A great opportunity has arisen for a Sales and Events Coordinator for a national charity who are working for equality and peace in order to support the generation of sales, through processing of conference enquiries and bookings within the Hospitality department and invoice customers.

Location: London
Salary: 29,457 per annum
Please Apply ASAP!

Key responsibilities:
To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required
To follow up all enquiries, preparing proposals where necessary and facilitating show rounds with potential clients to show them our facilities
Promotion of our facilities to new and existing clients through a pro-active approach
To prepare quotes in a timely fashion showing creative thinking and flexibly to win the business.
To gather information for function sheets and preparing them ready for distribution to all stakeholders
Processing all bookings and maintaining the function diary
To ensure function sheets are completed in good time for the following weeks events.
To meet and greet clients and assist them throughout their event as required
Cover weekend/evening events as required by the business to achieve the best customer experience.
Ensure correct & timely invoicing.
To work within the sales team to assist in achieving the team's targets
Ensuring all delegates are given appropriate sales and marketing material
To manage third party conference websites to ensure correct rates are submitted
To assist with sales drives, telesales campaigns and any administration tasks in the sales office.
Responding to and co-ordinating all internal meeting requests
Promotion of our facilities to new and existing clients through a pro-active approach
Establish / develop relationships with conference booking agents and clients for meeting rooms at Friends House to ensure maximum exposure and increase revenue.
Interact with clients via telephone, email correspondence and face to face meetings to process enquiries and conference bookings.
Ensure that correspondence including the new customer form is correctly recorded, and authorized
Generate additional revenues by up-selling products and services as appropriate.
Ensure special requests are correctly noted and communicated appropriately within the department.
Record agreed costs to ensure correct billing for all client functions. Secure deposits and credit verification as necessary.
Use room bookings software to ensure correct logging of bookings and maintain / update customer database records.

Person specification:
Knowledge of Microsoft Office
experience in a customer service role
High standard of numeracy and literacy
Excellent telephone manner and ability to communicate effectively with customers