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Marketing and Communications Officer

Job description

A great opportunity has arisen for a Marketing and Communications Officer for a social enterprise in order to plan and implement communications and marketing campaigns to raise awareness of the range of services offered by the charity, while progressively improving organisational understanding of what works for different audiences. This will be a permanent role based in London

Key Responsibilities will include:

Field inquiries from stakeholders, journalists and media agencies.
Create press releases and statements as needed.
Develop, manage and update content for website, including SEO activities.
Maintain social media accounts - Twitter, Facebook, LinkedIn & Instagram.
Plan and create multi-media communications materials.
Provide analytics on social media campaigns for management reporting and guiding continuous improvement.
Produce, edit and distribute updates and materials for external and internal audiences,
Plan/create multi-media communications materials
Provide communications support for campaigns, key clients and projects
Provide all marketing and communications for our events portfolio which includes training courses, corporate events and key anniversaries. Manage the delegate experience from start to finish and ensure event materials are produced and distributed accordingly.
Provide analytics/reports on communication campaigns.
Ensure branding is consistent throughout all charity platforms and materials.

In order to apply you should have the following skills and experience:

Excellent marketing experience.
Significant knowledge of e-CRM systems (e.g. Mailchimp) and CMS.
Strong awareness and good knowledge of social media platforms
Excellent oral and written communication skills.
Ability to prioritise work, organise and deliver multiple tasks to deadlines.
Willingness to be an active team member.
Proactive approach to the organisation and its aims/beliefs.