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F2F Agency Manager

Job description

Harris Hill are delighted to be working with an international children’s charity to recruit a Face to Face Fundraising Manager that is responsible for ensuring the successful day-to-day delivery of the face-to-face fundraising programme nationwide.

This programme will reach the hearts and minds of the public, engaging them in the charity’s critical work and inspiring them to donate the essential funds needed to support children in the UK and overseas. Reporting to the Senior Manager, you will provide face to face fundraising and operational expertise in order to deliver effective campaigns.

You key responsibilities will include;

  • Driving a successful face to face agency program, ensuring channels are performing against agreed KPIs and target
  • Managing budget allocation and optimisation across channels
  • Leading on the implementation of the face-to-face compliance and safeguarding programme
  • Supporting delivery of our sector leading fundraiser engagement and innovation programme to optimise fundraiser performance and motivation.
  • Adapting campaign delivery through a data-led test and learn approach.
  • Playing a pivotal role in relationship building with agencies by directly engaging, conducting personal site visits and mystery shops and ensure excellent standards & transparency across all channels.

The successful candidate will have;

  • Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
  • An in-depth understanding of the F2F landscape and different agency models.
  • Experience of designing and delivering exceptional training to drive engagement and action.
  • Experience of effectively managing external partners, such as working with F2F agencies,
  • telemarketing agencies and fulfilment agencies.
  • Experience of managing large budgets.
  • Knowledge and experience of the compliance environment for charity marketing.

This is a hybrid role that requires work from  the central London Head office a minimum of 1 day a week. This role may also require occasional travel across the UK to meet with regional teams.

For more information about this position and next steps please apply here now. Candidates will be considered on a rolling basis so please apply ASAP to avoid disappointment. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.