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Services Administrator

Job description

A charity based in London are looking for a Services Administrator. This post will have particular responsibility for providing responsive and effective administrative support to the Services department and support the Administration Manager to ensure the smooth running of Head office.

Key responsibilities

Act as a point of first contact for the services, responding to and redirecting queries as appropriate
Establish and maintain effective administrative and monitoring systems and resources
Be responsible for the data used in reporting to local authorities
Be responsible for daily checks in incoming emailed professional referrals for the charity
Be confident in the use of our case management system and able to support remote staff with basic IT and admin problems
Assist in the production of reports, statistics, project evaluations, fundraising applications and progress reports when necessary.

Person specification

Strong administrative and organisational skills and the ability to consistently meet deadlines.
Experience of collating data, ensuring accuracy and contributing to the production of reports
Experience of collating data, ensuring accuracy and contributing to the production of reports