I am currently looking for a Supporter Care & Development Assistant to provide an excellent service to supporters and network groups for an amazing environmental charity. You will be responsible for processing donations and keeping all data accurate and up to date.

Main duties:
Assist in the delivery of an organisation-wide, supporter-centric approach to the charity's supporter care, ensuring the best possible long-term supporter relationships
Assist in the delivery of operational strategies to retain and maximise the value of donors/members
Assist in the implementation of solid supporter care procedures and systems
Provide excellent customer care to current and potential supporters and donors
Collating and checking financial information on membership income to produce reports for own and other teams and network groups
Processing of payments and orders, logging and resolution of enquiries, requests and complaints, and other associated administrative tasks
Other administrative duties including Reception cover and processing incoming and outgoing post

If you are immediately available and have the skills and experience required, please apply online or contact Sekai today!