A membership organisation are looking for a Facilities and Contracts Manager to manage all aspects of facilities, including building maintenance and development, security, facilities, ICT and office management, procurement and hospitality management.

Key Responsibilities:
-To ensure high standards in building maintenance, infrastructure and services at all times
-To oversee contractors and address issues that may arise.
-To arrange for periodic repairs and redecoration as required by the terms of the lease and maintain a schedule of planned repair work to inform budget forecasts.
-To establish procedures for security and access to the building
To act as one of principal keyholders, to attend the premises in event of an out of hours emergency.
-To oversee front of house activities including reception management ensuring its staffed
-To ensure catering is provided in a cost-effective and time-efficient manner
-To ensure high standards of customer service for conferences and meetings.
-To oversee the provision of conference facilities including IT/AV services to visitors to the organisation
-To act as the named health and safety officer for the organisation, ensuring compliance with health and safety legislation and good practice, including relevant health and safety checks
-To develop and review policies on health, safety and environment matters.
-To establish or review procedures for procurement, in respect of third party suppliers in the facilities areas, overseeing procurement from third parties and managing third party suppliers and monitor performance against contracts.
-To be responsible for contractual arrangements
-To be responsible for the procurement of ICT equipment and manage the contract with the IT provider, establishing service standards and dealing with ad hoc problems to communications systems.
-To work with senior management and board members to deliver the long-term strategy, and to take a leading role with regard to property strategy
-To lead and develop team members.
-To manage the staffing rota
-To manage budgets within area of responsibility.


Skills and Experience required:
-Facilities management qualification
-An in-depth knowledge of building management and procurement
-Sound knowledge of health and safety at work legislation
-A good working knowledge of IT systems including AV equipment.
-Experience of line managing others
-Experience of managing a building including procurement
-Experience of budget management.
-Experience of a hospitality environment
-Good project planning and project management skills
-Excellent skills in financial management including cost control, variance and budget reporting
-Strong commercial acumen, able to spot business development opportunities
-IOSH qualification (desirable)