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Social Media Coordinator

Job description

Harris Hill is working with a National children's charity in their search for a Social Media Coordinator to cover an interim post of 4-8 weeks.

This role is full time and carries the 3 main areas of responsibility.

Act on the frontline of our main social media channels by interacting with our online community, ensuring they receive the beset level of support through effective moderation and strong community management.
Inspire and mobilise people on our social channels to give their time, money and voice to our cause.
As the first point of contact for supporters across our social channels the Social Media Community Coordinator will be an advocate of our organisation, our brand tone of voice and messaging in order to respond to comments in an engaging, informative and on-brand manner.

Skills and experience:
Ability to work through notifications and inboxes across multiple platforms in a regimented way, with excellent accuracy attention to detail.
Excellent written and verbal communication skills Proven track record in being able to prioritise tasks
Can be proactive and demonstrate you know how to use your initiative.
Well organised and self-motivated enabling you to multi-task
Ability to empathise with all channel followers, whilst providing an excellent level of customer service
Reliable response times and desire to problem solve Proficient with Microsoft 365: Word, Excel and Outlook. Ability to work within safeguarding frameworks/s