Assistant Manager - Youth Programme

Assistant Manager - Youth Programme

  • Location


  • Sector:

    Operations, Admin & Support, Projects & Programmes, General

  • Job type:


  • Salary:

    £32k - 35k per year

  • Contact :

    Sekai Lindsay

  • Contact email:


  • Contact phone:

    020 7820 7307

  • Job ref:


  • Published:

    about 1 year ago

  • Duration:


  • Closing date:


  • Posted:


  • Consultant:


I am delighted to be working alongside an amazing sustainability charity in search of an Assistant Manager for their Youth Programme. This 9-month FTC has been created in response to the charity's renewed commitment to support the hospitality industry in responsible recovery as we look beyond Covid-19 closures. This position will play a key role in managing quality assurance and scale up of the youth programming across Asia, Africa, Europe and Americas.

Purpose of the job:
The Youth Programme Projects Officer will work closely with the Head of Programmes to deliver the charity's programme strategy related to their work on promoting youth employment in the hospitality industry. You will carry out all required tasks to ensure the projects deliverables are being implemented, with particular emphasis on managing monitoring tools and data, donor reporting, project evaluations, materials development and execution of trainings, workshops, virtual consultations etc.

Main responsibilities / accountabilities:
Support Head of Programme with the delivery of The Alliance's Youth programming in selected countries across Asia, Africa, Europe and Americas.
Collate projects updates, monitoring data and case studies and develop donor reports.
Support in-country Alliance consultants and implementing partners in developing communications content for the programme, including scoping for case studies, project learning and best practices, ensuring GDPR compliance.
Manage schedules for implementing partner invoicing, reporting and data collection.
Manage completion of and filing of implementing partner due diligence, contracts, and quarterly reporting.
Undertake project impact measurement and reporting in coordination with the Head of Programmes.
Support with the preparation of annual programme impact reporting (collating and synthesising projects data and members' annual sustainability reports).
Collect best practices across current projects and develop content for Youth Programme guidance tools (related to NGO partner selection and capacity building, and project adaptation, management, and monitoring) for use by hotel companies and local implementing partners.
Conduct research and support Head of Programmes in creating additional Youth Programme training modules for implementing partners, scale-up partners and local hotels.
Develop content and support in planning and conducting on-line trainings and virtual meetings.
Seek and collate inputs from industry members - such as HR Officers and hiring managers - on specific topics and materials, as required.

Impact measurement and reporting:
Establish project log frames and design data collection tools (excel data files, survey forms, key informant interviews etc) to measure success of projects against established outcomes indicators and evaluation objectives.
Lead on the collection of projects' data via approved tools, ensuring data collection and reporting is timely, accurate, consistent and GDPR compliant.
Tabulate data from surveys and interviews, ready for analysis and interpretation.
Manage Programme M&E database, ensuring it is accurate and up to date.
Work with Head of Programmes to design project/programme evaluations and lead on data, information collection and analysis reports for internal evaluations.
Support the Fundraising team to ensure they have M&E and learning information needed to develop new proposals and engage with funders.
Stakeholder engagement

Person specification:
You will thrive in a rapidly evolving, fast-paced environment, be willing to roll up your sleeves and contribute to a small, entrepreneurial organisation. You will be highly organised, have strong project monitoring and research skills, an ability to engage with new topics or areas of work, and ability to move between specific projects and a wider programme.
You will have a demonstrable interest in driving social impacts through sustainable practices and have the ability to engage with a diverse range of stakeholders, including not-for-profits, businesses, funders and in different geographic locations.

Detailed working knowledge of M&E and development projects preferably related to livelihoods or education.
Good understanding of corporate social responsibility agenda and commercial realities of multinational companies, preferably the hospitality industry.
Knowledge of SDGs and major contributors to achieving these.

If you are immediately available with the above skills and experience, please apply online today!