Head of Operations

Head of Operations

  • Location


  • Sector:

    Operations, Admin & Support, Projects & Programmes, General

  • Job type:


  • Salary:

    £34,680 - 38,760 per year

  • Contact :

    Harriet Mountain

  • Contact email:


  • Contact phone:

    020 7820 7328

  • Job ref:


  • Published:

    almost 2 years ago

  • Duration:


  • Closing date:


  • Posted:


Hibiscus Initiatives - Head of Operations

London - £34,680 - £38,760 per annum depending on experience

Hibiscus Initiatives

Hibiscus Initiatives is a voluntary sector organisation with a track record of delivering high-quality services for over 30 years.

They have distinct expertise in working with marginalised foreign national, black, minority ethnic and refugee women in prison, in community, and in detention, as well as with men in custodial settings where this complements their work with women.
They work with over 1,000 clients from over 119 countries, providing; welfare, advice, advocacy, volunteering and mentoring in prisons; reintegration assistance and practical and emotional support for people in detention and those released from Immigration Removal Centres; community resettlement support for ex-offenders and identification of potential victims of trafficking and awareness-raising on the risks of being trafficked to the UK.
They also aim to educate and influence policy makers and the public about the experiences of their clients.

The Role

Hibiscus Initiatives are now looking for a Head of Operations to manage and improve the central services and systems in the organisation to facilitate meeting the strategic aims of the charity. You will be part of the Senior Management Team and will support and where appropriate occasionally deputise for the Chief Executive or other Heads of Department.

You will work closely with the Chief Executive to diversify the funding base and will lead on the coordination and submission of funding applications.

You will manage the central services team (currently a team of 4 made up of mainly administrative staff) and will be the will be the strategic lead for the central services, developing a 3 year business plan for the team.

The successful candidate will demonstrate the following qualities:
-Extensive experience of management, leading staff, managing resources and reporting on same
-Experience of leading or having a major role in developing strategy and applying it to the working environment
-Demonstrable success in securing new funding
-Strong budget management skills
-Working in an environment that promotes equality of opportunity and collaborative working to deliver non-discriminatory services
-Experience of producing and implementing policies, procedures and processes
-Able to set and manage own and central team priorities, objectives and deadlines while maintaining a focus on the key priorities
-Able to motivate and empower staff so as to build effective teams and relationships, trust, good morale and teamwork