Operations Manager

Operations Manager

  • Location


  • Sector:

    Operations, Admin & Support, Projects & Programmes, General

  • Job type:


  • Salary:

    £35k - 40k per year

  • Contact :

    Harriet Mountain

  • Contact email:


  • Contact phone:

    020 7820 7328

  • Job ref:


  • Published:

    over 2 years ago

  • Duration:


  • Closing date:


  • Posted:


A charity are looking for an Operations Manager to be responsible for the day to day operations of the London Office,the management of building operations, health and safety, facilities and related services within the office and line management of the Office Manager and Receptionist.

You will work with the Director of Operations to ensure compliancy with all regulators and to monitor all contracts the organisations enters into. You'll also be part of the internal Data Protection Working Group and will work with the DPO to ensure compliance across the organisation and to maintain up to date records.

You will be also responsible for the oversight of the financial processes conducted in the London office, in conjunction with the Director of Operations and the central finance team.

This is 1 year FTC initially.

Key Responsibilities:
-Line manage the Office Manager to ensure effective management of the London office building and compliancy with current building regulation and codes of practice
-Take the lead on health and safety matters, maintain up to date knowledge of all relevant health and safety legislation and ensure all health & safety policy and relevant procedures are updated accordingly
-Manage and monitor the Operations annual budget
-Maintain and routinely review a register of all service contracts and lease agreements, in conjunction with the Office Manager
-To maintain the Disaster Recovery & Business Continuity Plan
-Line manage the Receptionist, ensuring the reception function is run efficiently
-Ensure compliancy to all data protection regulations
-In conjunction with the DPO and GDPR team, create and maintain policies and procedures to ensure GDPR compliancy throughout the London Office
-Supporting the Financial Management of the London Office including overseeing all financial transactions, banking enquiries, invoices, finance contracts and vendor requests

Skills and Experience required:
-Experience of office management including, managing premises, facilities, procurement, management of office service contracts and providing administrative support
-Experience of leading and managing a team (including setting objectives, motivating staff, performance management
-Experience of creating and implementing health and safety procedures
-Working knowledge of relevant charity law/regulations in relation to corporate services such as governance, premises and facilities would be helpful
-Experience of drafting operational plans, and successfully introducing changes to systems, processes and services would be helpful
-Good numeracy skills for monitoring of budgets and financial processes
-Good IT skills with knowledge of Microsoft Office applications, in particular Microsoft Excel
-The ability to establish systems/procedures that increase efficiency and productivity
-Knowledge of charity accounting including Gift Aid, SORP and Companies Act accounting (desirable)