Back to jobs

Peer Support Administrator

Job description

I am currently looking for a part-time (21 hours a week) Peer Support Administrator for an innovative children's charity. This 2 months FTC will see you play a crucial role in assisting with the delivery of the peer support service to provide efficient and effective all-around support.
You will focus on supporting delivery of the emergency response to the Covid-19 pandemic to meet the surge in demand for local information, help, advice and support.
You will provide administrative support for engagement activities with single parents, local friendship groups and our online forum. They will assist our Peer Support Development Officers and Forum Support Officer with setting up meetings and activities and providing general admin support.
You will support the Peer Support team with research, data collection and entry, collating paperwork, quality checking, and producing management information reports.

Main duties:
To assist key personnel in the peer support team with general administration duties including taking minutes, sending correspondence and helping prepare monthly reports
To oversee the peer support inbox and direct requests as appropriate
To produce and manage monthly rotas for forum moderation
To manage group admin, including processing applications for new groups, closing of groups, managing group trackers and updating Salesforce
To support data collection, entry and analysis for service delivery
To produce monthly statistical reports of the peer support services where relevant
To prepare and distribute promotional materials, marketing mailings, training materials, and information
To undertake general engagement admin with single parent members and groups, e.g. issuing vouchers to beneficiaries, assisting with diary management and event planning
To compile and record information in single parents engagement with projects
To coordinate internal and externals meetings and events, including preparing agendas, and taking accurate minutes

If you are immediately available and have the above skills and experience, please apply online today!