Community Mental Health Services Manager

Community Mental Health Services Manager

  • Location


  • Sector:


  • Job type:


  • Salary:

    £38,890 - 41,881 per year

  • Contact :

    Shweta Prabhakar

  • Contact email:


  • Contact phone:

    020 7820 7320

  • Job ref:


  • Published:

    about 1 year ago

  • Duration:


  • Closing date:


  • Posted:


  • Consultant:


I am currently looking for a Community Mental Health Services Manager for Kensington and Chelsea Mind. Mind is the leading charity for mental health and provides information and support to improve the lives of people experiencing mental health problems.
The successful candidate will be responsible for managing, developing and delivering the organisation's portfolio of community mental health services. This is a senior management position, requiring a proven track record in leading managing and developing community mental health services for people with mental health problems and complex needs.
You will manage 4 direct service reports and a staff team of 11 individuals. The services are also supported by a team of casual workers and volunteers to build diversity and flexibility into service models.

Direct reports:
Adult social Care Training and Employment Services
Peer Support Service for Integrative Care
Advice Information and User Consultation Services
Community Training and Development Service

Main responsibilities and accountabilities:
To work with the senior management team to contribute to charity's strategic planning and directly manage the organisation's portfolio of mental health services
To provide day to day operational management of services, within scope and budget
To ensure the highest standards of working practice to ensure Mind's duty of care and the safeguarding of vulnerable adults
To meet and exceed contract terms to achieve positive recovery outcomes for service users and their carers
To work with the Director to develop new income streams and manage new contract services that meet the requirements of the organisation's strategy and business plan
To deputise for the Director in their absence
To ensure that defined and measurable standards and key performance indicators are agreed with team members for service delivery and that these are achieved
To ensure that services are monitored regularly by meetings with team members, engagement with client users, and analysis of statistical productivity data for submission to commissioners/funders
To assist the Director to seek opportunities for new developments new funding and new income streams for existing services
To assist the Director to explore new funding options, including tendering opportunities and lead or assist in the preparation of grant applications and bid writing for tenders
To maximise opportunities to work collaboratively with external providers
To assist the Director to develop and present new, fully costed, business cases and service proposals, as required
To project manage and mobilise the implementation of new initiatives, as agreed by the Director

Team Management:
To build, lead and manage a dynamic team of staff and volunteers to deliver Mind services
To lead and support staff to meet and exceed the charity's expectations for productivity, quality, continuous development and goal accomplishment, appraisal and personal development planning
To provide regular management supervision to staff in accordance with the Mind's supervision policy
To ensure that all managed services are adequately staffed, arranging cover for sickness, study leave and holidays when necessary and monitoring staffing hours and absences, as necessary

Engagement with external agencies and funders:
To ensure that funders are kept informed as required about activities, deliverables and service out-puts through regular monitoring reports
To build strong collaborative relationships and links with external agencies to maximise the potential for generating referrals and partnership working
To promote and represent the charity, its work and service user interests to all external agencies with which the team works
If you would like to receive an Information Pack for this role, and details on how to apply, please send your CV before the closing date to Shweta.prabhakar@harrishill.co.uk

Closing date for applications: Friday 23rd April 2021

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.