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Operations Manager

Job description

A charity based in London are looking for an Operations Manager. The successful candidate will be overseeing the day-to-day administrative operation of the organisation, managing and streamlining internal processes, overseeing contract developments, communicating information across the organisation, monitoring expenditure and collecting data to support (and track) reporting obligations.


Key responsibilities

  • Own, iterate and improve administrative systems across the organisation, to ensure smooth running and excellent communication.
  • Support relationships with external partners and networks including providing administrative support towards developing contracts, Memoranda of Understanding and partnership agreements as well as organising key meetings.
  • Own financial and budgetary processes within the organisation and facilitate auditing and reporting functions, including budget planning and reporting, and grant, invoice and expense processing.
  • Organise, attend and minute quarterly Board meetings, ensuring actions are communicated and followed up.
  • Oversee the recruitment and induction of new Board members.

Person specification

  • Significant operations and information management experience, ideally in a not-for-profit organisation
  • Understanding of finance and budget management, including income and expenditure, balance sheet and cashflow management
  • Knowledge and experience of developing, maintaining and updating an intranet / wiki / website content management system (eg WordPress)
  • Project management experience
  • Event management experience