Your new Company

Harris Hill are delighted to be working with an organisation that helps support and provide accommodation for homeless people in the UK.

Your new role

The Service Manager is responsible for leading the service, ensuring that is meets the social care contract outcomes and delivers a high quality personalised service to residents.

You will ensure that the hostel offers a clean, safe, warm, welcoming, and engaging environment, offering a range of appropriate in-reach specialist surgeries, drop-ins, activities, and meetings. You will also ensure that needs assessments, support plans, risk assessments and multi-agency risk management plans are in place for all residents. You will arrange and lead multiagency case conferences for high risk cases, developing multi-agency plans to ensure that they receive appropriate care, support, and treatment.

Additional responsibilities include, managing new referrals, staff management and maintaining and developing professional relationships and protocols with a wide range of internal and external partners and stakeholders.

What you’ll need to succeed

To be successful you will need demonstrable experience as a manager and experience of working with homeless people who have substance misuse and complex needs. You will either be a registered CQC Manager or able to achieve “fit person” registration to manage CQC registered premises (relevant training will be provided). Management experience is essential as you will need to be a leader, supporting the staff team to keep clients safe and free from abuse. You will be passionate about people, be innovative in your approach and have our clients at the centre of service delivery, ensuring clients have a voice, personalising their support and helping them to recover or manage their addiction and gain control of their lives.

It is required for this post that the successful candidate will have to complete an enhanced DBS disclosure check.

What you’ll get in return

In return you will receive an annual salary of £36,000 with 23 days annual leave plus bank holidays.

What you need to do now

Please apply with your CV ASAP to be considered.