Information and Community Engagement Administrator

Information and Community Engagement Administrator

  • Location


  • Sector:

    Data Management, Operations, Admin & Support, General

  • Job type:


  • Salary:

    £10.67 - 10.67 per hour

  • Contact :

    Sekai Lindsay

  • Contact email:


  • Contact phone:

    020 7820 7307

  • Job ref:


  • Published:

    over 1 year ago

  • Duration:

    2 Months, 4 Weeks, 2 Days

  • Closing date:


  • Posted:


  • Consultant:


I am looking for an Information and Community Engagement Administrator for an amazing end of life charity. You will be a critical member of the team, ensuring that data from the charity's information line and services is captured and processed accurately.

Key Responsibilities:
Information Line Administration
Support the information team to provide timely, accurate and personalised responses to its information line callers
Accurately log all enquiries on the Raiser's Edge database
Send information and publications in the post and by email to members of the public following contacts to the information line as requested
Compile and send resources to stakeholders and organisations
Collate data and run weekly/monthly reports on the Raiser's Edge database, recording this accurately and sharing this learning with colleagues internally
Maintain records of stock levels, identifying when stock needs to be ordered
Assist the team to carry out high-quality service evaluation and monitoring to inform service development and reporting to funders
Assist the information and finance team to fulfil bulk publication orders
Arrange courier collection of publications for external conferences and workshops

Community engagement Administration:
Collate training packs and other materials for community engagement projects
Support the Community Engagement and Training Lead in organising and preparing for in-person and online meetings, including training and reflective learning sessions
Support the Community Engagement and Partnerships Manager to gather and record regular outcome monitoring from project partners
Process incoming mail
Assist with processing of donations and acknowledge donations in a timely manner, providing an end-to-end service which demonstrates how donors are valued
Support the Database Manager in ensuring that data held on the Raiser's Edge database is accurate and GDPR compliant

If you are immediately available and have the above skills and experience, please apply online today!