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Supporter Care Assistant

Job description

I am working with a well-known charity to recruit three Supporter Care Assistants for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Supporter Care Assistants x 3 (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: June – December 2025
Hours: 34 hours per week
Start date: 9th June | Offers by: 30th May

Key responsibilities:

  • Handling phone and email enquiries from campaign participants

  • Logging supporter interactions and updating records in the CRM

  • Processing donations accurately

  • Sending thank-you cards as part of the donor journey

Ideal candidates will be:

  • Warm, personable, and confident speaking with supporters

  • Comfortable managing calls and admin tasks simultaneously

  • Detail-oriented and organised

  • Based in London (due to office-based days)

  • Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

Get in touch today to register your interest – interviews happening quickly.