Advocacy Service Manager

Advocacy Service Manager

  • Location


  • Sector:

    Policy, Advocacy & Campaigns

  • Job type:


  • Salary:

    £30k - 40k per year

  • Contact :

    Shweta Prabhakar

  • Contact email:


  • Contact phone:

    020 7820 7320

  • Job ref:


  • Published:

    about 2 years ago

  • Closing date:


  • Consultant:


This charity work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Their stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year.Please note this is a FTC until March 2021.

The Stalking Threat Assessment Centre Advocacy Service Manager will provide leadership to the inter-agency team managing the challenges of this constantly evolving project.

 Direct and drive communication between all partners within STAC to address any issues;
 Develop and put into practice processes for addressing challenges in a project;
 Manage staff inductions and future recruitment;
 Develop systems for matrix management of multi-agency staff team;
 Organise and lead team meetings;
 Provide line management to specialist stalking advocates including carrying out regular 1-1s and annual appraisal process;
 Maintain oversight and supervision of advocate caseload; and
 Work closely with National Helpline Manager and stalking support Team Lead to ensure alignment between projects and delivery of shared objectives;
 Contribute to the development of training materials on stalking and support delivery of training sessions.
 Accountable for the delivery of the project within the given timeframes and within budget, identifying, monitoring and managing risks and issues.
 Managing the communications strategy for the project, including external communications, drafting press releases, etc.
 Develop the project governance framework, ensuring appropriate meeting cadence and relevant agreements and approvals in place.

Personal Attributes
 The desire to lead a team, building resilience and growth
 The drive and passion to take the lead on projects
 A commitment to the continuous development and recognition of a service of excellence on behalf of a leading organisation within the field of stalking
 Able to use own initiative and find solutions to problems
 Calmness and confidence to influence external stakeholders, whether collectively or individually, e.g. when representing the organisation in meetings with senior stakeholders