Harris Hill are delighted to be supporting Consumers International in their search for a Training Lead (Digital Finance). 

Job title: Training Lead (Digital Finance)

Location: Remote work (global)

Managed by: Head of Programme (Digital Finance)

Contract: Fixed-term contract (until September 2024), Full-time

Salary: £35,000-40,000 per annum, dependent on experience

The organisation:

Consumers International is the only global membership organisation for consumer groups around the world, bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of consumers everywhere.

They work with their members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. Representing and empowering consumers, they are their voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services. Their work shapes the future for consumers in food, finance, energy, mobility, sustainable consumption and more.

The role:

The Training Lead (Digital Finance) is a newly created role at Consumers International to build and deliver a global training programme for consumer advocates, that will impact the lives of millions of people across the world.

The programme seeks to change the way consumers interact with digital financial services and bring about a fair digital financial marketplace which is accessible to all consumers. The programme supports consumer associations to influence decision-makers to implement consumer-centred digital financial services policy and products. It will implement a range of interventions which will strengthen the consumer advocacy movement, elevate independent consumer voice, and champion the role of consumer representation in decision-making processes at the national, regional and international level. The programme has been designed in partnership with Consumers International’s membership and key marketplace stakeholders.                                              

We are looking for a training programme designer with extensive experience working in or with lower- and middle-income countries. Our initial focus is Bangladesh, Brazil, India, Uganda, Pakistan, Nigeria, Indonesia, and Kenya. The Training Lead (Digital Finance) will design and deliver modular training courses, both synchronous and asynchronous and create and implement train the trainer schemes to strengthen consumer advocacy around the world. The Training Lead will deliver training virtually via e-learning platforms and other digital platforms and seek regular feedback from the programme network to ensure the training is meeting the needs of consumer advocates. They will work with expert consultants to support the development of the training and will need to manage this budget. The Training Lead will also need to support the provision of one-to-one training for consumer advocates in the programme network, supporting advocates to strengthen their advocacy strategies.

Person specification

• Proven experience of designing and delivering training programmes in Lower to Middle Income Countries
• Strong experience in monitoring, learning and evaluation
• Significant experience of managing consultants and stakeholders across countries  

If you would like to receive the full job description for this role, with details on how to apply, please contact Shweta Prabhakar:    

Shweta Prabhakar: Shweta.Prabhakar@harrishill.co.uk | 020 7820 7320  

We will be reviewing applications on an on-going basis until 17:00 (BST) on the 12 December 2021 – early application is recommended as interviews are ongoing.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.