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Fundraising Compliance Manager

Job description

A charity are looking for a Fundraising Compliance Manager role To be the focal point for all regulatory and legislative compliance and to implement policy and procedural documents to guide the Fundraising team and wider organisation.

Key Responsibilities:
-Maintain up to date and relevant knowledge of regulations and legislation relating to data protection, GRPR and all other areas pertaining to best practice for compliant procedures.
-Create, implement and review organisational policies and procedures to ensure compliance with regulations and legislation. Ensure procedures reflect best practice, legal, regulatory and organisational requirements.
-Provide advice and guidance to staff on the implementation of organisational policies and procedures within fundraising and ensure the use of procedures in practice is audited.
-Train brief and provide guidance to colleagues about the systems and procedures to provide assurance about quality and compliance in fundraising as required.
-Provide (expert) guidance to Fundraising and wider organisation colleagues quality assure best practice reviews of fundraising activity to ensure high quality reports which result in meaningful improvement action plans.
-Establish and maintain productive and objective professional relationships with colleagues within the fundraising team and wider organisation, supporting them to ensure all activities are compliant.
-Have the ability to communicate confidently with senior managers around compliance, quality issues and complaints.
-Carry out stage two complaint investigations and best practice reviews on an ad hoc basis, when required, in conjunction with Fundraising colleagues.
-Assess reports about complaints, breeches or compliance incidents. Provide guidance to ensure that incidents have been reported according to appropriate procedures and critically assess actions and outcomes to ensure learning is applied.
-Maintain close working relationship with the Information Security team to ensure consistency and knowledge sharing across the organisation.
-Produce reports highlighting themes in complaints, incidents and compliance issues for consideration by the Fundraising management team.
-Implement internal audits, preparing reports of recommendations and areas of concerns, in line with applicable external standards (e.g. Fundraising Regulator).
- Lead and manage a team

Skills and Experience required:
- An understanding of fundraising activities based on demonstrable experience.
-An awareness of regulations and legislation governing the activities and decision making process of Charities.
-The ability to assimilate and apply key quality and regulatory frameworks.
-The ability to clearly communicate practical, quality and regulatory concepts both verbally and through procedures.
-The ability to work with stakeholders at various levels across the organisation, presenting information appropriate to your audience.
-A high level of verbal and numerical reasoning and the ability to prepare written reports for consideration at senior levels.
-The ability to interpret and analyse a range of performance data, applying learning to other aspects of the team's and organisation's work.
-The ability to make connections between multiple sources of information and events or issues, and to formulate effective responses.
-Excellent administration, planning, project management and coordination skills. Good IT skills including Word, Excel and Outlook.