Whether you're looking for a new career or simply a new challenge within the third sector, Harris Hill are perfectly equipped to help you find your ideal charity job. Over the past 28 years, we’ve built long-standing relationships with charities and not-for-profit organisations of all sizes across the UK and internationally, enabling us to offer you a diverse range of charity vacancies to suit your skills and expertise.
NEW: We're delighted to introduce Harris Hill Scotland! ►
The 2018 Harris Hill Salary Survey is here! Our charity salary survey for 2018 showed that the average salary in the charity sector is £25,000 although salaries vary greatly depending on the role. We found the average executive salary in the charity sector to be around £60,000. Just a small 0.05% of charities have employees earning £100,000 or more. We're delighted to bring you the Harris Hill 2018 Salary Survey, our 13th annual guide to remuneration for roles throughout the charity and not for profit sectors in the UK. Based on the thousands of third sector jobs we've worked on in the last 12 months, we provide comprehensive and detailed salary ranges for both permanent and temporary positions at all levels for the key roles and job functions in each of our specialist areas, including: Data Management ▪ Digital ▪ Executive Search ▪ Fundraising ▪ Finance ▪ Human Resources ▪ Marketing & Communications ▪ Operations, Admin & Support ▪ Press & PR ▪ Projects & Programmes We also highlight some of the major trends we've observed over the past year in each specialism and the wider sector, such as: What's at the top of 2018 candidates' wishlist when it comes to their next role? Are salaries being pushed up by the high demand/short supply of candidates in many areas? On limited budgets, how can charities attract and retain talented staff? What are employers really looking for, and what kind of skills and experience are likely to be among the most highly-prized over the year ahead? Executive salaries This year we've also taken a closer look at the senior executive market, in particular the ever-controversial issue of remuneration for charity CEOs: are six-figure salaries as widespread as some suggest, and what are the particular responsibilities of a charity CEO that justify the higher level of pay? How we gather the information All the data is taken from the actual roles we've worked on over the past year (approximately 3,000 in total), then analysed by our specialist consultants, applying their insight and expert knowledge of the wider market to ensure the figures are a realistic reflection of the salaries being offered in each field. As such it is not an exhaustive list of every charity and not-for-profit salary paid in the last year but is a detailed and representative guide which we hope you'll find a genuinely useful reference tool. If you'd like any further information on salaries with the sector, please get in touch with us on 020 7820 7300 or contact the relevant team below: Data Management 020 7820 7304 data@harrishill.co.uk Executive Search 020 7820 7323 executive@harrishill.co.uk Fundraising 020 7820 7326 fundraising@harrishill.co.uk Finance 020 7820 7340 financerecruitment@harrishill.co.uk Human Resources 020 7820 7340 humanresources@harrishill.co.uk Marketing, PR & Digital 020 7820 7333 marketing@harrishill.co.uk Operations, Admin & Support 020 7820 7304 operations@harrishill.co.uk Projects & Programmes 020 7820 7304 projects@harrishill.co.uk Temporary & Interim 020 7820 7325 teamtemps@harrishill.co.uk
International affairs and advocacy expert Andreea Petre-Goncalves moved to the UK in 1997, attracted by its culture of openness and diversity. But as she tells our policy specialist Harry Marven, recent events have necessitated a major rethink - and relocation - of her family's plans for the future. We’ve barely mentioned the ‘B’ word here at the Harris Hill blog, because we’re too busy recruiting for charities, and with such a colourful range of opinions widely available elsewhere (particularly at the puce end of the market), you probably don't need ours too. We aim to be impartial, so for example it's not for us to question that what people thought three years ago is obviously more important than what they think now. That's just not how we roll. And you'd certainly never catch us querying the wisdom of trashing your biggest trade partnerships and international standing for such undeniable benefits as…… well, we’re sure somebody will think of one eventually. But this week, as our established work in the area of Policy, Advocacy & Campaigns expands to keep up with growing demand (check out our new page here!) in what could yet be our last week in the EU (again), there's no ignoring the giant Brexit in the room. So we're very pleased to bring you an enlightening and thought-provoking read from someone who understands both the bigger picture and the personal consequences only too well... Meet Andreea Petre-Goncalves Over recent years in the UK we’ve heard a lot of statistics about EU citizens and ‘migrants’, but rather less of the real effects on people's everyday lives. To that end we're delighted to introduce international affairs and advocacy expert Andreea Petre-Goncalves, who has kindly shared her story in conversation with our resident policy specialist Harry Marven, eloquently explaining how the 2016 referendum has affected many EU citizens, why she and her family have taken the difficult decision to leave the country that's been home for over 20 years, and why she's establishing a new and potentially highly-influential NGO to step up the fight for global change. Andreea Petre-Goncalves is an international affairs and advocacy expert with two decades of experience in the non-profit, public and private sectors. She has worked in sustainability, food security, international development, public health, gender and human rights among many other topics. She has driven global policy developments, built international partnerships and connected power and knowledge brokers to promote the greater good. She believes people at all levels are driven by the same instincts, fears and desires and that the best in all of us can be harnessed through respectful and purposeful collaboration. She also believes that our future security and prosperity on our planet depend on our ability to see beyond our myriad of individual interests with a sense of common purpose.ee. Harry Marven joined Harris Hill in 2017 and is our specialist for all Policy, Public Affairs, Advocacy and Campaigns vacancies, recruiting both domestically and internationally. He’s lived and worked in both France and Germany (graduating in French and German) and has first-hand experience of the field having previously worked in social media and youth engagement for a national human rights charity. Harry is passionate about the not-for-profit sector using its profile and resources to effect positive social change and effectively represent its grassroots supporters, and understands both the rewards and what it takes to make change happen. As such he’s able to draw on a wide network of both national and internationally-based contacts. ► Harry: So, to jump straight into things: you, with your family, will be leaving the UK this year. Why do you want to leave, and is it definite that you’ll be leaving? ► Andreea: Yes, my family are leaving the UK this year. It’s not been an easy decision. I arrived in the UK in 1997 and my husband in 2002. Our daughter was born here in 2014. We did not doubt this was our forever home until the 2016 Brexit referendum. That particular moment crystallised for us concerns which had been bubbling under the surface for a few years, particularly around nativist trends in the UK and what we saw as a backlash against multiculturalism. For us, this struck at the heart of why we were here in the first place. We didn’t necessarily choose the UK for economic reasons, but for cultural ones. It was precisely the UK’s culture of openness and respect for differences that appealed to us. We loved the idea of growing roots and raising a family in a country where ethnicity, culture and identity were not barriers to belonging, where the rich tapestry of human differences was embraced and cherished. We are ourselves a multicultural family, with heritage in Portugal, Romania and France, and have always seen our journey in the UK as an illustration of the richness of our wonderful, interconnected world. It was and is heart-breaking to see these values rejected so vocally in public discourse. In 2016, we suddenly became EU migrants, a distinct category that 'othered' us. It marked a sharp change of tone and hardening of attitudes towards us as a group – something we had not really seen ourselves as until then. The very word 'migrant' was rarely present in public discourse 10 years ago. Nowadays it is a frequent feature, even replacing 'refugee', alarmingly. For me it has such negative connotations. We are not an invasion, nor an infection. We are friends, colleagues, family - and until the 12th of April, whatever the UK’s final trajectory, we are your equals as fellow EU citizens. You’ve been in the UK for several decades now and have held predominantly internationally-focused jobs. Why did you come to the UK in the first place, and were there any standout factors that made you want to stay? I came to the UK aged 16 with an Open Society Foundation scholarship which shaped who I am and defined my life journey. A few scholarships later, with financial and moral support from my family and dear friends, I obtained my first degree. I embarked on a career that for many years was driven mostly by a loose sense of wanting to do good in the world. This is how I ended up working on sustainability, international development, gender, agriculture and food security. My Brussels stint, about 10 years ago, was career-defining in that it taught me how to navigate politics and the decision-making environment and be effective. Idealism and good intentions are worth so much more if you also understand the real world. Interestingly, this is something that is stubbornly ignored by the non-profit sector in the UK, where we take too much comfort in surrounding ourselves with like-minded individuals and work on the assumption that we will be heard purely because we mean well. As for the second part of your question, I touched on this a bit earlier. The UK always felt like home culturally, and for me that includes a working culture that is earnest and professional. The only aspects where I felt Europe compared favourably career-wise are work-life balance and the employer-employee dynamic, where in Europe we have a more equal, revolutionary tradition, whereas in the UK the relationship often feels more deferent and feudal. I hope for everyone’s sake that this dynamic will not be further affected by any loss of worker protections as a result of Brexit. Why did you choose to work in the charity sector, given your experience in the EU Parliament? It would have been very easy to walk straight into a well-remunerated corporate lobbying job after my stint in EU politics. That is a common-sense career path for many former political staffers and civil servants. There is absolutely nothing wrong with it, but I always knew that for me it wouldn’t be enough. I grew up in a family where politics and the good society were talked about passionately around the dinner table. My parents dedicated their entire careers to public service. I worked in the non-profit sector both before and after Brussels for the simple reason that it felt like a place where doing right by people and planet was the top priority. So, after all that time, you’re now leaving the UK to pastures new. Given that you have decided to leave, rather than having it as just an option, would you say Brexit has, in an ironic way, given you the motivation and freedom to flexibly look for a new position, wherever you settle? To play devil’s advocate: has Brexit potentially been beneficial to you and your family? Well, there’s the famous adage that every cloud has a silver lining. I don’t really think that’s true. Some things are plain stupid, pointless and thoroughly negative. There’s no bright side to climate change, war or hunger, except for the truly cynical. All we can do is learn from every hurdle, hiccup or failure. For my family, the learning in Brexit is that we are free, that our sense of belonging doesn’t come from a place but from how we feel. That’s a phrase made for Private Eye’s Pseud’s Corner right there, but it’s true. We feel like citizens of the world, which means we are at home everywhere, irrespectively of mean-spirited high-level statements to the contrary (ahem). We will always love Britain, and no one can legislate against that. Two questions in one: what advice would you give to EU nationals living in the UK who are facing similar problems to the ones you have faced; and what advice would you give to UK nationals to assure EU nationals that the UK is still OK to live and work in? (although I appreciate the irony of the latter point!) Well, I don’t have a piece of advice for all EU folk in the UK, we are all different and our own individual realities shape the decisions we make. For me, the idea of becoming a sort of 'tolerated', lesser citizen with permission rather than the right to live here was more than I could accept. I know so many others like me, who have built lives and careers in the UK and find the prospect of asking for permission to continue living here profoundly offensive. However, I also understand those friends who do not feel it fair to throw away the lives they have built for themselves. They have no choice but to jump through the hoops, albeit reluctantly. As for all of our UK friends, I am sure of one thing. Our friendship and love for each other will endure whatever history throws at us. British wisdom, decency and fairness will prevail and if they don’t, you will always be welcome in our homes on the old continent. Thanks for sharing yours with us. Finally, what’s next for you? I feel grateful that for us this otherwise strange time is the beginning of a new adventure, rather than just a painful rupture. We are relocating to Brussels, feeling more European than we have ever done, funnily enough. We’re clearly not immune from Brexit tribalism! Together with a brilliant friend and skilled political expert, I am setting up a new organisation to broker and catalyse powerful, impactful dialogue on the burning issues at the top of the global agenda: climate change, food system reform, protecting democracy and strengthening the rules-based international system, among others. With decades of experience at the highest levels of power and a lot of influential contacts, we are better placed than most to bring together those who can make change happen, from all sectors and walks of life. We will help key actors create solutions so that we can all enjoy the safe and sustainable future we want. The time has come for powerful action – and our new organisation will focus on doing just this. None of us can really afford to stand by and watch our existing systems fail when so many grave dangers threaten our world. We would very much like to be a voice and advocate for our UK friends in Europe and beyond, to ensure Brexit does not diminish your input when urgent global challenges require it most. Look out for Flare in the coming weeks and please reach out to us and remain connected to those who, like you, are fighting for a better world, on whichever side of the Channel we might find ourselves. Andreea Petre-Goncalves Connect with Andreea on LinkedIn We certainly will: our sincere thanks to Andreea for sharing her story with us, and we wish her the very best of luck! Look out for more insight and experience from our network in this field coming soon; meanwhile if you'd like to know more about our work and opportunities in political campaigning, advocacy, human rights and more, visit our Policy, Advocacy & Campaigns page or contact Harry Marven via email or on 020 7820 7324. More billboards from Led By Donkeys @ByDonkeys More from the Harris Hill blog text ► Don't go! Tackling talent retention in the charity sector Hiring great people is one thing, but holding on to them can be quite another amid tough competition for talent. Charity Finance Group recently asked our specialists about talent retention among charities and charity finance professionals in particular: what drives them to stay put or move on, and what kind of retention methods are working for charities? Originally published in CFG's Finance Focus magazine, here's what they had to say. Read more... ► Charity Careers: meet Andy Harris, director of income generation for Shelter UK How do you become a fundraising director? Why work for a charity and what's the toughest job in fundraising? Answers to these and much more in the latest Charity Careers, in which Nicola Greenbrook talks to key influencers in the charity sector, inviting them to share their career story and how they navigate the professional world. This month, Shelter UK's Andy Harris explains how his team contributes towards the charity’s invaluable work, why every donation bag tells a story, and what to do when it all gets a bit too cosy. Read more... ► Harris Hill blog homepage
Is it possible to combine your personal interests with working in the charity sector? How can you nail that job application and, when you’ve bagged the role, stay innovative and ahead of the game? You'll find answers to these and much more in the latest Charity Careers, our series in which Nicola Greenbrook talks to key influencers in the charity sector, inviting them to share their career story and how they navigate the professional world. We discover what they've learned along the way, what motivates them to get up in the morning and even what their dream breakfast might look like when they do... This month, Nicola was thrilled to chat to James Harris, Associate Director of Communications, Marketing and Membership for Rethink Mental Illness about his fascinating career to date. She discovers how communications and social media plays a vital role in mobilising support for the charity, the invaluable advice he has for graduates and why he’s on a one-person evangelical mission to convert non-supporters to his beloved football team… Hi James. Please tell us a little bit more about Rethink Mental Illness and what its cause and mission is. One of the things that defines us as a charity is that we were formed nearly 50 years ago by carers. We work to improve the lives of people severely affected by mental illness. This might be through our local groups and services, the expert information and training we offer or our successful campaigning. In a nutshell, what are you responsible for in your role? I lead the communications team. My focus is on maximising the impact of our communications channels to mobilise support for our work and campaigns. This includes media, social media and digital - plus the delivery of marketing assets and internal communications. We’re very excited about the imminent launch of our new website! I also support Time to Change’s digital, social marketing and children and young people teams. Time to Change, run in partnership with the charity Mind, leads the charge on challenging mental health stigma and discrimination. Last week was Mental Health Awareness Week: why is it so important for the charity and how did you spend it? Awareness is important full stop and Time to Talk day in February, Mental Health Awareness Week in May and World Mental Health Day in October are all helpful ways of maintaining momentum. We’ve a come a long way in a relatively short space of time in changing attitudes to mental health. Yet, there are still too many people who don’t receive the right support and care when they need it. For this year’s Mental Health Awareness Week, Rethink Mental Illness focused on turning increased awareness into action. We’ve been setting out all the ways people can support us to help bring about change that makes a difference to people’s lives. How did you start your career? Any key roles along the way? Politics was my first love, but we fell out and now hardly talk to each other. In my twenties I worked in several political roles - for an MP, a think tank and a trade-union campaign to (successfully) maintain political funds. In my thirties I moved into the third sector – joining Dignity in Dying then the Mental Health Foundation. A decade later I moved to Rethink Mental Illness. Although there’s been a degree of serendipity to my career, with hindsight all the roles I’ve worked in have increased my skills and knowledge and shaped my management and leadership style. In other words, they all led me to where I am today. Why charity? Was this your goal from the outset? We may not have the rewards and recognitions of other sectors, but it’s a privilege to have a job where you get to bring about change on issues you care about. That’s the thread that connects my younger self’s interest in politics and my passion for working in the charity sector. Straight out of university I worked in a job that bordered on soul destroying; but I’m glad that I did it. Despite the challenges of working on difficult issues with limited resources, I’m very grateful that I get to do what I do. How do you keep your skills fresh and ensure you’re constantly learning along the way? As your career develops you need to develop a broad knowledge across a range of issues and specialisms – but you rely on your team for in-depth expertise. So, if I need to know something, I ask the team. I also love spotting innovation from other charities, and, when I’ve stopped feeling mildly peeved that they thought of the idea first, thinking through how we can absorb best practice into our work. What advice would you give to, e.g. graduates considering a move into charity or emerging leaders about to make their first leap into management or directorship? I’m conscious of how much more difficult it is now for graduates to get a foothold in the careers they want to pursue. The cost of living is much higher than when I graduated and there is an expectation that someone needs experience to secure a job – which begs the question of where you get the experience from? On leaving university I was offered an internship. Looking it up in the dictionary, I discovered that it meant working for free. So that was out of the window. After the stint in a job I disliked, I got a lucky break. I joined an agency that provided temporary administration support to the civil service. I envisaged being given a data processing role in an obscure government department, but instead secured an administration role in a Bill team putting legislation through Parliament (which for someone interested in politics was like winning the lottery). So, my practical advice is: apply for paid opening roles in the teams of charities that you want to work for. Take time over the application – fewer, better quality, personalised applications are likely to be more effective than a large quantity of applications. Also, a good agency advocating on your behalf can also open doors (as was the case for me). When you bag the job, there’s one guiding principle: be useful. The principle virtues of which are being creative and having an ability to deliver. If you have an idea – let people know. Speak up in meetings or tell colleagues directly. And if you commit to do something – do it. Thereafter, things should (hopefully) fall into place! What would you change about your job if you could, and what's the best bit? A direct train between work and home would be the only thing I'd change, and aside from the job satisfaction, the best thing is our team. The ratio of fundamentally good people working in the third sector is (as you would hope) extraordinarily high. Who do you look up to in the sector, or more generally? Another stroke of luck I’ve had in my career is that I’ve had a succession of line managers who have supported and believed in me. I’m thankful to all of them for their faith in me. Can you talk us through your typical day? Is there such a thing? My alarm goes off at 7am and I'll snooze listening to the news headlines, before I’m dragged out of bed by my kids for the school run. Once I get to work there's no such thing as typical, but we always start the day with a morning huddle to quickly discuss the content plan for the day. What's your dream breakfast - and is it anything like your actual breakfast? Bran flakes, banana, toast and Marmite and coffee. Both my dream and actual breakfast. Life’s too short not to have what you want for breakfast. And when you're not working, how do you spend your spare time? Although I consume a lot of media and social media, my wellbeing tip is to take time to switch off completely. My go to cathartic escape is watching football – which always leaves me at a bit of a loss in the summer. It would be remiss of me here not to crowbar in my love of the academy of football, West Ham United. I’m a season ticket holder and on a one-person evangelical mission to convert non-supporting people to our cause. As my colleagues will tell you this has yet to bear fruit. ---------------------------------------- A huge thanks to James for his time and engaging insight into his career to date and Rethink Mental illness. You can find out more about the charity’s invaluable work here. Nicola Greenbrook - HR Specialist & Freelance Writer Contact Nicola ► Website Check out more Charity Careers: ► Sara Rees, Head of Fundraising, Rays of Sunshine Children's Charity ► Hannah Sanders, Consumer Brand Partnerships Lead, Save the Children ► Andy Harris, Director of Income Generation for Shelter UK ► Back to the blog homepage
It's got bats. It's got balls. And it's back. It is of course the legendary London Charity Softball League, and now that spring (like love, pollen and countless other pollutants) is very much in the air, it's time to fire up the 2019 season! Heading into a remarkable 17th year and after a cracking but slightly-condensed-for-park-reasons 2018, everything's now back to full length and full strength, with as many charities competing as the ever-efficient organisers can possibly squeeze in. It all kicks/bats off from April 29th, with London's parks becoming a hotbed of high-octane bat-on-ball action right through to the Hyde Park finals on Thursday 15th August. We’re delighted to be lead sponsors for what’s believed to be our 14th year (one year might even include a few minutes to look that up) along with our fellow returning sponsors Bluestep, RNB Group, Bright Spot Fundraising and first-timers Think Consulting, who are all well worth checking out. Last year’s super-competitive contest saw The Saints (aka St Mungo's) hoisting the Harris Hill Plate, with RNLI brandishing the Bluestep Shield, and Cancer Research UK crowned Harris Hill Cup champions. But who’ll be taking home the trophies (and those virtually-priceless Harris Hill medals) in 2019? We’ll have more news during the summer, but meanwhile if you’re keen to catch up on last year’s finals, the brilliant people behind it, or other recent events in the Harris Hill Charity Series (that'll be February's quiz night and the big November bowl), the links below will oblige. Have a great season! Team HH London Charity Softball League 2018 The Harris Hill Plate: St Mungo's vs Sustrans ► London Charity Softball League 2018 The Harris Hill Cup: Cancer Research UK vs Plan UK ► London Charity Softball League 2018 The Bluestep Shield: RNLI vs MS Society ► London Charity Softball League 2018 Meet the organisers of the London Charity Softball League ► Harris Hill Charity Series: Bowling The lowdown from the throwdown: 2018 bowling scores! ► Harris Hill Charity Series: Quiz Night Close encounters of the third (sector) kind...► ► Back to the blog homepage
Is it possible to combine your personal interests with working in the charity sector? How can you nail that job application and, when you’ve bagged the role, stay innovative and ahead of the game? You'll find answers to these and much more in the latest Charity Careers, our series in which Nicola Greenbrook talks to key influencers in the charity sector, inviting them to share their career story and how they navigate the professional world. We discover what they've learned along the way, what motivates them to get up in the morning and even what their dream breakfast might look like when they do... This month, Nicola was thrilled to chat to James Harris, Associate Director of Communications, Marketing and Membership for Rethink Mental Illness about his fascinating career to date. She discovers how communications and social media plays a vital role in mobilising support for the charity, the invaluable advice he has for graduates and why he’s on a one-person evangelical mission to convert non-supporters to his beloved football team… Hi James. Please tell us a little bit more about Rethink Mental Illness and what its cause and mission is. One of the things that defines us as a charity is that we were formed nearly 50 years ago by carers. We work to improve the lives of people severely affected by mental illness. This might be through our local groups and services, the expert information and training we offer or our successful campaigning. In a nutshell, what are you responsible for in your role? I lead the communications team. My focus is on maximising the impact of our communications channels to mobilise support for our work and campaigns. This includes media, social media and digital - plus the delivery of marketing assets and internal communications. We’re very excited about the imminent launch of our new website! I also support Time to Change’s digital, social marketing and children and young people teams. Time to Change, run in partnership with the charity Mind, leads the charge on challenging mental health stigma and discrimination. Last week was Mental Health Awareness Week: why is it so important for the charity and how did you spend it? Awareness is important full stop and Time to Talk day in February, Mental Health Awareness Week in May and World Mental Health Day in October are all helpful ways of maintaining momentum. We’ve a come a long way in a relatively short space of time in changing attitudes to mental health. Yet, there are still too many people who don’t receive the right support and care when they need it. For this year’s Mental Health Awareness Week, Rethink Mental Illness focused on turning increased awareness into action. We’ve been setting out all the ways people can support us to help bring about change that makes a difference to people’s lives. How did you start your career? Any key roles along the way? Politics was my first love, but we fell out and now hardly talk to each other. In my twenties I worked in several political roles - for an MP, a think tank and a trade-union campaign to (successfully) maintain political funds. In my thirties I moved into the third sector – joining Dignity in Dying then the Mental Health Foundation. A decade later I moved to Rethink Mental Illness. Although there’s been a degree of serendipity to my career, with hindsight all the roles I’ve worked in have increased my skills and knowledge and shaped my management and leadership style. In other words, they all led me to where I am today. Why charity? Was this your goal from the outset? We may not have the rewards and recognitions of other sectors, but it’s a privilege to have a job where you get to bring about change on issues you care about. That’s the thread that connects my younger self’s interest in politics and my passion for working in the charity sector. Straight out of university I worked in a job that bordered on soul destroying; but I’m glad that I did it. Despite the challenges of working on difficult issues with limited resources, I’m very grateful that I get to do what I do. How do you keep your skills fresh and ensure you’re constantly learning along the way? As your career develops you need to develop a broad knowledge across a range of issues and specialisms – but you rely on your team for in-depth expertise. So, if I need to know something, I ask the team. I also love spotting innovation from other charities, and, when I’ve stopped feeling mildly peeved that they thought of the idea first, thinking through how we can absorb best practice into our work. What advice would you give to, e.g. graduates considering a move into charity or emerging leaders about to make their first leap into management or directorship? I’m conscious of how much more difficult it is now for graduates to get a foothold in the careers they want to pursue. The cost of living is much higher than when I graduated and there is an expectation that someone needs experience to secure a job – which begs the question of where you get the experience from? On leaving university I was offered an internship. Looking it up in the dictionary, I discovered that it meant working for free. So that was out of the window. After the stint in a job I disliked, I got a lucky break. I joined an agency that provided temporary administration support to the civil service. I envisaged being given a data processing role in an obscure government department, but instead secured an administration role in a Bill team putting legislation through Parliament (which for someone interested in politics was like winning the lottery). So, my practical advice is: apply for paid opening roles in the teams of charities that you want to work for. Take time over the application – fewer, better quality, personalised applications are likely to be more effective than a large quantity of applications. Also, a good agency advocating on your behalf can also open doors (as was the case for me). When you bag the job, there’s one guiding principle: be useful. The principle virtues of which are being creative and having an ability to deliver. If you have an idea – let people know. Speak up in meetings or tell colleagues directly. And if you commit to do something – do it. Thereafter, things should (hopefully) fall into place! What would you change about your job if you could, and what's the best bit? A direct train between work and home would be the only thing I'd change, and aside from the job satisfaction, the best thing is our team. The ratio of fundamentally good people working in the third sector is (as you would hope) extraordinarily high. Who do you look up to in the sector, or more generally? Another stroke of luck I’ve had in my career is that I’ve had a succession of line managers who have supported and believed in me. I’m thankful to all of them for their faith in me. Can you talk us through your typical day? Is there such a thing? My alarm goes off at 7am and I'll snooze listening to the news headlines, before I’m dragged out of bed by my kids for the school run. Once I get to work there's no such thing as typical, but we always start the day with a morning huddle to quickly discuss the content plan for the day. What's your dream breakfast - and is it anything like your actual breakfast? Bran flakes, banana, toast and Marmite and coffee. Both my dream and actual breakfast. Life’s too short not to have what you want for breakfast. And when you're not working, how do you spend your spare time? Although I consume a lot of media and social media, my wellbeing tip is to take time to switch off completely. My go to cathartic escape is watching football – which always leaves me at a bit of a loss in the summer. It would be remiss of me here not to crowbar in my love of the academy of football, West Ham United. I’m a season ticket holder and on a one-person evangelical mission to convert non-supporting people to our cause. As my colleagues will tell you this has yet to bear fruit. ---------------------------------------- A huge thanks to James for his time and engaging insight into his career to date and Rethink Mental illness. You can find out more about the charity’s invaluable work here. Nicola Greenbrook - HR Specialist & Freelance Writer Contact Nicola ► Website Check out more Charity Careers: ► Sara Rees, Head of Fundraising, Rays of Sunshine Children's Charity ► Hannah Sanders, Consumer Brand Partnerships Lead, Save the Children ► Andy Harris, Director of Income Generation for Shelter UK ► Back to the blog homepage
Stress. Burnout. Anxiety. Pervasive but unwelcome players in the modern working game; and seriously damaging to our health and career. To coincide with Stress Awareness Month, Nicola Greenbrook looks at what stress is, how it manifests at work and how you can move from distress to de-stress (but still get the work done). How are you feeling about work right now? Are you under pressure to deliver, but thoroughly enjoying the adrenaline rush? Or is the creaking weight of your to-do list about to collapse, taking you down with it? Stress in the current climate The world is angry and stressed. According to the Gallup Global Emotions Report, a third of 150,000 people interviewed in over 140 countries said they suffered stress. At least one in five experienced sadness or anger. Things aren’t much better closer to home. In the latest Health and Wellbeing at Work report from the CIPD and Simplyhealth, 37% of businesses had seen stress-related absence increase last year. Heavy workloads (62%), management style (43%) and relationships at work (30%) were the main culprits. Refinery 29 reports that 3 in 10 millennials experience 'work-disrupting anxiety' - twice as much as the national average. Anyone else feeling a bit edgy just reading all that? Stressy desk Stress is not a new phenomenon. Our cave-dwelling ancestors used the physical response to stress to prevent danger, such as a run-in with a sabre-toothed tiger. Thankfully we’re no longer fighting off angry felids on the commute, but we are regularly dealing with adverse, demanding circumstances. In the UK, we’re putting in the longest hours in the EU. Technology smashes our work-life boundaries and enables us to work at 2pm or 2am. Via the ping of a smartphone notification we deliver bad news (whether fake, or real) to our desk and become distracted and anxious. Some pressure can be healthy: it sends our bodies into ‘fight or flight’ mode, releasing a cocktail of hormones and chemicals to keep us focused and responsive. It’s when excessive pressure morphs into stress that the bad stuff happens. Brain function minimises leading to a ‘I can’t think straight’ situation. Being in ‘fight’ mode for too long makes us crabby, or worse aggressive, towards our colleagues. Staying in ‘flight’ mode means we avoid tackling a tricky task or situation which then intensifies. Worse still, stress can cause ‘freeze’ mode: effectively, we do nothing and become paralysed by it. Why should we pay attention? Stress is one of the great public health challenges of our time. It’s a significant factor in depression and anxiety and has been linked to physical health problems such as heart disease and immune and digestive functioning. In the workplace, stress can cause cognitive issues such as poor judgement and indecision, and emotional issues like irritability and panic, not to mention physical and behavioural ones. Stephanie Denning writing for Forbes, describes stress as the business world’s silent killer and notes the two primary, unnoticed, costs are the financial and productivity ones. How to move from distress to de-stress at work The Stress Management Society use a great bridge analogy; when someone is faced with excessive demands that exceed their personal and social resources it’s like a bridge carrying too much weight. It bows, buckles and creaks - and eventually will collapse. If you’re feeling the strain at work right now, and want to avoid a buckling bridge, here ’s some takeaway tips… ► Work smarter, not longer Writing for Riposte Magazine, Pip Jamieson, Founder & CEO of The Dots, notes that although excessive working hours are often a modern badge of honour, it can be counterintuitive - and doesn’t always equal better output. Over-stretching can cause fatigue, emotive decision making and even sickness. So think carefully about staying late again tonight and be realistic about what your frazzled brain will achieve. Throw in the towel and start again, fresh, tomorrow (and make that yoga class/drink instead). ► Rest It’s often ‘rest’ breaks that take the hit when we’re stressed at work. In their book, Burnout: The Secret to Solving the Stress, sisters Emily Nagoski and Amelia Nagoski cite the need for our body and brains to rest (42% of your time, about 10 hours out of every 24) to avoid burnout. Steer clear of filling every minute at work with activity and take a manageable lunch break. Pay attention to your thirst, and when the kettle is boiling, resist the temptation to check emails on your phone. Forgive me, but do you often hold in a wee at your desk just to finish one.more.thing before dashing off to the loo and hoping you won’t get intercepted along the way. Yes? Don’t. ► Switch off Absence might be at an all-time low according to the CIPD, but the reality is that 83% of us are struggling into work when we’re actually poorly, and 63% of us are using our holidays to work. Learn to prioritise your health, guilt-free. If you’re genuinely ill and unable to function at 100%, dragging yourself to the office could expose your team to germs, result in sub-standard work or increased mistakes and run the risk of taking longer than normal to recover. ► Just say no if you’re rushing from one task to the next, taking on too much or trying to please everyone at work it could be time to work on your assertiveness. Saying no doesn’t mean you’re unhelpful or selfish, it enables you to honour your existing commitments and do them properly. It could allow more inexperienced team members to step up and aid their development, and it’s also healthier in the long run as it prevents you from taking on too much (and a buckling bridge). For managers Dealing with stress in your team can be very difficult, especially if you’re a manager under strain yourself. Here are some areas to consider: ► Stress can manifest differently between individuals. Get to know your team and try to spot the signs as early as possible; such as someone becoming unusually withdrawn or short-tempered, having increased absence or not taking holidays. ► Regularly review workloads, job design and responsibilities and encourage openness and communication. Foster a sense of collaboration; helping each other out so the workload is evenly spread to avoid one person going under. ► Don’t feel you have to deal with it personally. Signpost individuals to the experts (such as via an Employee Assistance Programme, GP or councillor) and ask for training in stress management. ► Lead by example and promote good working habits; take breaks, and try to leave on time as often as possible. -------------------------------- Stress at work can have a damaging and long-lasting impact on our physical and mental health. A stressed workplace can lead to low productivity, poor delivery to clients and service users and high turnover. Adopting some simple methods to minimise stress at work and return to a state of productivity - and good mental health - is not selfish. It’s critical. Get the work done, without undoing yourself in the process. Nicola Greenbrook - HR Specialist & Freelance Writer Contact Nicola More from Nicola Greenbrook: ► I quit! How to leave a job gracefully ► How to be productive at work ► Charity Careers: meet Andy Harris, director of income generation for Shelter UK ► Back to the blog homepage
It's got bats. It's got balls. And it's back. It is of course the legendary London Charity Softball League, and now that spring (like love, pollen and countless other pollutants) is very much in the air, it's time to fire up the 2019 season! Heading into a remarkable 17th year and after a cracking but slightly-condensed-for-park-reasons 2018, everything's now back to full length and full strength, with as many charities competing as the ever-efficient organisers can possibly squeeze in. It all kicks/bats off from April 29th, with London's parks becoming a hotbed of high-octane bat-on-ball action right through to the Hyde Park finals on Thursday 15th August. We’re delighted to be lead sponsors for what’s believed to be our 14th year (one year might even include a few minutes to look that up) along with our fellow returning sponsors Bluestep, RNB Group, Bright Spot Fundraising and first-timers Think Consulting, who are all well worth checking out. Last year’s super-competitive contest saw The Saints (aka St Mungo's) hoisting the Harris Hill Plate, with RNLI brandishing the Bluestep Shield, and Cancer Research UK crowned Harris Hill Cup champions. But who’ll be taking home the trophies (and those virtually-priceless Harris Hill medals) in 2019? We’ll have more news during the summer, but meanwhile if you’re keen to catch up on last year’s finals, the brilliant people behind it, or other recent events in the Harris Hill Charity Series (that'll be February's quiz night and the big November bowl), the links below will oblige. Have a great season! Team HH London Charity Softball League 2018 The Harris Hill Plate: St Mungo's vs Sustrans ► London Charity Softball League 2018 The Harris Hill Cup: Cancer Research UK vs Plan UK ► London Charity Softball League 2018 The Bluestep Shield: RNLI vs MS Society ► London Charity Softball League 2018 Meet the organisers of the London Charity Softball League ► Harris Hill Charity Series: Bowling The lowdown from the throwdown: 2018 bowling scores! ► Harris Hill Charity Series: Quiz Night Close encounters of the third (sector) kind...► ► Back to the blog homepage
“If it wasn’t for the treatment I received at the scene of my accident, and the fast transportation to a hospital, I would not be here today.” text "When the air ambulance arrived I thought it must be serious but I wasn’t aware of the level of expertise and equipment on board. Now I know that’s what made the difference and I wouldn’t be here today otherwise." text "I just can't believe I survived, I’m a very, very lucky man and I’m incredibly grateful to everyone involved.” The words of just three of the 25,000+ people who have been helped, rescued or owe their life to the Air Ambulance service of Kent, Surrey and Sussex since its inception in 1989. Thirty years on, the organisation’s still going strong and growing too, creating four fantastic new senior opportunities to lead on fundraising and the supporter experience, working from their base at Rochester Airport. Specifically, they're seeking the following: • Director of Individual Giving c.£53,000 • Director of Fundraising and Events c.£53,000 • Head of Supporter Experience £45,000 • Head of Individual Giving £38,000 It’s an inspiring place to work, knowing that everything you do has a direct impact on saving lives, and these are all key roles within the project. We can’t begin to do these opportunities justice here so check out our Air Ambulance Kent Surrey Sussex pages for plenty more details of the organisation and these fantastic roles:
International affairs and advocacy expert Andreea Petre-Goncalves moved to the UK in 1997, attracted by its culture of openness and diversity. But as she tells our policy specialist Harry Marven, recent events have necessitated a major rethink - and relocation - of her family's plans for the future. We’ve barely mentioned the ‘B’ word here at the Harris Hill blog, because we’re too busy recruiting for charities, and with such a colourful range of opinions widely available elsewhere (particularly at the puce end of the market), you probably don't need ours too. We aim to be impartial, so for example it's not for us to question that what people thought three years ago is obviously more important than what they think now. That's just not how we roll. And you'd certainly never catch us querying the wisdom of trashing your biggest trade partnerships and international standing for such undeniable benefits as…… well, we’re sure somebody will think of one eventually. But this week, as our established work in the area of Policy, Advocacy & Campaigns expands to keep up with growing demand (check out our new page here!) in what could yet be our last week in the EU (again), there's no ignoring the giant Brexit in the room. So we're very pleased to bring you an enlightening and thought-provoking read from someone who understands both the bigger picture and the personal consequences only too well... Meet Andreea Petre-Goncalves Over recent years in the UK we’ve heard a lot of statistics about EU citizens and ‘migrants’, but rather less of the real effects on people's everyday lives. To that end we're delighted to introduce international affairs and advocacy expert Andreea Petre-Goncalves, who has kindly shared her story in conversation with our resident policy specialist Harry Marven, eloquently explaining how the 2016 referendum has affected many EU citizens, why she and her family have taken the difficult decision to leave the country that's been home for over 20 years, and why she's establishing a new and potentially highly-influential NGO to step up the fight for global change. Andreea Petre-Goncalves is an international affairs and advocacy expert with two decades of experience in the non-profit, public and private sectors. She has worked in sustainability, food security, international development, public health, gender and human rights among many other topics. She has driven global policy developments, built international partnerships and connected power and knowledge brokers to promote the greater good. She believes people at all levels are driven by the same instincts, fears and desires and that the best in all of us can be harnessed through respectful and purposeful collaboration. She also believes that our future security and prosperity on our planet depend on our ability to see beyond our myriad of individual interests with a sense of common purpose.ee. Harry Marven joined Harris Hill in 2017 and is our specialist for all Policy, Public Affairs, Advocacy and Campaigns vacancies, recruiting both domestically and internationally. He’s lived and worked in both France and Germany (graduating in French and German) and has first-hand experience of the field having previously worked in social media and youth engagement for a national human rights charity. Harry is passionate about the not-for-profit sector using its profile and resources to effect positive social change and effectively represent its grassroots supporters, and understands both the rewards and what it takes to make change happen. As such he’s able to draw on a wide network of both national and internationally-based contacts. ► Harry: So, to jump straight into things: you, with your family, will be leaving the UK this year. Why do you want to leave, and is it definite that you’ll be leaving? ► Andreea: Yes, my family are leaving the UK this year. It’s not been an easy decision. I arrived in the UK in 1997 and my husband in 2002. Our daughter was born here in 2014. We did not doubt this was our forever home until the 2016 Brexit referendum. That particular moment crystallised for us concerns which had been bubbling under the surface for a few years, particularly around nativist trends in the UK and what we saw as a backlash against multiculturalism. For us, this struck at the heart of why we were here in the first place. We didn’t necessarily choose the UK for economic reasons, but for cultural ones. It was precisely the UK’s culture of openness and respect for differences that appealed to us. We loved the idea of growing roots and raising a family in a country where ethnicity, culture and identity were not barriers to belonging, where the rich tapestry of human differences was embraced and cherished. We are ourselves a multicultural family, with heritage in Portugal, Romania and France, and have always seen our journey in the UK as an illustration of the richness of our wonderful, interconnected world. It was and is heart-breaking to see these values rejected so vocally in public discourse. In 2016, we suddenly became EU migrants, a distinct category that 'othered' us. It marked a sharp change of tone and hardening of attitudes towards us as a group – something we had not really seen ourselves as until then. The very word 'migrant' was rarely present in public discourse 10 years ago. Nowadays it is a frequent feature, even replacing 'refugee', alarmingly. For me it has such negative connotations. We are not an invasion, nor an infection. We are friends, colleagues, family - and until the 12th of April, whatever the UK’s final trajectory, we are your equals as fellow EU citizens. You’ve been in the UK for several decades now and have held predominantly internationally-focused jobs. Why did you come to the UK in the first place, and were there any standout factors that made you want to stay? I came to the UK aged 16 with an Open Society Foundation scholarship which shaped who I am and defined my life journey. A few scholarships later, with financial and moral support from my family and dear friends, I obtained my first degree. I embarked on a career that for many years was driven mostly by a loose sense of wanting to do good in the world. This is how I ended up working on sustainability, international development, gender, agriculture and food security. My Brussels stint, about 10 years ago, was career-defining in that it taught me how to navigate politics and the decision-making environment and be effective. Idealism and good intentions are worth so much more if you also understand the real world. Interestingly, this is something that is stubbornly ignored by the non-profit sector in the UK, where we take too much comfort in surrounding ourselves with like-minded individuals and work on the assumption that we will be heard purely because we mean well. As for the second part of your question, I touched on this a bit earlier. The UK always felt like home culturally, and for me that includes a working culture that is earnest and professional. The only aspects where I felt Europe compared favourably career-wise are work-life balance and the employer-employee dynamic, where in Europe we have a more equal, revolutionary tradition, whereas in the UK the relationship often feels more deferent and feudal. I hope for everyone’s sake that this dynamic will not be further affected by any loss of worker protections as a result of Brexit. Why did you choose to work in the charity sector, given your experience in the EU Parliament? It would have been very easy to walk straight into a well-remunerated corporate lobbying job after my stint in EU politics. That is a common-sense career path for many former political staffers and civil servants. There is absolutely nothing wrong with it, but I always knew that for me it wouldn’t be enough. I grew up in a family where politics and the good society were talked about passionately around the dinner table. My parents dedicated their entire careers to public service. I worked in the non-profit sector both before and after Brussels for the simple reason that it felt like a place where doing right by people and planet was the top priority. So, after all that time, you’re now leaving the UK to pastures new. Given that you have decided to leave, rather than having it as just an option, would you say Brexit has, in an ironic way, given you the motivation and freedom to flexibly look for a new position, wherever you settle? To play devil’s advocate: has Brexit potentially been beneficial to you and your family? Well, there’s the famous adage that every cloud has a silver lining. I don’t really think that’s true. Some things are plain stupid, pointless and thoroughly negative. There’s no bright side to climate change, war or hunger, except for the truly cynical. All we can do is learn from every hurdle, hiccup or failure. For my family, the learning in Brexit is that we are free, that our sense of belonging doesn’t come from a place but from how we feel. That’s a phrase made for Private Eye’s Pseud’s Corner right there, but it’s true. We feel like citizens of the world, which means we are at home everywhere, irrespectively of mean-spirited high-level statements to the contrary (ahem). We will always love Britain, and no one can legislate against that. Two questions in one: what advice would you give to EU nationals living in the UK who are facing similar problems to the ones you have faced; and what advice would you give to UK nationals to assure EU nationals that the UK is still OK to live and work in? (although I appreciate the irony of the latter point!) Well, I don’t have a piece of advice for all EU folk in the UK, we are all different and our own individual realities shape the decisions we make. For me, the idea of becoming a sort of 'tolerated', lesser citizen with permission rather than the right to live here was more than I could accept. I know so many others like me, who have built lives and careers in the UK and find the prospect of asking for permission to continue living here profoundly offensive. However, I also understand those friends who do not feel it fair to throw away the lives they have built for themselves. They have no choice but to jump through the hoops, albeit reluctantly. As for all of our UK friends, I am sure of one thing. Our friendship and love for each other will endure whatever history throws at us. British wisdom, decency and fairness will prevail and if they don’t, you will always be welcome in our homes on the old continent. Thanks for sharing yours with us. Finally, what’s next for you? I feel grateful that for us this otherwise strange time is the beginning of a new adventure, rather than just a painful rupture. We are relocating to Brussels, feeling more European than we have ever done, funnily enough. We’re clearly not immune from Brexit tribalism! Together with a brilliant friend and skilled political expert, I am setting up a new organisation to broker and catalyse powerful, impactful dialogue on the burning issues at the top of the global agenda: climate change, food system reform, protecting democracy and strengthening the rules-based international system, among others. With decades of experience at the highest levels of power and a lot of influential contacts, we are better placed than most to bring together those who can make change happen, from all sectors and walks of life. We will help key actors create solutions so that we can all enjoy the safe and sustainable future we want. The time has come for powerful action – and our new organisation will focus on doing just this. None of us can really afford to stand by and watch our existing systems fail when so many grave dangers threaten our world. We would very much like to be a voice and advocate for our UK friends in Europe and beyond, to ensure Brexit does not diminish your input when urgent global challenges require it most. Look out for Flare in the coming weeks and please reach out to us and remain connected to those who, like you, are fighting for a better world, on whichever side of the Channel we might find ourselves. Andreea Petre-Goncalves Connect with Andreea on LinkedIn We certainly will: our sincere thanks to Andreea for sharing her story with us, and we wish her the very best of luck! Look out for more insight and experience from our network in this field coming soon; meanwhile if you'd like to know more about our work and opportunities in political campaigning, advocacy, human rights and more, visit our Policy, Advocacy & Campaigns page or contact Harry Marven via email or on 020 7820 7324. More billboards from Led By Donkeys @ByDonkeys More from the Harris Hill blog text ► Don't go! Tackling talent retention in the charity sector Hiring great people is one thing, but holding on to them can be quite another amid tough competition for talent. Charity Finance Group recently asked our specialists about talent retention among charities and charity finance professionals in particular: what drives them to stay put or move on, and what kind of retention methods are working for charities? Originally published in CFG's Finance Focus magazine, here's what they had to say. Read more... ► Charity Careers: meet Andy Harris, director of income generation for Shelter UK How do you become a fundraising director? Why work for a charity and what's the toughest job in fundraising? Answers to these and much more in the latest Charity Careers, in which Nicola Greenbrook talks to key influencers in the charity sector, inviting them to share their career story and how they navigate the professional world. This month, Shelter UK's Andy Harris explains how his team contributes towards the charity’s invaluable work, why every donation bag tells a story, and what to do when it all gets a bit too cosy. Read more... ► Harris Hill blog homepage
For this month’s article, Nicola Greenbrook is exploring why it hurts so much to be rejected and suggesting ways to convert this into something transformative. ‘I regret to inform you that on this occasion you have not been successful'. I’ve been both the author and recipient of that terrible sentence on many occasions during my career. Even checking the definition of ‘to reject’ evoked memories of some painful brush-offs of my own. ‘To dismiss as inadequate, unacceptable or faulty’. Ouch! Rejection knows no bounds and spans our professional, social and personal worlds. From missing out on your dream job, losing out to a competitor or being passed up for promotion, it’s a common - but agonising - feature of our working lives. Yet, it might not always be a bad thing… Firstly, why does it hurt so bad? Being rebuffed really does sting. Psychologist Guy Winch notes that rejection can cause pain because our brains are wired to respond in this way. He describes an experiment where scientists asked participants to think of a rejection while they were hooked up to MRI machines. They discovered that when we experience rejection, the same areas of our brain become activated as when we experience physical pain. Essentially, being rejected can ‘elicit literal (albeit, emotional) pain’. “I AM COMPLETELY USELESS” Often it’s our self-esteem that takes the brunt of it when we’re told no. Rebecca Weef-Smith, Editor of Goldie Magazine recalls vividly the low self-worth she felt over ten years ago after consistent knock-backs. She had submitted over 100 job applications and 3 PhD proposals without a single interview to show for it. Despite considerable qualifications, including an MA and MSc, she believed she wasn’t good enough. ‘Yet again I didn't come up to scratch or meet the standards required’ she said. ‘It wasn't a momentary failing at life. I was a permanent failure’. Being rejected can heighten our own personal insecurities, make us doubt our decisions and choices. As Guy Winch says, ‘…just when our self-esteem is hurting most, we go and damage it even further’. Patience you must have… According to science journal Inorganic Chemistry, there are five stages of rejection - denial, anger, bargaining, depression and acceptance. So how do you pick yourself up again when you’re firmly stuck in the early stages? What if you’ve been unsuccessful for something deep down you know isn’t even right for you? Fiona Cowan, Senior HR Business Partner at the Zoological Society of London (ZSL) knows this all too well. For over a year, she balanced the insecurity of a contract role with job hunting. Conservation and animal welfare is hugely important to Fiona but as roles in this area are scarce, she had to widen her search and compromise. ‘It was a difficult year’ she admitted. ‘You put all your effort, passion and time into research and the presentation. There’s the anticipation and then… you get the dreaded rejection. It doesn’t make it easier when you’re told you were a strong candidate and came a very close second.' It’s hard to dust yourself off (and for those stuck in the ‘Anger’ stage, I apologise for writing these words) but hang on in there. Life is full of twists and turns and depending on your perspective, change - or no change - can be a good thing. Not getting something you want is an opportunity for something completely different - the right something - to come your way. ‘I always live by the mantra “everything happens for a reason”, I just didn’t know what the reason was yet.’ Fiona shared. After surviving a year of on-off job hunting with the stamina of a triathlete, the universe put her dream job at ZSL up for grabs. ‘I had an excitement I hadn’t felt for the other roles I’d gone for; I knew this job was for me!’. A winning combination of effort, authentic passion and the right skills, experience and talent landed Fiona the role she'd been waiting for. A masterclass in hard work, determination and believing - no matter how gut-wrenching it can be at the time - that things will eventually work out. When should rejection become reinvention? Eleanor Ross for Refinery 29 makes an interesting case for whether stubborn, blind self-belief can do more damage than good. She considers if there’s a right time to listen to rejection. ‘While pushing and being resilient is important, rejection can also teach us that maybe we’re not suited to doing something after all’ she writes. Rebecca Weef-Smith could have crawled under the duvet and stayed there, but realised the only way forward was to carve out a new role for herself, rather than fit an existing one. She used personal rejection to create the role of Editor of Goldie Magazine, the over-40s magazine with masses of style, fashion and more. It restored her faith in her own abilities, widened her friendship circle and made her ‘determined to support others who need a prompt in picking themselves up and going again’. Turn that rejection upside down Here are some other ways to make rejection a bit more manageable: Reframe it - Annie Ridout, author, freelance journalist and editor of The Early Hour set up a folder in her email account to file away rejections. She’s renamed it ‘got to keep’, because I like the idea that one day I'll look back at all the rejections I've received and be able to laugh about it' she says. In her book The Freelance Mum Annie also talks about a ‘special’ folder she keeps for encouraging, supportive emails. It’s this folder - rather than the other - she spends the most time looking at to give her a boost. Get some feedback - Ask the client/company for some insight on how you can do better next time. You might learn something new about yourself, prove you’re willing to develop and show them how good you are. Talk it through with someone - If you can, speak to friends, family or a mentor at work. Ruth Moragas, Founder of Happy Heads which promotes positive mental health recovery, believes in the power of helping others going through the crushing experience of rejection. ‘Rejection is something we all go through. It may sting but you get over it by including others. So they don’t feel as you did’. Rejection can cause physical pain, damage your self-esteem and take you through a whirlwind of stages before you come out the other side. Yet, it can also provide the chance to try out something new, and could clear the way for the right opportunity. Being snubbed is awful, but it can help you think creatively about your career path and provide the fuel that powers your growth and purpose. Been rejected? Go out there and really show ‘em what you’re made of. Like Annie, you’ll be laughing about it one day as you happily move the email into your ‘got to keep’ folder. Nicola Greenbrook - HR Specialist & Freelance Writer Contact Nicola
...by which we're not talking personality (though it's unlikely to be a bad thing), but whether you'd thrive in one of the outstanding leadership roles we're thrilled to be handling for the innovative Plymouth-based charity of the same name. Effervescent is a fresh and truly unique organisation, a charity strongly committed to improving the lives of vulnerable young people, but doing so as a creative agency, bringing their formidable creative and campaigning skills to collaborations with the likes of socially-motivated brands, charities and universities, and most importantly of all, children and young people themselves. They've worked with organisations like Barnardo's, Exeter University and Plymouth City Council to create campaigns on foster care, mental health, child sexual exploitation, asylum and other issues directly affecting the children and young people who have played a key role in each project. It's all about social alchemy ...which isn't (as we confess to first thinking) a GCSE we could have opted for if we'd dropped one of the humanities, but about inspiring, engineering and facilitating these unique collaborations between potentially disparate groups - bringing remarkable people together, as a certain charity recruiter might say - and creating something beautiful and powerful as a result; something that can genuinely make a difference in young people's lives. Effervescent's work to date has been so successful that they've recently received investment to grow, and as part of their ambitious plans to do so, we're delighted to be helping them find the right individuals for three brand new leadership roles that will be central to the organisation's future, namely a Director of Marketing and Sales, Director of Operations, and Head of Enterprise and Product Development. These are truly fantastic opportunities but enough from us; far better to hear more about the organisation, their values and the roles in question from their inspirational founder, CEO, creative director (and TED-talker!) Eloise Malone, by clicking the Welcome button below: A six-page guide to the charity and available roles ► More opportunities from Harris Hill Executive Search ► Back to the blog homepage
Hiring great people is one thing, but holding on to them can be quite another when there's tough competition for talent. The good folks of Charity Finance Group recently asked our finance specialists Simon Bascombe, Belton Bass and Matthew Smith about talent retention among charities and charity finance professionals in particular: what drives them to stay put or move on, and what kind of retention methods are working for charities? Originally published in CFG's Finance Focus magazine, here's what they had to say. There’s something a little ironic about a charity recruitment business advising charities on staff retention. It's a bit like smartphone providers encouraging you not to upgrade to a new one, or sofa companies telling you how to get a few more years out of that two-seater so you needn’t go to their last ever closing down sale (again). But even for those of us who thrive on filling charity vacancies, high staff turnover is rarely good news in the long term. It’s generally a sign of problems in the organisation that are likely to be exacerbated by the ongoing loss of experience and skills, affecting productivity, increasing costs and lowering morale with every leaving card that comes around. Tackling the issues takes a toll on limited resources and the organisation’s ability to achieve its goals, while persistent problems may threaten its long-term viability as a charity. Which is bad news for beneficiaries, supporters, staff and yes, even recruiters. With most UK industries reporting skills shortages, talent retention isn’t just a third sector issue of course, and it’s worth remembering that zero staff turnover isn’t necessarily desirable either – would you really sign up for the charity where no-one ever leaves? But surveys over the past decade have consistently shown turnover in the voluntary sector to be above average for the UK workforce, suggesting there may be particular challenges facing charities. Challenges in charity finance In our experience of staffing within finance, two things in particular stand out: 1. Of all the charity professionals we meet on a daily basis, candidates for finance positions tend to have by far the clearest view of where they want to work. They’re rarely interested in simply working for ‘a charity’ but have a particular cause or organisation firmly in mind, and will hold out for the right opportunity. 2. Finance staff will typically remain in their roles for considerably longer than, say, fundraisers, who in London can move as often as every 12-18 months, since a major shortage of candidates means there’s always an employer willing to offer a higher salary to tempt them away. That’s true to an extent in finance too, but in our experience a tenure of 4-5 years in a role is far more typical, perhaps reflecting the relative importance of organisation/cause vs remuneration for finance professionals. Those priorities are also borne out when it comes to counter-offers. As the battle for talent has intensified over the last few years, we’ve certainly seen a rise in higher salaries being offered in a bid to retain departing employees, but in our experience more than 90% of these bids fail, as salary is rarely the key driver of the move. However the latest CIPD/Hays Resourcing and Talent Planning Survey reports that not-for-profit organisations find qualified professionals (such as accountants) the hardest category of workers to retain, with 38% of organisations experiencing difficulties, so there’s little room for complacency. Meanwhile Brexit – in whatever form it may eventually take (or not) – is also expected to exacerbate issues, with Charity Finance Group recently telling MPs that ‘an end to free movement, and further restrictions on immigration, will make it even harder for charities to hire the workers they need.’ What the sector is saying about retention In the course of our work, we have conversations with candidates every day which naturally touch on their motivations for moving on or staying in their current role. Finance officer Afsheen Khan, Finance Officer at the British Heart Foundation, noted the varied workload and sense of working for a worthwhile goal, telling us “it makes me feel I’m giving back to the community. The sector requires different skills and I hear incredible stories which I do not find in the private sector. It’s inspirational working for an organisation that addresses public health issues, and in the back of my mind the cause is always there.” Fellow charity finance candidate Lookman Kazeem also cited a relaxed working environment and flexible working from home as factors with strong appeal for those seeking a better work/life balance or with family commitments, and told us that more opportunities for progression, better pay and more investment in training would have the most positive influence on retention. Many charities are taking this on board, experimenting with flexible working, the work environment, or a focus on employee wellbeing. International campaigners against environmental and human rights abuses Global Witness recently did all three, as chief operating officer Mark Woodridge told us: “The old Global Witness office had 9,700 square feet of space and 95 fantastic staff each with their own desk. The atmosphere was library-like, staid and stifling. The odd eruption of laughter often met with a stern look! The number of hours worked equated to an employee’s commitment to the organisation as well as neglected dead plants. This environment was at odds with our ethos of being pioneers and innovators and a stated commitment to putting our employees’ wellbeing at the heart of everything we do. We moved to a 5,500 square feet space where our architects won the trust of our staff, taking them (grudgingly at first) on a journey to agile working i.e.70 shared desks and a number of other work settings. We also introduced complete flexibility on the location and timing of work within a seven-hour day and put a plant on every desk. These days, the buzz immediately hits you when you enter the office and working effectively is more important than long hours. We believe this can only help us attract and retain staff. Nurtured by an employee team of urban gardeners, even the plants are thriving.” Meanwhile fellow green campaigners the Environmental Investigation Agency have recognised the potential benefits of our furry, four-legged friends on employee wellbeing, designating their Islington HQ a ‘pet-friendly office’ – which in practice has meant a dog-friendly office to date, but is almost certain to improve retention, not least of their owners. Greater engagement and integration with the organisation was also cited as key factor in retaining employees by Channing Rider, director of finance with the Winston Churchill Memorial Trust: “Good staff retention is often a reflection of the recruitment process having been thorough, so the right person is in place for the opportunity created. People will always eventually leave an organisation for one reason or another but, I think, the sort of factors that encourage people to stay are: good working relationships with colleagues, a job with a learning curve, opportunities for progression and training, a sense of purpose, a decent working environment. I think people tend to leave if they feel detached from an organisation, with decisions being made without any reference to them so that work becomes a transactional arrangement rather than a relationship where mutual loyalty and respect is allowed to grow. We experience very little turnover, which I interpret as a good sign.” Our tips on retaining your charity finance team It’s important to note where charity finance employees are ‘lost’ to. Given their skills are perhaps the most transferable of all charity workers, it’s perhaps unsurprising that a significant proportion of staff move onwards not to other charities, but to companies in the private sector. However, as the Harris Hill inbox always ably demonstrates, plenty of commercial finance staff are very keen to move in the opposite direction. In a battle for retention with commercial organisations, charities typically have clear differentiators in matters like work/life balance, flexibility of working hours and locations, the working environment, and the attraction of working for the greater good. Most will never be able to compete with the private sector on salaries, but in our view this needn’t be cause for concern. Employees motivated primarily by money are always likely to leave the sector, but our experience shows that finance staff are drawn to charities by those very differentiators, and suggests that the organisations best placed to retain a long-term, highly committed workforce are those who embrace them most fully. And the same can be said when the competition is from other charities. The employees most likely to become your dedicated long-term staff are the ones who chose your organisation precisely because of the factors that make it unique. They want to work for a charity, and they want to work for your charity because of its particular strengths, so the best method of retention is to play to them, emphasise them and exemplify them! ______________ Simon Bascombe, Belton Bass and Matthew Smith Specialists in charity finance recruitment, Harris Hill First published in Finance Focus, the magazine for CFG members, January 2019 Contact our finance team on 020 7820 7311 or via email. ► Search for jobs in charity finance More from the Harris Hill blog ► Why it pays to give feedback, even if it's a no You've made an offer to the brilliant candidate who won your panel's heart. Sadly, that means rejection for the other interviewees. But giving useful feedback can be vital for remaining on good terms - and for your desirability as an employer. ► Back to the blog homepage
We're delighted to be working on four fantastic marketing and communications opportunities at the moment with The Donkey Sanctuary, a truly world-class charity and leading global authority on the welfare of donkeys and mules. Based in a beautiful area of East Devon with such a well-regarded and forward-thinking organisation, these really are exceptional opportunities for marketers which are open until Friday 8th March 2019, so we didn't want you to miss out! Specifically, we're looking for the following: Director of Brand and Communications Head of Brand and Content Head of Communications Brand and Design Manager Keen to find out more? You'll find plenty of information on the roles, this great organisation and how to apply on The Donkey Sanctuary pages of our site. Click here or on the donkeys below to check them out!
How do you become a fundraising director? Why work for a charity and what's the toughest job in fundraising? You'll find answers to these and much more in the latest Charity Careers, our series in which Nicola Greenbrook talks to key influencers in the charity sector, inviting them to share their career story and how they navigate the professional world. We discover what they've learned along the way, what motivates them to get up in the morning and even what their dream breakfast might look like when they do... This month, Nicola was delighted to chat to Andy Harris, Director of Income Generation for Shelter UK and discover how his team contributes towards the charity’s invaluable work, why every donation bag tells a story and what to do when you’re stuck in cosy corner… Hi Andy: how would you describe Shelter's purpose and the work you do? Shelter was founded 52 years ago, not by the wealthy or the powerful, but as a community organisation whose purpose was to change society. That means we’re needed now more than at any other time in our history: for millions of our fellow citizens, the fundamental human need for a safe home is ignored. Shelter exists to defend the right to a safe home. We’ve recently spent time as a charity looking at Shelter’s purpose, what were we founded to do and how we deliver against that. Shelter is changing and to help us we set ourselves five change mantras: Shelter will change the country, our enemy is social injustice, we say what we believe, we are all one Shelter, and we only do what meets our purpose. We're open 365 days a year so that no-one is left to fight bad housing or homelessness on their own. Every year, Shelter helps more than four million people providing expert advice and support through our free helpline, face-to-face and online services. For example, our legal advisors might represent someone in court facing eviction or negotiate with a council to find a homeless family somewhere to go. What are you personally responsible for? I’m responsible for income generation with an amazing team of around 350 spread right across the UK, comprising fundraisers and shop staff. There are around 90 Shelter shops on high streets with great community shop managers, assistant managers, volunteers and van drivers and they’re doing really well. We’ve seen a boom recently, possibly spurred by Marie Kondo’s Netflix series, but we always need more stock! Thankfully 2018 was a record-breaking year for income generation at Shelter as we’ve raised more than ever before, recruited more regular givers and smashed our Christmas fundraising targets too. I’m also responsible for our incredible Direct Dialogue fundraising team; street and door-to-door fundraising, with around 150 people at its peak. Where did you start your career and any key roles along the way? I began as Commercial Events Manager for a marketing company then saw a tiny advert in The Guardian (when you actually bought a newspaper to job search) for ‘Events Manager, London Charity’ and applied directly to the trustees. It was Mayhew Animal Home and I’ve never looked back. From there I worked for Macmillan Cancer Support as a Capital Appeal Manager in Epsom. I was a bit of an idle fundraiser to be honest; appeal managers would be called to a monthly review meeting with the big-wigs and each month I’d proudly report that I had exceeded the monthly target required…with next month’s in the drawer already! That was good major donor fundraising. A job at Sue Ryder for a Head of Regional Fundraising became vacant, supporting fundraising managers in all hospice and neurological centres, and I did that for seven years. I recruited a team of 100, knew everybody and had a great line manager (we love you Eric Grounds) but I realised in one of our management away days I was in ‘cosy corner’ so started seeing what was out there. A Director of Fundraising role came up at Action for Children, but I considered it a waste of time; that they’d never see me and that I didn’t have the experience. An agency persuaded me to allow them to send my CV in…and the rest is history. I stayed there for four years. When I saw the Director of Fundraising and Marketing role at Breast Cancer Care, I convinced myself they wouldn’t want me. As the closing date approached, I still wasn’t sure if I wanted to apply but the consultant was hounding me. So, I opened the job pack when the kids were up at 6.00 am watching Peppa Pig one Saturday. I thought I’d have a quick read and think of two or three things to say about why I wasn’t suitable; basically, talking myself out of it. Then I really read the job pack, researched and realised it was the job for me. After the first interview I walked out thinking what an idiot I was, believing I’d messed up. I got through to the next round, spent time with the CEO, Samia al Qadhi, the Board and all the direct line reports and knew this was such a good job and would be annoyed if I didn’t get it. I spent five years there; I was clear from the outset I would stay for around two and a half but there was big stuff happening internally and externally - a new brand, an office move, changes with our corporate partners, so it kind of swept me in. Then the job here came along which was back working with the incredible and hugely talented Polly Neate who I had worked with at Action for Children. You appear to have been driven by a continuous hunger in your career: when you exceed your targets and reach cosy corner, you do more. Has that appetite waned at all? I think that’s the job; if you’re stuck in cosy corner, or not striving to do more, it’s time to move over to let somebody else have a go. I could never work in a charity where I was simply required to raise £10 million for the next ten years. Where’s the drive in that? Essentially, I’m a salesman. I don’t have a pen or a car, but I’m selling a desire and a dream - the ability to defend the right to a safe home. Everyone has that fundamental right. There was a guy who worked in a pizza restaurant by day and slept on a park bench by night. He’d go to the local swimming baths for a shower, get dressed and work for 12 hours, then go back to sleeping on a park bench. That’s what drives me to do more. How do you keep your skills fresh and build your knowledge? I read books, blogs and trade press and always talk to people - I’m a great believer in recommendations. I’m not a massive social media fan. I tried Twitter for a while; I recognise it makes you accessible, but it didn’t raise money so I didn’t bother! What advice would you give to graduates considering a move into charity, or managers keen to become directors? From entry level, the best way up would be to start on a voluntary basis. Looking at those I’ve interviewed, their first fundraising jobs were being active in their student union, or as a volunteer fundraiser in whatever activity they are passionate about. I've also worked with some awesome fundraisers who joined from direct dialogue fundraising too. From managers progressing to directors, ensure you find the right people for your team. People can often become lazy; but it’s not always what the organisation will do for you, but what you will do for the organisation. If you want to develop your career you’ve got to put the hard work in. One thing the fundraising sector certainly needs is diversity; we simply won’t survive if every fundraiser went to university and reads The Guardian. What time does your alarm go off? Are you a snoozer or a spring-out-of-bedder? I don’t have an alarm - haven’t for years…I’ve got kids and a dog! Monday and Tuesday I have to be up mega early to drop the kids at breakfast club and this morning I was up at 6.15am. On a Wednesday or Thursday, if I’ve not got an early meeting, it’s nice to lay in until 7.00am. If you said to me you’ve got to get the 6.50 am train every day for the next five years, that would fill me with dread. I like the variety of the commute. The 8.10am has different people and is slightly less frantic. Whereas the 7.10am is a different world altogether… What's your dream breakfast and where would you eat it (and what’s the reality?) A fresh and vibrant greasy spoon (where you don’t come out smelling of breakfast!) in Glasgow or on the Isle of Wight. Where I used to work they used to do tea for 20p: where in London can you get a cup of tea for 20p?! My actual breakfast this morning was an apple and a coffee at my desk. I used to buy a big bag of pre-cut apple from Boots at Waterloo station to snack on during the day, but I was told off by my team! So, I bought 4 apples from M&S this morning and actually washed and cut them up myself. I’m trying to do my bit to reduce plastic. Can you talk us through your typical day? I spend a lot of time with the team, meeting people and talking to our service users and beneficiaries; I’m naturally curious. What Shelter does is quite complex, so if I have to ‘sell’ it, I have to understand it. There’s nothing better than spending the morning talking to volunteers and customers, hanging out in the shop and understanding people’s motivation. There’s always an interesting story and every bag of donations tells a different one. Our shops are all individual; because of the manager, volunteers and community the shop takes on a life of its own. The volunteer who works in the Brighton shop on a Tuesday and Friday controls the music and has a real distinct style; you can’t touch the music on these days! That’s great and it makes it memorable. To me, this encouragement to be an individual, reaffirms why I work for a charity and not for Mercedes Benz selling cars. Where and how do you spend your lunch break? I don’t really have one and I eat at my desk - that’s bad isn’t it? I prefer to do an hour ’s work then leave on time as it makes me more productive. Whitecross Street Food Market, just around the corner from Shelter’s offices, is great but very busy at lunchtime. It’s lovely in the morning when they’re cooking onions and there’s a Turkish family making flatbreads. I could stand there and watch them for ages. What’s been your best career ‘up’ and worst ‘down’ to date - why, and what did you learn from them? My ‘up’ would be doing the unexpected, like when Action for Children partnered with an elephant conservation charity the Elephant Family to create The Fabergé Big Egg Hunt. Or when a breast cancer charity (Breast Cancer Care) wins a partnership with The Football Association to create the Pass it On campaign rather than, for example, a prostate cancer charity. As for my ‘down’? Repeating the same thing and not getting the same result. We ran an event that was really successful; then re-did it the second year and it wasn’t. When the expectation of £2 million becomes £300,000 it’s a big disappointment. Who do you look up to within the sector? Our direct dialogue fundraisers. I spent a few days knocking on doors and standing on the street with them and realised they get knocked back hundreds of times every day. On one occasion it was pouring with rain and I felt like the ‘wally with the brolly’! It was the hardest day's work that I’ve ever done as a fundraiser and I felt emotionally and physically destroyed. Although people were really pleasant, it was soul destroying…nobody signed up and I gave in too easily! The team are amazing. Those in the sector who do more than me to improve the profession; being active in the speaking circuit, on boards or giving their advice freely. I know fundraisers that do masses for the sector and I always feel guilty. What gets you out of bed in the morning, even when it’s cold and rainy? The need to do a good job. You’ve got to get on, it’s easy to get stuck moaning! Some of my colleagues at Shelter who are active Tweeters are subject to some horrible trolling and abuse, and that would destroy me. I try to keep everything compartmentalised; I keep my work and home life separate and switch off between the two. It helps me focus. I am a doer but it annoys me that I can’t flick easily between the two. What are you reading, watching or listening to at the moment? Although I read quite a bit, I dip in and out as I don’t have a great attention span, and the idea of reading an academic book from front to back bores me to tears! I’m currently reading The Coaching Bible and a book called The Culture Code. I’m listening to Michelle Obama’s autobiography on my walk from Shelter (Old Street) to Waterloo. She has a lovely voice, and the 40 minutes with no disruptions flies by. I’m currently loving The Crown and a programme called Secrets of Her Majesty’s Secret Service about the creation of MI6. If It told you the music I’m listening to, people would take the mickey out of me…it’s quite cheesy! I need to get better at finding work-related podcasts (suggestions please) but I’m currently enjoying That Peter Crouch Podcast; if you’re a big football fan, you have to listen! What can’t you get through the day without? It sounds bad, but my phone (I never turn it off) and people. I get lonely working at home and prefer to be surrounded by people. I thrive on talking to my team and service users; you can’t do this job without that. I really love the fact that within a typical fundraising team you have such diverse roles. Often people with data, digital or analytical skills think they can’t work in fundraising. As a director, I try not to shut myself away. On joining Shelter, I moved out of my own office into the open plan, then encouraged all of the other directors in Old Street into doing the same and this neatly aligns with our ‘One Shelter’ mantra. What do you do in your spare time? What spare time?! I spend time with my family and walking the dog. Weekends are good for chilling, recovering, socialising and getting stuff done. My three boys are all into football so Sunday mornings mean different games at different times…so that keeps me busy! A very special thanks to Andy for his time and fascinating insight into his career to date and Shelter’s invaluable work, which you can find out more about here. Nicola Greenbrook - HR Specialist & Freelance Writer Contact Nicola Check out more Charity Careers: ► Sara Rees, Head of Fundraising, Rays of Sunshine Children's Charity ► Hannah Sanders, Consumer Brand Partnerships Lead, Save the Children ► Back to the blog homepage
The Charity Series Quiz Night results! Firstly we can only apologise if you’ve been on the tip of your toes waiting to find out what happened at this year’s quiz night, because that’s really gotta hurt by now. But we do have news of another excellent night and the closest-ever contest, hosted in style as ever by the good folks of Patch St Paul's and your super-suave quizmasters Rob Wyatt and Matt Glass, ably assisted by Palak Bhatt, Stato crunching the numbers and more, with a superb sum raised for and by the excellent fundraisers at QEF! Your trusty blogger couldn’t actually be there in person, on account of preparing to launch Harris Hill Scotland on an unsuspecting Caledonian public via the lovely (and patient) people at Third Force News, Scotland’s leading third sector publication; our first ever appearance in Scottish press! But we've gathered the goss from the rest of Team Harris Hill who were out in force, enough to field not one but two quiz teams, one placing a respectable 15th and the other, erm, keeping the bottom end of the table warm in traditional style. We have our uses. ________________ And the winners were... Things were exceptionally tight at the top, with four teams too close to call and the final placings coming down to some very tense moments with tiebreakers… …from which emerged the top three, with the bronze going to the chaps from Lumos, the children’s charity founded by a vaguely successful author you may have heard of, and silver to the Cafological Liars of CAF (Charities Aid Foundation). But just pipping them to the post with the tiebreaker were The Cantelopes, the softball-forged partnership of Can Mezzanine and Disability Rights UK! An honorary mention too for The Bearos (of CAB), only narrowly nudged into fourth in an exceptionally close contest – so congratulations all round! Prizes galore! There were plenty of winners too in the charity raffle, with our very own Faye and Frances on ticket-rummaging duties to despatch all kinds of excellent prizes, generously donated by the wonderful people at (deep breath): Embody Wellness, Whistlepunks Urban Axe Throwing, the Beefeater Gin Distillery, Floatworks Vauxhall, Psycle, Kennington's Windmill Flowers, the Sipsmith Gin Distillery, Oliver Bonas, the Biscuiteers and Mondo Brewing Company! A huge thank you to all of these brilliant businesses for their donations, which together with help from our CEO Aled Morris and their fundraising team, resulted in a tremendous total for QEF (Queen Elizabeth’s Foundation for Disabled People)! You’ll find a few more photos below which need little explanation, except to note that Stato was - we believe - unharmed in the making of the penultimate pic. Meanwhile the next stage of the Charity Series is already taking shape, which is the big one. Yes, next week the great and the good (citation needed) of the organisers and sponsors will be convening right here at Harris Hill Towers to make plans for the 2019 London Charity Softball League! Until then... More from the Harris Hill blog: ► Have your say on charity recruitment and win £150 at Amazon! ► I QUIT! How to leave a job gracefully... ► Back to the blog homepage
What do you look for in a charity recruiter? Where can things be improved? And - be honest now - does our bum look big in this? Okay, not the last one (sadly we already know) but two of these questions are central to our survey with Third Sector Jobs, where you can share your views on charity recruitment with the chance to win a £150 Amazon voucher! What are we asking? As a charity professional you’ll already appreciate the importance of listening to the people who use your services: it’s vital to get a true understanding of their needs, how well you’re currently meeting them, and how you could evolve to benefit them further. That’s exactly what we’re keen to know too, so we've once again partnered with Third Sector Jobs for a short survey on recruitment in the charity sector. ► If you haven’t worked with us before, don’t worry – you can still complete the survey and enter by sharing your thoughts and experiences of charity recruitment; what works for you and what doesn’t? What could recruiters do better and what are the key things you look for? And even if not from direct experience, if you have any perceptions of Harris Hill (though we appreciate that's not compulsory), we’d love to hear about them. ► Meanwhile if you also have feedback from working with us - to recruit or to look for a job (or both) we're very keen to hear about it too; what's worked well, where improvement's needed, and what you’d most like to see from us in the future. How to participate Since last year’s survey we’ve been hard at work on changes both front of house (like this very site) and behind the scenes to continuously improve what we do, but only you can tell us if we’re going in the right direction, and what really matters to you when it comes to recruitment. So please do, and with a bit of luck you could soon have some spending to do too! The survey closes on Thursday 28th February and we’ll draw the prize winner as soon as possible thereafter - you’ll find all the terms and conditions on the survey page. Find out more from Third Sector or just click below to get started: To complete the survey should take no more than 5 minutes and you can choose to express your views based on experience of job hunting within the sector, recruiting, or both. If you'd like to answer from both perspectives, select 'I have hiring responsibility' to answer firstly as an employer, and the questions relating to job-seeking will follow afterwards. However you only need to answer from one perspective to be entered for the prize draw. Back to the blog homepage ►
On February 20th & 21st we're attending our very first event in Scotland (did you know we're operating in Scotland now?) and we'd love to meet you if you're there. Here's a quick rundown of the details... Organised by the Scottish Council for Voluntary Organisations (SCVO) and now in its 16th year, The Gathering is Scotland’s largest event for charities, social enterprises and voluntary organisations. With the support of Scotland's leading third sector publication TFN (Third Force News) it's grown bigger every year to become the largest free third sector event in the UK. Nearly 3,000 people enjoyed last year's packed programme of events, learning and networking opportunities, and this year we're delighted to be joining them! ------------------------------------------ Meet the team It's all happening on 20th and 21st February 2019 at the SEC in Glasgow, and you'll find us at Stand 16. There'll be Harris Hill staff on hand, including our man in Scotland Jason Jederon and Philip Nelson of Harris Hill Executive Search (our specialist division for charity CEO and senior executive recruitment) to answer any questions you may have on recruitment or retention issues, your career in the sector, applications, interviews and much more. ------------------------------------------ Share your views We're also keen to find out how we can help you: what are your biggest challenges and what would you love to see from a charity recruiter? Your requests and requirements will be fundamental in shaping our services in Scotland to make sure we're truly meeting your needs. So if there's anything you'd like to discuss, please don't hesitate to grab one of the team for a chat. Check out @scvotweet for the latest on the event and if you're heading along, we look forward to meeting you there! More from the Harris Hill Blog: ► Meet Jason Jederon: our charity specialist in Scotland ► Welcome to Harris Hill Scotland
After considering a career move for some time and exploring new opportunities, at last, you're invited to an interview. You’ve faced your fears and carefully prepared, and after an excruciating wait, discover you’ve nailed your dream job. You feel on top of the world! Temporarily. There’s just one small thing left to tackle… leaving your current one. For this month’s guest post, Nicola is exploring why resigning can feel painful, how to do it gracefully and avoid making a spectacle of yourself at your leaving do. There’s a quote I like by an unnamed author; “You can't start the next chapter of your life if you keep re-reading the last one” which aligns nicely with this month’s topic. It’s a natural stage in our professional growth to want to move on; to experience a different culture, sector, city (or country) or to build a portfolio career. It’s also not uncommon to feel deep sadness and a fear of the unknown when resigning. Why is it so hard to leave? After conducting a quick straw poll, I discovered that people feel a range of emotions when resigning, regardless of whether they’d been in post for 12 weeks or 12 years. “Absolutely sick to my stomach”, “terrified”, “disloyal” and “guilty” were just some of the responses I had. Many people feel a deep sense of commitment to their job and employer, even if they’re stagnant or deeply unhappy there. If you’ve been personally invested in - via training, a paid qualification, a coach or mentor, supported through a difficult life issue or have formed close relationships with your colleagues, it can be difficult to choose between devotion for your company and the best career move for you. When work-family boundaries become blurred, you can show disproportionate levels of commitment and fidelity - and neglect your own interests. Even the best organisations can’t choose employee loyalty over what’s best for business. As Allison Green, founder of career advice blog Ask a Manager says, “There’s nothing wrong with loving your work, enjoying your company and having good will toward your co-workers… But it’s still O.K., and even good, to put yourself first in the long-run.” Every role has an expiry date and so when it’s time to move on, move on. I’ve made up my mind... where do I start? Always finalise the details with your new employer before taking action with your current one. Get the offer in writing and carefully review the contract, be clear on the package offered and if you want to negotiate terms, do so before accepting. Once that’s clear, it’s time to, gulp, resign. Consider giving your manager a heads up in advance - and prior to your formal resignation. A good manager will know your long term plans and have actively supported them - but it might still come as a shock if you hit them with a letter out of the blue. As Alex Dawson, Director of Technique Training and Development notes, "If you’ve got the kind of line manager who is invested in your career, knows where you want to get to, gives you the support and challenge you need to get there AND makes sure the organisation gets what it needs from you, then leaving feels likes a very natural step". When you’re ready, ask your manager for a private meeting and always ensure they’re the first to know. Hold this face to face if you work in the same location, or consider an initial call / Skype if you don’t. Only send an email if there are unusual or unavoidable circumstances. Keep your resignation letter brief but professional with a warm tone, but don’t over do it. A separate card for your manager is a good way to express your gratitude and appreciation. Inevitably, it’ll be daunting but it’ll be over before you know it. In a previous role, I’d emailed my manager to ask for a catch up (to resign) and we booked it in for later that morning. I’d just printed off the maternity policy for another meeting and as she handed it to me off of the printer, she shot me a expectant look and a grin. It was NOT AWKWARD AT ALL when I had to deliver my actual news. What shouldn't I do? You may be familiar with the scene from 2001’s Bridget Jones’s Diary when Bridget, utterly fed up with her sleazy boss Daniel Cleaver, leaves on the spot for a job ‘in television’. When he tries to enforce her notice period, she responds in the open plan office, "If staying here means working within ten yards of you, frankly I'd rather have a job wiping Saddam Hussein’s a**e.” before spinning on her heels to the tune of Aretha Franklin’s “Respect”. We’ve all dreamt of a similar (and brilliant) departure but in real life, storming out is not recommended. It’s also not the same as resigning, as ACAS notes in their useful article. Instead, put your resignation in writing and always work your full notice unless you mutually agree otherwise or there are extenuating circumstances. It shows commitment, avoids leaving your colleagues in the lurch and allows sufficient time to find a replacement. I’ve resigned... But need to change my mind! Generally, once a resignation has been given it can't be withdrawn; unless the employer gives their express permission or if it was given in the heat of the moment, and then promptly retracted. Although most resignations are straight forward, sometimes… well, life gets in the way. A friend of mine had resigned, then discovered she was pregnant on December 23rd. She needed to ask her employer to take her back; a rather nerve-racking prospect by anyone’s standards. The office was closed until the New Year and so, after agonising over Christmas, at 8.30 am on January 2nd she went immediately to her department director. They had built an excellent relationship based on mutual trust and respect, and she told them honestly the reason for retraction. That they were expecting and that their plans to move cities - the original reason for resignation - had changed. With a deep breath, she asked if she could stay. The director congratulated her, smiled at what my friend describes as her "crazy, messy life", accepted immediately and consulted with HR to get things sorted. A masterclass in managing a potentially tricky situation, brilliantly. I’d like to thank... When your last day finally comes around, don’t let others dictate your ceremony; do it your way. If it’s the done thing in your company and there’s an expectation you’ll say a few words, have a speech prepared with genuine thank yous. When I left Breast Cancer Care the first time in 2007 to work in Australia, I stood in front of my lovely manager, team and colleagues, who I’d worked with for four years and who had given me so much, and sobbed uncontrollably. It was very ‘Gwyneth Oscar Acceptance 1999’, but with not a single word spoken at all. I still regret it to this day. I atoned the second time around by planning my leaving speech properly. Enjoy your leaving do, but go easy, too. You may not be returning to the office on Monday, but your colleagues are potential future contacts. In my early twenties when leaving one of my first jobs in HR, I began my leaving celebrations at 4pm in the local pub and accepted the generosity of my colleagues in buying me drinks. The leaving do ended abruptly with me literally falling out of a nightclub at midnight and incurring a black eye which required treatment by a St John’s Ambulance first aider and my arm in a sling for good measure. When I started my new job on the Monday, I was armed with an elaborate story about a gardening injury. Thankfully, social media did not exist then and fortunately for me, I’ve grown up quite a lot. Departure - Final call Some further suggestions on executing a graceful departure are below: ► Plan your exit story and tell the same narrative to all. Keep it positive so you don’t burn any bridges. ► If an exit interview is not on offer, suggest one - the company will benefit from feedback on your time there. Be constructive and genuine, stick to facts and suggest ideas for improvement based on personal experience if you can. Polite and positive critique keeps everyone’s dignity intact. ► Deliver an excellent handover - verbal and written if you can manage it. Add to it daily, rather than scribbling a panicked, fragmentary list on the last day. Be thorough and review your task lists, diary and projects to avoid any nasty surprises when you’re gone. ► Build your networks in your final month by arranging lunches and attending internal events (balanced with getting your head down and delivering an excellent handover of course!). This creates some lovely memories, but it’s likely your paths will cross again - potential mentor, future hire/hirer or business partner - so make strong connections now. ► Take your personal items home gradually during your notice period, rather than necessitating the hire of a removal van for your shoes, personal memorabilia and plants on your final day or leaving your colleagues to arrange a courier. You’ve approached your manager in the right way with a professional letter, your desk is spotless and you’ve totally aced your handover. You’re leaving with great memories and even better connections, with the backing of your manager and colleagues behind you as you go forth into the unknown. You did it! As Liz Carroll, Chief Executive of The Haemophilia Society wisely says "it's not about how you leave, but how you are throughout your time. Be fair, supportive and honest and it will be positive in leaving". Congratulate yourself on a job well done and take a breather before your exciting new challenge begins. It’s going to be great! Nicola Greenbrook - HR Specialist & Freelance Writer Contact Nicola
The year might just be waking up but the 2019 Harris Hill Charity Series is already raring to go! Here's a quick update on the forthcoming quiz, bowling shenanigans and our Golden Softball competition winners... In search of answers... For everything we've learned as a species about science, evolution and the intricacies of the universe, some things remain impenetrable mysteries, the eternal unknowables; questions that have baffled mankind throughout history and continue to do so today. Most of them will probably turn up in the Charity Series quiz if past form is anything to go by, which returns for 2019 on February 5th, run by the all-knowing softball committee and contested by as many charities as our brilliant hosts at Patch St Paul's can possibly squeeze in! It's an evening of fun, fierce competitition and fiendishly difficult questions - plus prizes galore in the charity raffle. Last year's event raised a great sum for Muscular Dystrophy UK and this year we're hoping to do even better for QEF (Queen Elizabeth's Foundation for Disabled People) - not least because the raffle tickets are no longer cash-only, you'll be able to go contactless too. ► Pre-event update: unfortunately as it turns out, it's not quite as easy to get a handy and portable card payment machine as the TV ads would have you believe, so we're working on a partial online solution. If you can though, please bring along some cash if you'd like to take part in the raffle. Which we highly recommend, as there's already a superb selection of prizes, generously donated by many of our local businesses and more across London. There's still more to come but huge thank-yous already to Embody Wellness and Floatworks Vauxhall, Oliver Bonas, first-rate florists Windmill Flowers, and both the Sipsmith and Beefeater Gin Distilleries! (we don't know who's been getting through all the gin, but keep up the good work). Team-wise the ones to beat are last year's top three: bronze medallists Asthma UK, runners-up Citizens Advice and 2018 champs the Canal & River Trust! Bring it on, as people reportedly say. A big night at the bowling! Meanwhile there were strikes to spare in November as the Charity Series returned to Rowans Tenpin Bowling in Finsbury Park for another high-stakes (by which I mean there were chocolate advent calendars to be won) bowl-off between the best part of 40 leading charities. A great night as always, and an astonishing one for Team HH: in a twist on our traditionally-terrible total it turns out last year's fifth place wasn't a fluke after all, and after a mere 172 years of the contest we might have finally got the hang of throwing the ball-thing in roughly the right direction. But it's not about us, it's about the brilliant charities taking part, and after a single year in third place the mighty 2015 and 2016 winners Age UK returned to the top, swiftly followed by a stellar performance from GOSH and a delighted Dogs Trust cracking the top three for the first time: At the end of the day we can probably all agree that the real winner here was bowling, but also top scorer Anthony of St Mungo's with a record-breaking 193 personally-earned points, the highest-ever individual score. Props too to CAF's Jack, Numan and Amy of St John Ambulance who we believe was the highest-scoring female bowler but shout if you know otherwise! Until next time... And finally, in (golden) softball news... Should you have somehow escaped missed it on Twitter and be wondering who won our competition for last summer's charity softball teams - or indeed what on earth we're talking about - then wonder no more. As you might have heard mention, we're immensely proud sponsors of the London Charity Softball League, which brings countless charities from the capital together throughout the summer, and never fails to impress us with the sheer dedication, good humour and hard work of players, supporters and organisers alike. It's a challenging, superbly organised and phenomenally popular contest which, were it not for those qualities, might have something in common with our very own summer-long challenge: Harris Hill's Golden Softballs! So what's it all about? Who won? And why? ► Read on for the full 2018 competition, all the balls, and news of our winners! ► Back to the blog homepage
If you’re anything like us, we’re guessing whatever you expected from 2018 wasn’t…well, whatever THAT was. It’s certainly been an eventful year, where even the legendary Sunset Beach would have struggled to top the procession of implausible storylines and ever-more-outlandish plot twists. Thankfully we've had a great year at Harris Hill though, and among many highlights we’ve thoroughly enjoyed having guest blogger Nicola Greenbrook on board, bringing us a fresh perspective on intriguing topics from her diverse background in HR, the charity sector, commercial firms, freelance writing and as a still-fairly-new mum! Much more to come from Nicola next year, plus a wealth of new features we're excited to bring you, and if you're thinking it might be time for a new job too, why not take our quiz and find out? In the meantime, our sincere thanks for reading this year, we hope you’ve found something interesting or useful along the way, and to see us into 2019, Nicola’s translated key tips from her columns into career goals for the year ahead. Assuming we haven’t all been repurposed as fruit pickers by the summer... Wedged between the festivities, last-minute Christmas shopping and enjoying a steady flow of prosecco-on-tap in December, I try to reclaim some time to reflect on the twelve months gone by. It’s a useful time to contemplate life or career milestones/achievements; what went well, not so well, and why - and any useful insights to pack up in your kit bag for the new year. I’m a natural reflector and very curious (qualities the CIPD believes important for HR and L&D professionals. Phew.) so I’m interested in the world around me and strive to find ways to do things a bit better. Even if you forgo the traditional concept of resolutions, it can be useful to have some aspirations to dip into every now and then. I’ve loved writing a range of articles for Harris Hill in 2018 and having the opportunity to interview two inspiring and successful charity professionals. Here’s a round-up of my articles, along with some suggested personal and career resolutions for your own personal 2019 compendium. January 2018 - Making a career change In January, I shared my personal experience of a career change and how utterly terrifying but hugely fulfilling it can be. I’d recently resigned from a senior charity HR role without the comfort of another job to go; to enable me to balance my HR career with a growing freelance business, and still be a good Mum to my precious two-year old son. I was keen to share my own adventures in transformation with anyone nervously considering doing the same. I offered some tips on what to consider when embarking on such a change - like doing the maths, having a plan and keeping focused. 2019 Career Resolution *I will take calculated risks in the pursuit of achieving my life and career goals* February 2018 - How to conquer your interview fears This month, I tackled one of the most unnatural forms of human interaction head on - THE JOB INTERVIEW. Drawing on my own experiences and some invaluable advice from a range of senior charity professionals, I shared ten ways to ensure an interview doesn’t metamorphose into an ordeal. This includes doing a dummy run, going all out with your prep and dressing for success. (I also confessed that I toppled down the stairs on the way in to a recent interview - not advised). 2019 Career Resolution *I will be not let fear get in the way of nailing the interview for my dream job* March 2018 - Charity Careers: Sara Rees I had the pleasure of interviewing Sara Rees for Harris Hill’s new feature, Charity Careers. I invited Sara, Head of Fundraising for Rays of Sunshine Children’s Charity, to share her personal career story to date and describe how she navigates the professional world (plus what she’s reading and her dream vs actual breakfast). Learning about Sara’s inspiring career so far, her thirst for learning and the energy she derives from the invaluable work of her team was infectious. She also shared the best piece of advice that always sticks in her mind. 2019 Career Resolution *Tell yourself now what you’d tell your young self; ‘I am unique; I know my strengths, I trust myself, I don’t need to seek approval or try to be someone else….I can handle it* April 2018 - That awkward moment: why we should embrace everyday embarrassments in working life For April’s feature, we went all-out cringe and focused on awkwardness; one of the most uncomfortable but common qualities we experience daily in our personal and professional lives. shared learnings from Melissa Dahl’s excellent book 'Cringeworthy: How to Make the Most of Uncomfortable Situations' and provided some insight into why we feel awkward, how to manage it, and why even the most painful moments could be valuable to our development. With tips that included not running away from a red-faced moment, planning a difficult conversation and altering our mindsets, this month we were ready and willing to embrace the cringeworthy. 2019 Career Resolution *I will reframe an ‘awkward’ moment and manage it well; growing my courage and experience in the process* May 2018 - Would HR in the charity sector work for you? Here’s the inside view. In May, I asked my friends and colleagues in the charity HR sector to join me in exploring what makes working in charity HR so different from other sectors and the challenges unique to not-for-profit. We also shared some tips those wanting to make a career change and for charity HR people looking to improve their current processes. I learnt motivation is often the key driver for charity HR professionals, that the most common misconceptions about working for a charity can be easily dispelled and that prior charity experience isn’t always necessary when considering a leap from corporate to charity - even for the large organisations. 2019 Career Resolution *I will consider work that can potentially change the world - on a voluntary or permanent basis* June 2018 - How to start a new job… and survive If you started a new job in 2018 you might agree with the CIPD’s depiction of how it feels; ‘…like going to a party where you don't know anybody - pretty intimidating and not very enjoyable’. I began a new role in May and although I love it now, I felt like the shy, terrified new girl for the whole of month one. So I wrote a feature about being the newbie, what strategies to deploy, and what to do (and not to do) in your first few weeks into a new job to ensure a successful inauguration. From ‘starting before you start’, preparing yourself for feeling utterly silly and bringing your entire self to work, my tips were aimed at easing your newbie nerves and pushing the boundaries of your comfort zone so you could enjoy the party. 2019 Career Resolution *I will aim to always make a good impression, consider my ‘personal brand’ and be friendly to everyone as a rule* July 2018 - How to overcome impostor syndrome This month, we delved a little deeper into the psychological pattern of Impostor Syndrome (IS) - the persistent inability to believe your success is deserved or has been legitimately achieved. I outlined the symptoms to look out for, why we need to tackle IS to avoid people-pleasing, overworking and becoming stressed or depressed and ways to cope with it. I was surprised to learn IS doesn’t discriminate; the most outwardly confident and successful people - Maya Angelou, Albert Einstein, Tina Fey and Lupita Nyong’o - were amongst the award-winning, high achievers affected. 2019 Career Resolution *I will defy impostor syndrome and remember it’s hard work, tenacity and skill - not luck - that drives my success* August 2018 - Charity Careers: Hannah Sanders In the second Charity Careers interview of 2018, we met enthusiastic polymath Hannah Sanders, Consumer Brand Partnerships Lead for Save the Children. I discovered that by studying hard, learning from the guidance of some inspiring colleagues and having a constant appetite for knowledge, Hannah secured her dream job. She shared some great insights and left us in awe with her zest for life and impressive hobbies that included drawing, Lindy Hop dancing and learning Welsh. 2019 Career Resolution *I will be curious, inquisitive and build an appetite for knowledge to broaden my skills and advance my career* September 2018 - How to be productive at work Are you one of the half of workers who regularly fall down an Instagram rabbit hole, find it difficult to sidestep chatty co-workers and suffer from email overwhelm? In September, I shared some useful hacks to limit procrastination and help us all be more productive at work. Tips included avoiding starting anything without a to-do, get to know when you’re ‘peak you’ and avoid overdoing it or eroding performance by working through lunch. As Maya Angelou once wisely said, 'Nothing will work unless you do’. 2019 Career Resolution *I will reframe the day’s first hour as ‘Power Hour’; planning, prioritising and organising my day rather than looking at my phone* October 2018 - The (subtle) power of introversion In October, I warned Harris Hill Blog readers that the introverts were coming… and that it was good for business. I shared my research on introversion, ambiversion and extroversion and why being an introvert doesn’t equal low-energy, a lack of resilience or rudeness. Conversely, introverts make great leaders, have excellent listening skills and use their preference for quiet working to boost creativity and deliver. I made the case for the quietly contemplative, encouraged by the work of attorney-turned-author Susan Cain and her Quiet Revolution, and outlined some ideas to channel introversion into success at work. 2019 Career Resolution *I will embrace my personal traits, rather than correct them, and learn how to use them to my advantage* November 2018 - Why a workplace mistake could be the best move you’ve made Finally, in November I shone the spotlight on the the work blooper - the nausea-inducing, embarrassment-causing (but great for pub anecdotes) experience of making a huge mistake. I wrote about why we make mistakes, reassured readers that it’s good to make mistakes, provided some insight on what you can learn from a mistake and suggested ways to manoeuvre your way out of a potential crisis. I reached out to friends, colleagues and LinkedIn’ers to ask if they’d be willing to reveal their most unforgettable career-clangers - and the result was a fascinating (and hilarious) tapestry of goofs to entertain and reassure anyone who still feels sick about the mistake they made three months ago. 2019 Career Resolution *I will not ruminate over mistakes I’ve made at work but use them to do better next time* —————————— I wish you all a happy, healthy and successful 2019; crammed full of all the things you love doing. Merry Christmas! Nicola Nicola Greenbrook - HR Specialist & Freelance Writer Contact Nicola More from the Harris Hill blog: ► Quiz: Should you look for a new job in 2019? ► Specialist charity recruitment: now available in Scotland! ► Back to the blog index
A new year, a fresh start, and time for a new job? How do you know if it’s really time to move on? It’s a question that can get stuck in your head, like a hit from the ‘80s, or a metal plate. Should I stay or should I go, you wonder – wouldn’t it be good? How will I know? And when will I be famous, exactly? Well, wonder no more, because our hastily-cobbled-together new year quiz is here to help you find out! As the UK's leading specialists in charity sector recruitment we've got decades of experience and expertise, absolutely none of which went into this spurious exercise. Ten simple questions, zero scientific legitimacy: just select the end of each statement that best completes it for you. (You’ll need to tot up your answers at the end – we'd have made it interactive but had a party meeting to get to and largely imaginary coding skills. Plus the last time we tried embedding anything - well, let's just say there was bit of a misunderstanding and now we can't look anyone from IT in the eye). Let's move swiftly along and get started... For each of the ten statements below, simply choose the ending that's most applicable for you: 1. Your boss is… A An endless source of inspiration! B Quick to show appreciation C No real cause for celebration D Hopeless beyond explanation E Under police investigation 2. You’re expecting the year ahead to be… A More amazing than ever! B Pretty good, on the whole C More of the same D 365 more days of relentlessly soul-destroying misery E 1989 3. The moment you wake up in the morning you’re… A Bouncing up and out of bed! B Planning for the day ahead C Wishing it was Sunday instead D Overwhelmed with fear and dread E Sorry, you’ve lost me there. Wake up…in the morning? 4. You travel in… A With a smile on your face and a spring in your step! B With a packed schedule and everything you need for a busy and productive day C With far too many other people - it's definitely getting worse D With grudging resentment and an emergency bottle of gin E Style, regardless of expense 5. At 4pm on a typical Monday we’d probably find you… A Sighing with contentment - we're doing something wonderful here B Trying to get as much done as possible by the end of the day C Buying things online – there's some brilliant deals on Groupon this week D Crying in the stationery cupboard. Mondays are cruel. E Flying, probably. I’m always flying somewhere. 6. If they made you CEO tomorrow you would… A Probably burst with pride and delight! What a privilege! Though I hope this doesn’t mean something terrible’s happened to Martin? B Be very surprised, super-nervous, but pretty chuffed I guess – I’d certainly give it a go! C Of this place? Oh, right. Well, so long as there's a decent payrise. D Derive immense pleasure from firing each and every one of these ‘people’ E Be totally confused but hey, how hard can it be - yeah, why not? 7. You’ve won £50 million on the lottery*! (*you haven't, just to be clear for legal purposes: it’s a hypothetical premise in a made-up quiz) You would… A Donate the lot to charity and keep on coming to work of course – I couldn’t leave these guys! B Throw the biggest leaving party this place has ever seen. Free champagne for everyone! C Be out of here before you could blink D Bribe the board to retire, take over, and derive immense pleasure from firing each and every one of these ‘people’ E Oh, Marbs or Ibiza darling, straight away. Miami if it’s winter. 8. The highlight of your time there is… A Probably yet to come! But otherwise, gosh, so many to choose from! B Getting that great new project off the ground – we've been able to make a real difference with the revenue generated C Hard to remember off the top of my head, but I’m sure there was something a few years back D ...going to be the look on their faces when I finally announce which orifice they can kindly insert their job into E Highlights? Are people still having those? 9. With a month left to use it, you've still got a week of your annual leave. You… A Don’t want it anyway – who’d skip a single day with these wonderful people? B Try and book the rest of it in without missing anything too important C Immediately book the next week off and head for a Spanish resort to soak up the sun, sea breezes and your bodyweight in Sangria D Don’t understand the question. Obviously I got through it all months ago - why on earth would I be here otherwise? E Sorry no, you’ve lost me again - my annual what? 10. When the time eventually comes to move on, you’ll… A Miss these guys SO much, we’re like family! Actually some of us are now – oh, that was a beautiful wedding. Shame they can’t stand each other now of course, but if we sit them at opposite ends they can't throw anything sharp past the photocopier. It's a pity our interns keep leaving, though. B Keep in touch, at least with the people I'm closest to here. Probably my manager too, you never know if I might want to come back one day. C Have to do leaving drinks I suppose. If I fake being totally hammered by 7.30 I can probably get home in time for Bake-Off. D Write a tell-all memoir of my heroic struggle, describing the countless misdemeanours of my colleagues in unnecessarily salacious detail E Already be living it large in the next place to be - the party's wherever I am! Job done! You've made it to the end of the questions. So what does the year ahead have in store for you? Should you stay put, or start searching? If your answers were... Not that you'd dream of it, but don’t even think about moving! Stay exactly where you are; they love you there and by golly, you just love them right back. Possibly a little bit too much but honestly, who can blame you? It’ll all end in tears of course, because you’ve never built the ten-foot wall of cynicism that shields the rest of our blackened hearts, but don't listen to the doubters. You're having a ball, so good for you and long may it last! However unlikely that may be! Top tip for 2019: Maybe just start keeping track of the cats you're adopting - is that the fourth now? It's all good! You've got a decent employer, you’re valued, doing well and even if it’s not your ultimate dream job, it’s right enough for right now. There’s no harm in scanning the job ads occasionally in case there's something even better, but you’ve still got potential there yet, room to grow, and so much going on that it's highly unlikely you're doing trivial internet quizzes. We're wasting our time here, basically. Top tip for 2019: They won't be reading this, so if everyone could just quietly hum to themselves to fill the gap here, that’d be great thanks. It's not you, it's your job. Or maybe it is you - oddly we can't quite be sure despite the forensic questioning. Either way, whatever fireworks there may once have been have long since burned out and the relationship's stuck in a rut. You're going through the motions but it's not bringing the best out of either of you and frankly, you both deserve better. There's always the chance you can turn things around - like there's always the chance of it snowing in August - but if we were in your shoes we'd ask ourselves a) if we still want to be there in three years' time, and b) why on earth we're borrowing your shoes. We're not even the same size. Top tip for 2019: You're capable of so much more, so dust off your CV, do something about your hair (trust us), and get searching for a great new job! Okay, before we can talk we'd appreciate if you'd put that thing down. That's better, thank you. Well, we're sure you don't need us to tell you it's time to move on, and the sooner the better for all concerned. Life could be so much better in a job that you actually like, surrounded by people you don't loathe with every fibre of your being. We can't guarantee you'll walk straight into that kind of job - not while the bitterness can still be seen from space, at least - but it's got to be worth a try, right? Things have turned toxic and it's time to shape up and ship out. And if you can do it without anyone requiring emergency services, it's an achievement to mention in interviews. Result! Top tip for 2019: Even if you've already checked today, it's always worth making absolutely sure you're not the prime minister. …we should point out this is NOT a dietary recommendation. Because, well we don't quite know how to put this, but we ran your answers through our highly sophisticated analysis machine and the phrase that came back was 'either too high or too rich to function'. The machine's words, not ours - and frankly a bit much from an overpromoted calculator that can barely manage to switch itself on, but that's modern technology for you. Either way it's not something we see in a job specification all that often, so the prospects there aren't brilliant - but at least you're happy, artificially-induced or otherwise. Here's to 2019! Top tip for 2019: Wherever is the new 'new Ibiza', after whatever was the new Ibiza last year. And never be photographed without sunglasses - have them surgically attached if necessary (somebody will know somebody, just ask around). That's the end of the quiz and should it not be already, we’d like to make abundantly clear that none of the above should be taken as remotely sensible career advice. But if you'd like some proper assistance with finding new jobs in the charity sector, just get in touch with one of our specialist consultants! Alternatively you can browse through our current vacancies, or give us a call on 020 7820 7300 - we'd love to hear from you. In the meantime, good luck if you're thinking of moving, and our very best wishes for 2019! Team Harris Hill More from the Harris Hill blog: ► Specialist charity recruitment: now available in Scotland! ► 2018 review and career resolutions for the new year ► Back to the blog index
Dramatic landscapes and majestic scenery, vibrant cities and buzzing nightlife, the people, the whisky, the slices of square sausage – what’s not to love about Scotland? Bagpipes aside of course, but we trust the UN will eventually intervene. At Harris Hill we've always worked with charities nationwide from our London HQ, but we've long been eager to provide more local, face-to-face support for organisations further afield; to which end we’ve recently opened a brand new office in the South West. So when one of our most experienced recruiters, Harris Hill legend and all-round top bloke Jason Jederon relocated north of the border earlier this year, the decision was easy. Step forward, Harris Hill Scotland! Working from his conveniently-located new base in the middle of Scotland’s central belt, Jason’s little more than half an hour from Glasgow, Edinburgh and the surrounding areas, and easily able to meet with charities in key cities like Dundee, Perth, Stirling and St Andrews too. And since we’ve been celebrating the brilliant work of charities all over the country for #UKCharityWeek 2018, what better time for the HH Blog to quiz our man in the North on the new venture, life, work and the charity sector in Scotland? Though to our eternal shame we forgot to ask about the square sausages. L-R: Jason Jederon, an unexpectedly picturesque Aberdeen, and potentially something very rude about the English in Gaelic (but probably just a straight translation) So firstly, why Scotland? For me it was the opportunity to experience a different place and lifestyle. I’m a born and bred Londoner and have never lived outside of the capital, so I’ve always thought about experiencing something different and when the opportunity came up, I felt it was now or never. I’ve been coming to Scotland for many years thanks to my wife and have always loved the people, the scenery and the Scottish banter. In terms of opportunity, the potential is huge for Harris Hill. We know there’s a buoyant sector up here to work with and feel there’s a genuine gap in the marketplace for a recruitment provider with our pedigree and longevity to provide support to existing and new clients. What kind of roles are you recruiting for? As in London, the focus is on permanent and contract recruitment for charity head office roles. My recent background has been within fundraising so that’s the natural place to start off, but I also have experience of working broader roles in areas such as operations, marcomms, project management and finance. And who have you been working with so far? I’ve started by building on the warm relationships we have with organisations we’ve previously recruited for and who have requirements in Scotland; like the Head of Fundraising - Scotland role I’m currently recruiting for a national children’s charity. Beyond that I’ve been actively securing meetings with potential new clients in Glasgow and Edinburgh for causes such as environmental, healthcare, medical research and hospices. L-R: Aberdeen, Glasgow and Edinburgh, Scotland's three biggest cities basking in the sun. Not all on the same day, obviously. How have you been finding the initial response from charities and candidates? Coming into the market as a new player has been quite interesting. Once you leave the comfort of London to come here, I quickly realised that we’re not as well-known as I first thought. Some of the people I’ve spoken to are familiar with us but the majority I’ve engaged with aren’t yet aware of who we are and what we do. But since I’ve started in this new role the response has been very encouraging, and from what I’m hearing there’s a genuine appreciation for a professional recruitment consultancy to provide an alternative to the current suppliers. For those who don't yet know us, what can they expect from Harris Hill in Scotland? I’m here to provide a strong level of service and support to the sector and to assist them with finding their most important commodity: people. I’ve been recruiting within the charity sector for nearly six years now, so I'm able to bring with me a strong awareness of charities’ needs and challenges in the current climate. I’ve also recruited large numbers of fundraisers, operations staff and marcomms professionals so I’m aiming to use the knowledge and experience I’ve gained for the benefit of our clients in Scotland. Any successes to share so far? It’s early days so far but I’ve filled roles with an environmental charity in Dundee, finding them a Director of Fundraising - and most recently we’ve just placed a Community Fundraiser for a national homelessness charity in Glasgow. I’m awaiting the outcome of interviews for the Head of Fundraising role, so fingers crossed there too. So relative to the London/South East market, what's different about recruiting for charities in Scotland? So far I’ve definitely noticed that because there are fewer charities to choose from (compared with London) people tend to move around less frequently. For fundraising in particular there seems to be something of a skills gap, with fewer suitable candidates for the roles that do become available. I’ve had conversations with senior fundraisers who feel there's a real lack of major gift fundraisers to choose from, for example. Also the universities and educational institutions here provide a great deal of competition in the battle for talent. Glasgow at Christmas, and Jason with fellow fundraising specialists Hayley Wilson, Natalie Lawford and Rudolph (seasonal temp) What have been the biggest challenges in getting started? So far it’s been about getting our name out there and raising our profile, so that people get to know that we’re genuine about this and here to stay. Maybe we’re seen as a London/Southern focused business without much of a track record in Scotland. But I think that actually having a physical presence here makes such a difference - and I’d like to think that I’m gradually changing people’s initial perceptions of us. In terms of competitors there aren’t many of the specialist charity recruiters you have in London, but there are some generalist agencies who dabble in providing support to charities. Getting the message out there that we’re genuinely specialist and only work in the charity sector is the biggest part of my pitch and so far, I feel that’s helped a great deal. So outside of work, how have you been adapting to life in Scotland? It’s taken a little time to adjust but I’m enjoying my time here and I feel that I’ve been welcomed along with my family. It’s good that we have friends and family close to us who’ve helped with the transition. The pace of life is a little slower but so far it’s been good to experience being away from London, and I feel I was at the stage of life where I was ready for a change. We have access to the countryside and a more active, outdoor lifestyle (when the weather permits) and I’ve been getting in to Glasgow and Edinburgh more when I need a bit of city life. And finally (since it's nearly here), what are your ambitions for Harris Hill Scotland in 2019? I want the Scotland business to grow and to show that we’re in it for the long term. Launching a new venture like this is tough but I’m hugely excited by the potential and from the early encouragement I’ve had so far. Ultimately, it’s all about generating business and delivering great service but if that can be done consistently over the next few months I’d like to feel we could expand the headcount, add one or two staff members and potentially become a full regional office. It’s early days but I’m excited by the challenge ahead! If you're a charity professional in Scotland and would like to find out how we can help with your recruitment needs, or get an expert view of the potential opportunities for your next move, please don't hesitate to get in touch with Jason on 07388 949510 or email jason.jederon@harrishill.co.uk Related posts: ► Bringing remarkable people to you: introducing our specialists in Scotland and the South West ► UK Charity Week: celebrating UK charities (and some great opportunities to join them)
It’s probably safe to say that historians of the future, should there be one, won't be regarding 2018 as one of humanity’s finest years - globally or within our own (barely) United Kingdom. But as we grapple with increasingly unacceptable levels of conflict, poverty and Boris Johnson, it’s all the more important to remember there are plenty of great people out there too, doing plenty of truly great things. Hundreds of thousands in the UK alone in fact, working or volunteering for good causes and the benefit of others, through nearly 200,000 registered charities. This week is all about celebrating those people and the fantastic work of UK charities (many of whom we're delighted to work with), so naturally we're proud to be an official supporter of #UKCharityWeek 2018! There's a huge amount happening which you can check out at the official site, and our very best wishes if you're organising or taking part in one of the many events and celebrations. Inspired to work for a UK charity? Charity jobs are of course what we’re all about at Harris Hill, bringing remarkable people together with fantastic opportunities throughout the sector. And if you've been inspired to find a great new job with a UK charity, here's a top selection of our currently available vacancies, from the north of Scotland to the southern shores of Jersey (which turns out to be a real island and not just invented in the 1980s for tax purposes and Bergerac after all, so it's definitely worth a look). On to the jobs below! Head of External Relations Edinburgh, £excellent This is a key role working on behalf of Scotland's only national charity dedicated exclusively to the prevention and response of child sexual abuse. You'll need to be quick with this one though, as applications close on Thursday 6th December. ►More details Membership Development Officer - Woodland Trust 18 locations nationwide including Aberdeen, Brighton, Carlisle, Durham, Glasgow, Lincolnshire, Liverpool, Manchester, Southampton and Suffolk Part-time (min 22.5 hrs per week), £11,500 per year We're delighted to be working with the Woodland Trust, the UK's leading woodland conservation charity, on a nationwide hunt for people who share their passion for the UK's native woods and trees, with the enthusiasm to inspire plenty more! You'll be the face of the Woodland Trust, talking to people from all walks of life about why woods and trees are special and how we can ensure their protection. ►Find out more and see the full list of locations on our Woodland Trust pages, or view more details of the role Events Fundraising Manager Southampton, £31,000 - £34,000 per year This is a great role for an Events Fundraising Manager to work with a national and international social welfare charity in Southampton, dealing with a range of challenge and special events; where you'll also have the opportunity to travel abroad. ►More details Fundraiser Watford, £23,000 per year This is an opportunity to get plenty of hands-on experience running programmes, initiatives and events to support the strategy and tailored fundraising programme of this Watford-based charity. ►More details Social Media Developer (Temporary) Surrey, £25,000 - 35,000 per year If you're looking for something short-term this is a fantastic three-month opportunity for a Social Media Developer to join this youth related charity, where you'll help to plan, coordinate and implement all of their social media communications. ►More details Fundraising and Development Manager (Temporary) Surrey, £25,000 - 35,000 per year ....and with the aforementioned youth related charity, this is also a great opportunity to join them on a temporary basis for three months, developing relationships across the charity's local communities and delivering a portfolio of fundraising and awareness-building events throughout the year. ►More details Community Fundraiser Hampton, Surrey, £24,000 per year Famous for Hampton Court Palace, former residence of wedding addict and guillotine enthusiast Henry VIII, Hampton is thankfully now home to a rather more genteel community, who you'll work closely with in this role, implementing this charity's community partnerships strategy by growing income from all forms of local area fundraising. ►More details Head of Fundraising and Partnerships St Helier, £34,375 - 36,672 per year Based in the beautiful setting of St Helier and working with one of the UK's most loved children's charities, this is a role with huge appeal where you'll take the lead on fundraising, partnerships and raising the charity's profile throughout Jersey and the Channel Islands. ►More details We've also got a wealth of great opportunities elsewhere in the UK (particularly in London and the South East) in charity finance, fundraising, marketing, digital, data management, HR and many more fields, so if we can help with your job search or recruitment needs please don't hesitate to get in touch. ►View all charity jobs In the meantime, we highly recommend following the #UKCharityWeek Twitter feed to keep abreast of what's happening, and from all of us, have a wonderful UK Charity Week 2018! Team Harris Hill Back to the blog index
Made a mistake at work recently that was your fault? Are you still agonising over it? For my guest article this month, I’m exploring why a work blunder might feel like your world has ended, never mind your career, but could turn out to be the best thing you’ve ever done. Ah, the work blooper. Whether you’re an intern or the CEO, a self-orientated perfectionist or if you swear you triple-checked your email recipient, one day you WILL make a mistake. It’s an inevitable and unavoidable part of life. For article research, I asked friends, colleagues and LinkedIn’ers if they’d be willing to reveal their most unforgettable career-clangers. The responses wove a fascinating (and hilarious) tapestry of goofs. A helpful reminder that we’re all human - it’s the quirks of our mental make up that truly makes us interesting - and that even the most painful slip-ups can be helpful… Why do we make mistakes anyway? From clean forgetting the attachment on an all-company email to accidentally forwarding a highly inappropriate spam video to your Chair of Trustees - rather than flagging it with your PR team as you’d intended - the workplace gaffe is cringingly familiar. It’s safe to say most people have experienced the palpable gut-wrench of making an absolute clanger. So why do we make mistakes? Are we simply being careless or in a rush? Ignoring our intuitions and pushing ahead with an approach we know deep down will fail? Or is there more at play than personality and intelligence? American journalist and author Joseph T. Hallinan thinks so. In his book ‘Why We Make Mistakes’, he believes humans are pre-programmed to mess up because of our inbuilt ‘design flaws’. That it’s the way we think, see and remember - and forget - that leads us to make mistakes. By delving into psychology, neuroscience, and economics, he deduces that the same qualities that make us efficient can also make us prone to error. These design flaws, like when our eyes play tricks on us, are all-too-relatable. ‘I once sent an email about how incompetent and what a pain in the a***e a client was - only to send it directly to him’ said one of my friends. Not spotting a missing letter can also wreak havoc, as a teacher friend discovered. ‘My teaching assistant was responsible for the gardening club and needed to write an emergency flyer home to parents due to bad weather. She intended to ask them to wear wet-weather gear - wellies in particular. But, the note read something along the lines of... ‘Dear gardeners, please don’t forget to bring your willies to school tomorrow!’. It was my job to check - I missed it and the note went home. Thank goodness our parents are fairly good humoured!’. Why is it good to mess up? Most people are compassionate enough to realise mistakes happen and see the funny side when wellies go rogue. None of us are entirely flawless but we’re acclimatised to curated perfection in our virtual worlds. We share our successes and luminous achievements to our followers, but we rarely exhibit our failures when things haven’t gone so well. Then again, messing up can feel like the end of the world. The immediate reaction is usually negative; panic, nausea, wild irrationality. As you simultaneously update your LinkedIn profile in readiness for a new-job search and WhatsApp your friends requesting an urgent wine-up to wallow in catharsis, you can feel like the worst (*add job title here) in the country. Yet giving yourself permission to make mistakes could actually make you stronger. No matter how crushing they feel at the time, getting it wrong can be right in the long term. As Viv Groskop explains in her article for The Pool, ‘the more we stumble the less likely we are to head towards a major fall’. Making a mistake allows you to pause and reflect on the decisions made and actions taken which caused the error. Essentially, you get clarity on what’s gone wrong and can take steps to put it right. Post-mistake anxiety - the I never want to experience this embarrassment or worry ever again feeling - can be the driving force to do better next time. You may also push yourself in a way you wouldn’t if you’re used to playing it safe and striving for perfection. Author Elizabeth Day’s inspiring podcast ‘How To Fail With Elizabeth Day’ celebrates the things that haven’t quite gone right. Every week, she asks her interviewee what they learned from their failures and how to do it better next time, - and succeed. In her article for The Guardian, she shares, ‘I realised that the biggest, most transformative moments of my life came through crisis or failure’. Crucially, she survived. So, what can I learn from a mistake? The cringy, 'it feels like my career is over' kind of mishaps are often unforgettable. Yet, for most people their world didn’t actually end, it got better. Mistakes can: ► Embed a valuable skill. When one senior designer first started out in publishing, he printed '10,000s of John Grisham audiobooks with the title misspelt on the spine. It was…quite a biggy’. Gulp. Yet, the one thing they’ve carried with them, apart from an innate fear of a legal thriller, is how crucial it is to double check anything that goes public. My friend who sent a disparaging email about a client TO the client? ‘I never wrote a single word about anyone on my work email ever again!’. ► Steer you down a career path you REALLY want to take. One of my great friends ‘invited 60 Financial Services big-wigs to a CPD event up in Liverpool, only to receive a phone call from one of the attendees telling me that the venue hadn’t a clue about the event and there was no booking. Yep - I hadn’t booked it. To be fair to me that season I ran over 140 events nationally, but that was a spectacular fail! It was then I realised, Events was not for me…’. They have since built a successful and exciting career in HRIS with notable brands on their CV - and haven’t given CPD events a second thought. ► Alter your behaviour. ‘I wondered and commented on why a young lad was looking at a notice up really really close’ mused one of my contacts. ‘Unfortunately he had a very bad eye problem. I was mortified that I had commented and have learned that all disabilities may not be that obvious. I’m very considerate and helpful to all my customers'. Although naturally respectful, it reminded her that consideration towards others goes a long way. Argh, I’ve made a huge mistake. Now what?! Here are some suggested ways to navigate yourself out a potential crisis in the event of a blooper: 1. Clear your head. Stop, take a deep breath and consider what’s actually happened (i.e. did you email the person intended or the whole company?). In your eagerness for damage control, avoid sending an email immediately. It could make things ten times worse and appear you’ve lost control. 2. Face up to it. Don’t run away, hide in the loos or blame the whole thing on Stephen from Finance. Be upfront with your manager and apologise, but don’t over do it. Present a clearly thought-out solution for their approval and display a calm and professional exterior (even if you’re sobbing inside). 3. Try not to catastrophise. It’s natural to assume the worst - but don’t let panic or imposter syndrome overwhelm you. It’s likely your colleagues won’t notice your mistake, as everyone’s too busy making their own (I mean, getting on with their work). 4. A slip-up shared...Talk to a friend or loved one. What feels like the end of the world this morning could make for a terrific anecdote by this evening once you’ve nailed (1), (2) and (3). Swapping ‘you’ll never guess what I did today’ tales can offer reassurance, a reality check and a giggle. Then, stop obsessing and let it go. 5. Show em’ what you’re made of. Don’t let a blip derail you. Work extra hard over the coming weeks to restore your confidence. Genuine colleagues and good line managers will want to see you succeed. 6. Check yourself. If you’re making small but frequent mistakes at work, there might be something else at play. Are you overloaded with a heavy work-life balance or anxious about something in your personal life? Or are you bored, taking your eye off the ball? Consider talking to your manager or HR, or access other support mechanisms like an employee assistance programme or a work/life coach. No matter how agonising at the time, work mistakes can provide invaluable lessons to file in our ever-growing life manual. Although it’s hard to visualise in the moment, the personal growth you’ll experience will make it all worthwhile. Trust me. It’ll all be OK. Nicola Greenbrook - HR Specialist & Freelance Writer Contact Nicola There were too many brilliant mistakes to include in this article so... ..for the purposes of solidarity in our slip-ups, here’s some more mistakes to share. A huge thanks to everyone who bravely participated! Interviewing the wrong person for a role was a good one! Two sets of interviews were happening at the same time. I knew my candidate was a Sikh gentleman and never for a moment imagined the other candidate would be too, so didn’t check his name, just asked if he was here for a interview. It was only when we got to the technical questions that he actually asked what the role he was being interviewed for was! Before I moved into professional services I worked for a fairly big haulage company in their Finance dept. I was working closely with two very experienced women who were great to work with and helpful. We got on well as a team apart from our direct line manager who was David Brent before he was conceived as a concept. Unfortunately one of said women had a massive hang up about her age (she was in her mid thirties) and one day I tried to get her attention to discuss a project and forgot where I was and called her 'mother'. She thought I was being cheeky (due to sensitivity around age) but it was a genuine oversight. Everyone else in the office was rolling up in tears. Lesson learned, always remember somebody's name and their relationship to you. For context I was 18 at the time. It can’t be as bad as a) inviting all your personal contacts to a staff breast awareness session or b) an unfortunate ‘Beast Caner’ typo (breast cancer) in a print run of 5,000. Back in the day and being an over-helpful people pleaser I offered to help our Company Secretary "guillotine" the sides off of his eldest daughter's GCSE music manuscripts to tidy them up for submission to the examiners. (His PA was on a day off). I nervously lined them up on what I thought would be a nice, neat line - only to chop off about an inch of the actual music as well! Not sure what I learned other than what a complete twit I was! And of course it’s something I've never forgotten - and apparently neither had he when I met him at a reunion almost 20 years later! I did a whole day of interviews. We had one candidate that got louder and higher pitched with each question and answer, to the point where on the panel, we couldn't look at each other and were shaking with holding the laughter in. Somehow we made it through that interview, but didn't do the sensible thing and take a break, get it out and breathe… no, we just ploughed on. The poor next candidate came in and started her interview, but then two of us made eye contact and one of us lost it. One interviewer had to leave the room after snorting out a laugh. All of us fell apart laughing - absolutely full-on crying, belly laughs. It was awful. The poor candidate had no idea what was going on. In the end we had to stop, explain and start again. It was so unprofessional. However, she got the job and was a fabulous team member for many years. We are still in touch now… More from Nicola Greenbrook: ► How to start a new job...and survive ► How to be productive at work ► Charity Careers: meet Hannah Sanders, consumer brand partnerships lead for Save the Children
If you’re keen to play an active role in protecting the environment, and prefer talking to people in the great outdoors than being stuck in an office on the phone, we might have just the job. The Woodland Trust is the UK’s leading woodland conservation charity with more than 500,000 members and supporters and over 1,000 sites nationwide. They protect and campaign on behalf of the country’s woods, plant trees, and restore ancient woodland for the benefit of wildlife and people. Their vision is of a UK that’s rich in its native woods and trees, with all the benefits that brings for the population, as well as restoring and protecting the natural habitat for wildlife. We’re delighted to be working with the Trust on a nationwide campaign to find people who share their passion and have the confidence and enthusiasm to engage and inspire others, to join them as Membership Development Officers. It’s a fantastically varied role where you could be working from home one day, staffing an event the next, and exploring the woodlands of any of the 18 areas where they currently have openings. If that all sounds appealing, visit our Woodland Trust page to find out more about the organisation, more details of the role, and how you can apply. Find out more ►
Marketing & Communications Executive £45,000 per year plus benefits Based in London, The Insurance Charities has been in existence for over a hundred years, helping past and present insurance employees and their dependants. They give over £1.2 million of help to insurance people in need each year, and Harris Hill are proud to be partnering with the charities as they recruit their Marketing and Communications Executive. Read on below for further details of the role and how to apply. How does the Marketing and Communications Executive contribute to The Insurance Charities? The Marketing and Communications Executive will be a driving force for the charity. In this exciting and varied role, you will be responsible for managing communications with the Charity’s stakeholders via face to face meetings, social media channels, on-line and direct mail campaigns and at events within the insurance industry. You will create digital content, including newsletters and flyers, and keep our website vital, and up to date. You will work with the CEO and the Charity’s Marketing Committee to support volunteers across the UK and Ireland in their publicity efforts as well as engage with insurance employers to develop partnerships to encourage applications from past and present employees, where appropriate. Current or recent experience of working within the insurance and financial services markets would be a definite advantage. Who are we looking for? • The ideal candidate will be a self-motivated and focused individual who can work independently, but as an integral part of a small team, and has exceptional communication skills at all levels. • You will be a credible marketing specialist who is business savvy and will come in with innovative ideas to drive the charity forwards. • You will build long-term relationships, and be adaptable to differing environments and be passionate about growing the charity’s reach. • The ideal candidate will have an insurance or financial services understanding, however this is not a pre-requisite. Why work for The Insurance Charities? A competitive salary, generous pension scheme and the opportunity for flexible working awaits together with the satisfaction of being an instrumental element of a charity which has already improved the lives of many thousands of individuals. Additional information • The role is permanent, with the flexibility of either part-time 4 days or full-time 5 days a week. Salary £45,000. • If you feel you meet the above criteria, please do apply and if you are shortlisted you will be contacted directly by the consultant. • Please get in touch before the closing date to avoid disappointment. If you would like to apply for this role, please send your CV and supporting statement to hannah.whittington@harrishill.co.uk Closing date for applications: 8.00am Monday 3rd December 2018. Interview date: Wednesday 12th December 2018
After a busy day at work, do you crave the solitude of your own home? During a creative meeting, do you prefer to listen and reflect rather than engage in lively debate? Is downtime essential after a run of team drinks and networking events? You could be an introvert… and it’s nothing to be ashamed of. For my guest blog this month, I’m exploring why introversion should be celebrated at work, not corrected, and how it can be a powerful trait for accomplishment and contentment. First, the theory… The terms introversion and extroversion were popularised by Swiss psychiatrist and psychoanalyst Carl Jung, one of the first to define these characteristics in a psychological context and suggest that we all fall into one of these two categories. Psychologically speaking, an introvert is someone who is principally concerned with their own thoughts and feelings rather than with external things. Although not necessarily uncomfortable around other people, they prefer not to be the centre of attention. Conversely, extroverts are concerned primarily with the physical and social environment and find being in the spotlight energising and stimulating; it’s when their best qualities shine through. A quiet extrovert? How would you describe yourself? I’ve always assumed I was an extrovert as I relate to several of the behavioural traits usually associated with extroversion (such as being sociable, outgoing and people-orientated) and I’m not shy or reticent as the dictionary definition of introversion suggests. When I took the Myers-Briggs Type Indicator assessment at work a few years ago, I wasn’t surprised to see one of my dimensions was ‘E’ for extrovert - I love team working and draw energy from being around others and the external world. So I’ve been surprised recently to find myself retreating a little. Seeking quiet spaces to think, work and concentrate rather than flinging myself willingly into the open plan office or a busy café if I’m freelancing. I really enjoy social gatherings both in and after work, but I’m drained if my calendar is too jam packed. Although not passive in meetings, lately I’ve also appreciated listening and reflecting before making a point. So, does this make me low-energy or lacking in resilience? Will people see me as shy (or worse, rude), and will I be overlooked at work or less successful? Extroverts and introverts in society If you’re a fan of social media or reality TV, you could be forgiven for thinking that society values the outgoing and gregarious above others, both in and out of the workplace. As journalist Freya Parr cites in her article for The Huffington Post, these platforms ‘create a culture in which we assume that extroversion is aspirational, because, put simply, if you have an outgoing disposition and get on with others, you’re more likely to win’. (The Apprentice anyone?). Outside of work, we’re encouraged to amass new friends and followers on our social and professional networks and ‘put ourselves out there’. Yet, 24/7 connectivity or as Viv Groskop says in her article for The Pool, ‘a world of constant connection and chatter and sharing and me me me’ can be kryptonite for introverts. Introversion at work In work, it’s not unusual to see the most dominant and confident speakers presenting at the all-company meeting or assigned to a crucial new business pitch. Shyness, sensitivity and seriousness are often seen as negative, and in a culture where being social and outgoing are prized above all else, it can be difficult, even embarrassing, to be an introvert at work. According to People Management magazine, many of us are hard-wired to associate leadership with extrovert traits, and report that 96 per cent of business leaders identify as extroverts. Arguably, the world’s most important workplaces or institutions are designed or set up with extroverts - and their need for stimulation - in mind with open plan design, group participation and team development days often on the agenda. Yet, what if you prefer listening to talking, and more intimate discussion to group settings? What if the idea of an open-plan setting fills you with horror, and you find yourself sloping off to a quiet meeting room for peace and concentration? Making a case for the quietly contemplative You’re not alone. It’s thought at least a third to half of people are introverts, including some of the world's most talented. Without them we wouldn't have the Apple computer, the theory of relativity and Van Gogh's sunflowers. One of the most popular TED talks of all-time focuses on the power of introverts. Attorney-turned-author Susan Cain passionately argues that introverts bring extraordinary talents and abilities to the world but have often been misunderstood as shy or, damagingly, inept. According to Susan, introverts prefer listening to talking and think before they speak.. She believes that although collaboration and interaction are great for exchanging ideas, introverts are most alive and capable in low-key environments and solitude is crucial for unleashing their creativity. Individual introverts view themselves as focused, capable and able to work without distraction. Executive Leadership Coach Leo Aspden expands on this further in his article for Training Zone, arguing that introverts make great leaders, just as good as their more visible extroverted colleagues. The quietly contemplative possess several leadership qualities such as (a) great listening skills, (b) the ability to make calculated decisions (c) the capability to balance extroverts (d) the ability to work independently in solitude and (e) the tendency to allow colleagues the space and freedom to share ideas. He believes that in order to get the best out of introvert leaders ‘it’s important to embrace their unique brand of charisma and their strengths as listeners and strategic thinkers’. Finally, Susan suggests that we all fall somewhere in the middle of introversion-extroversion, rather than being neatly one or the other. The American social scientist Kimball Young even created a word for this in 1927; ambivert - ‘a person exhibiting features of an extrovert and an introvert’. So, perhaps it’s time we reconsider the introvert-extrovert dichotomy… The power of the introvert So how can you channel introversion (or ambiversion) into success at work and take full advantage of your strengths? Here are some tips on how to put yourself out there, quietly but powerfully: ► It’s likely you’ve fully prepared before a meeting but if you’re thrown off guard by a question you’re not equipped to answer, don’t panic. Make a note and confidently explain that you’ll follow up after the meeting rather than be pressured into a hasty response. This enables you to think things through in your own time. ► If you work in a bustling open plan office, don’t feel afraid to leave the pack and head for a designated quiet area (or any nook you can find) to give you the thinking space required to work at your best. You’re likely to get more done as a result, and smash the deadline/nail the presentation/concoct the idea. ► At work, even away from the comfort of your own social circle, believe in what you say. Speaking less frequently but with conviction can be hugely powerful. The most engaging person in the room, or the office, isn’t always the loudest. ► If you’ve committed to a networking event, make a plan in advance to ease your nerves. Vikas Shah, CEO and Managing Director of Swiscot Group shares a good strategy; he mingles a bit at the start of the event, stays on for the important talk and
