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Operations Officer

Job description

Harris Hill is delighted to be working with an international animal protection charity in their search for an Operations Officer.

Location: Remote (UK-based, with monthly travel to London at own cost)
Salary: £25,000 – £28,000, depending on experience

This is a varied and fast-paced position covering administration, finance, data management, supporter services, recruitment support, and event coordination. As the first point of contact for many supporters and stakeholders, you will deliver outstanding service while supporting colleagues across the organisation.

Key responsibilities include:

  • Acting as a culture ambassador, supporting team communication and process improvements.
  • Providing supporter and donor care via phone, email, post, and social media.
  • Processing expenses, supplier payments, and supporting financial reporting.
  • Coordinating recruitment administration, inductions, and onboarding/offboarding.
  • Supporting team events, trainings, and external supporter activities.
  • Managing databases, ensuring accurate records and GDPR compliance.
  • Overseeing logistics, stock, and campaign materials.

We are looking for someone who is:

  • Proactive, solutions-focused, and able to balance multiple projects.
  • Calm, professional, and detail-oriented, with excellent communication skills.
  • Experienced in administration, operations, or project management (minimum 1 year).
  • Confident in managing competing priorities in a fast-paced environment.
  • Tech-savvy, adaptable, and eager to continuously improve processes.

This role is an exciting opportunity for a highly organised, detail-oriented professional to join a dedicated team working to protect animals worldwide. The successful candidate will play a key role in ensuring smooth internal operations and excellent supporter care.

For more information, please submit your CV to lizzy.clark@harrishill.co.uk.

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.