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Senior Database Officer

Job description

A charity based in Angel is looking for Senior Database Officer. This is a high-energy varied role and the post holder will be expected to manage and push forward multiple work activities simultaneously. The core focus of the role is in delivering data selections and exports to all teams in the Supporter Engagement directorate. As such, a solid working knowledge - and experience of CRM database (ideally the Raiser's Edge).

Key responsibilities
Working with the Data Manager and all Supporter Engagement teams, the post holder will ensure data selections are delivered accurately, cleanly and on time working to an agreed process
Proactively liaise with supporter facing teams to ensure clarity regarding upcoming selections and potential overlaps between audience groups
Manipulate data exports to ensure consistent formatting and structures before releasing the selection to our internal stakeholders
Perform quality control tasks on data selections to ensure accuracy before releasing the selection to our internal stakeholders
Identify inconsistencies in data schema used and propose improved structures for implementation
Substitute for the Database Manager in meetings and as the first point of contact as required.
Person specification
Considerable experience of working with a contact management database with a demonstrable understanding of the single customer view
Excellent understanding about how data can be used to drive a variety of disparate income streams with different audiences
Sound understanding of direct marketing practices
Experience of providing database training and documentation to users


Closing date: 13th May 2019