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Supporter Care and Stewardship Officer

Job description

Supporter Care & Stewardship Officer

Do you have a genuine interest in building and maintaining relationships? Are you keen to contribute to the delivery of effective supporter journeys and provide efficient and accurate income processing?  

Your responsibilities will include acting as the first point of contact for supporters, taking donations by telephone and sending out thank you communications to donors.

Is this role for you?

Ideally, you will have experience of working in a supporter or customer care environment. Experience of working with a CRM database (preferably salesforce) to manage supporter or customer information. You will be friendly, confident and able to build relationships with a wide range of stakeholders.  

You will have strong written and verbal communication skills with the ability to communicate effectively across a range of media.

  • Full-time, permanent position
  • Salary circa £34,000 per annum
  • Hybrid working – Tuesday and Wednesday in the London office (EC1A)


  • 27 days holiday plus 8 bank holidays
  • Pension – 8% employer’s contribution
  • Private healthcare insurance
  • Employee assistance and wellbeing support programme
  • Interest free travel season ticket loan

To find out more, please share your CV with me

Please contact me ASAP as my client is reviewing applications on a rolling basis. 

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.