Read more