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Events and Community Fundraising Assistant

Job description

A great opportunity has arisen for a temporary Events and Community Fundraising Assistant for a health related charity in order to act as the first point of contact for all our supporters and potential supporters, playing a crucial role in ensuring the best possible supporter care for our fundraiser. This will be a temporary contract.
Please apply ASAP!

Key Responsibilities will include:

To act as the first point of contact in the Events & Community team for all enquiries including telephone and e-mail messages and respond to enquiries in a timely manner, offering excellent customer care
To carry out administrative tasks including registering new supporters, mailings, responding to participant requests and queries and fulfilment of materials
To keep all data and information relevant to events and community fundraising participants accurate and up to date on the database
To work with the Fundraising Officers and Executive to support existing events and community participants through regular contact via telephone, email and letter as appropriate


In order to apply you should have the following skills and experience:

Events experience , ideally in teh charity sector
Relevant and demonstrable experience of administration in an office setting
Direct experience of delivering high quality customer/supporter care
Experience of using databases to record accurate and up to date information
Excellent computer skills and working experience of MS Office
Excellent verbal and written communication skills
Ability to work as part of a team to achieve goals
The ability to juggle a wide range of activities, prioritise own workload, deal with conflicting demands and meet tight deadlines
Willingness to work flexibly in response to changing requirements

Desirable:
Experience of working with volunteers
Experience of working/volunteering alongside a fundraising team within a charity setting
Experience of using the Care database