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Major Gifts Stewardship Coordinator

Job description

A great opportunity has arisen for a Temporary Major Gifts Stewardship Coordinator for the international humanitarian related charity based in London. An integral part of the Major Gifts team, this role and will be responsible for the stewardship of an existing portfolio of individuals, trusts and companies who have given a major gift to the charity, ensuring their continued support of charity (typically, but not exclusively, at the 5,000 25,000 level).


Key Responsibilities will include:

Take responsibility for an existing portfolio of individual, trust and corporate donors, following team procedures and working with others in the Major Gifts Team to ensure excellent stewardship and cultivation to maximise income for the charity
Work under guidance to make decisions on moving donors through the solicitation process, including seeking multi-year pledges from donors
Support on the administrative management of major gifts, including acknowledging major gifts income received, supporting on the process of team mailings, and ensuring information relating to major gifts income is accurate, up to date and well organised
Analyse portfolio of donors on a regular basis, working with colleagues to prepare solicitation plans for donors and match donors to projects and areas of interest
Prepare and deliver tailored thank you calls, letters and cards, proposals, reports and updates to donors
Where appropriate, organise and attend donor meetings
Assist with the organisation of and represent the charity at major donor events
Produce prospect research profiles as required
Update and maintain donor records on the donors database and other systems to ensure knowledge management and business continuity, complying with data protection legislation
Assist with reporting on Major Gifts team income, analysing trends and making sure opportunities for repeat funding are maximised
Liaise with colleagues in other teams and MSF operations to gather project information as required
Work as a full member of the charity fundraising team, handling telephone calls from donors and assisting with fundraising projects as and when required
Maintain commitment to the aims and values of the charity through proactive involvement in and attendance at charity and wider movement operational activities

In order to apply you should have the following skills and experience:

Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills
Ability to deal with people at all levels and from a wide range of backgrounds
Accuracy and excellent attention to detail
Proven organisational skills with experience of managing multiple tasks and prioritising effectively
Experience of working in an office environment, maintaining effective administrative systems and procedures
Flexible, can-do attitude and good team player this role involves working very closely and collaboratively with colleagues in the UK and overseas
Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
Computer literate and confident in using all Microsoft Office programmes