£36,963 per year
over 1 year ago
International development charity is seeking a Stewardship and Campaigns Officer to manage and develop the organisation's stewardship programme ensuring donors receive excellent communications including building excellent relationships with third party suppliers and working in collaboration with other teams.
- Manage and develop the donor stewardship programme to increase donor loyalty from supporters giving up to 10k, this includes sourcing and developing content from field staff.
- Work closely with third parties to improve thanking processes and producing bespoke communications for the charity's audiences.
- Work with the Supporter Care Manager to ensure content and thanking processes are in place for the wider fundraising team
- Work closely with the digital team to ensure content is accurate and thanking messages are consistent on and offline
You will have:
Experience working in the UK charity sector, in a fundraising capacity, and/or direct marketing with responsibility for customer relationships.
Experience working with creative and print agencies for the production of direct marketing materials.
Excellent planning skills with an ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
Experience in relationship management and liaising with 3rd party external suppliers.