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Housing Support Officer

  • Location

    London

  • Sector:

    Operations, Admin & Support

  • Job type:

    Permanent

  • Salary:

    £25k - 33k per year

  • Contact :

    shweta.prabhakar@harrishill.co.uk

  • Contact phone:

    020 7820 7320

  • Job ref:

    HQ00041825

  • Published:

    14 days ago

  • Consultant:

    Shweta Prabhakar

I am currently looking for an experienced Housing Support Officer for an amazing housing charity based in South London.  You will be a self-starter and efficient problem solver to excel in this exciting role. The job is located in Greenwich & Peckham, South London.

KEY RESPONSIBILITIES


• Supporting clients to access housing and other community services.
• Helping clients to understand benefits available to them.
• Ensuring clients live in a safe and secure environment.
• Carrying out health and safety assessments.
• Completing risk assessments with clients.
• Updating property records at regular intervals including utilities, fire and security. with input from colleagues and third-party suppliers.
• Handling the cash from weekly laundry machine collections from each of the 4 buildings.
• Maintaining, in the IT shared area, an audit trail of all activities relating to the job.
• Reporting to the Development Manager any legal or social issues which arise relating to clients.
• Undertake any other relevant duties as required or requested by your line manager.

PERSON SPECIFICATION
• Clear and concise written and spoken communication skills.
• Ability to present written information in a structured and balanced way appropriate to the needs of the reader.
• IT skills at a strong level enabling use of associated applications in the IT shared area.
• Maintaining CRM; Sales force preferable.
• Experience in tenancy support and sustainment.
• Experience of working with LHA supported tenants.
• Knowledge of current LHA working practices.
• Knowledge of HB & Universal Credit

Closing date: 9 AM, 28th October 2020