Appeals & Retention Manager

Appeals & Retention Manager

  • Location


  • Sector:

    Direct Marketing & Individual Giving

  • Job type:


  • Salary:

    £31,609 - 37,440 per year

  • Contact :

    Lizzy Clark

  • Contact email:


  • Contact phone:

    020 7820 7333

  • Job ref:


  • Published:

    7 months ago

  • Duration:


  • Closing date:


  • Posted:


  • Consultant:


An opportunity has arisen for an Appeals & Retention Manager to join a fantastic charity, based in Essex.

Reporting to the Head of Engagement & Supporter Development, the role is responsible for maximising supporter retention and achieving income budgets through the development of individual giving appeals and retention strategies and products that maximise donor income/support.

You will have responsibility for developing cash and regular giving appeals, with attention to appeal performance and the improvement and betterment of appeal concepts and asks through the monitoring and testing of appeals and supporter response. You will also lead on the development of supporter data and preferences and permissions, and data profiling optimisation.

Strong leadership skills and the ability to inspire and mentor are crucial as you will line- manage the Fundraising Coordinator, overseeing the scheduling and coordination work of this role in relation to appeals, events and fundraising activities.

If you’re an experienced Direct Marketer, looking for a new challenge within a friendly, collaborative organisation, then please do get in touch!

This role can be home based on site, or a mixture of both. You will be required to work on site on occasion. 

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.