A school based in Hammersmith are looking for a Network and Data Technician. This role is an opportunity to progress your career to the next level, providing senior level technical support for the school's data and voice services and assisting in managing our infrastructure. The successful candidate would need to provide senior level technical support for the school's data and voice service. You will be assisting the management, monitoring and maintenance of the school's ICT network infrastructure. You will be responsible for Installing and upgrading the ICT systems as required and ensure the integrity of the Schools ICT system is maintained.

Key responsibilities
Develop proactive procedures to ensure the smooth running of ICT systems
Work with the Network Infrastructure Manager to ensure escalated ICT issues are resolved
Work with the Data & Information Systems Manager on supporting and operating the schools MIS
Assisting with the setup of the school Portal.
Monitor and maintain ICT systems and undertake action to ensure consistent delivery of ICT services
Liaise with 3rd party suppliers to ensure a resolution of ICT incidents, as required.
Ensure robust data backup systems are in place and undertake periodic testing of the systems
Assist in the design, implementation and management of a comprehensive Disaster Recovery Plan
Manage ICT incidents to resolution in a structured way using a Service Desk tool
Ensure ICT changes are managed in a structured way


Person specification
To have, or be actively working towards an MCSA in Windows 10 or Windows Server 2016
Degree level qualification or equivalent
An outstanding career track record would be acceptable in place of many qualifications
Proven experience of server and network infrastructure
A strong and in depth technical understanding of ICT systems
Experience of diagnosing and resolving complex technical errors
Experience of providing advice and guidance to users in their use of ICT equipment
Experience of devising system procedures and policies
Experience of implementing ICT systems change
In depth knowledge of ICT technologies