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Supporter Care Co-ordinator

  • Location

    London

  • Sector:

    Operations, Admin & Support

  • Job type:

    Permanent

  • Salary:

    £22.8k per year + Benefits

  • Contact :

    zach.stuhldreer@harrishill.co.uk

  • Contact phone:

    020 7820 7332

  • Job ref:

    HQ00037935

  • Published:

    26 days ago

  • Duration:

    Permanent

  • Closing date:

    15 November 2018

  • Posted:

    01 October 2018

  • Consultant:

    Zach Stuhldreer

I am currently working with a brilliant Children's charity in order to place their new Supporter Care Coordinator at their office in central London. In this role, you will report directly to the Supporter Care Manager and will aim to provide a high level of support to customers and supporters of the Charity. This is a 12 month fixed term contract

Main duties:

* Support business development initiatives
* Make outbound, relationship building telephone and e-mail communications
* Undertake financial processing and fulfilment
* Provide a high quality of service and act as the first point of call for customers and supporters
* Deal with and track any inquiries or complaints

Key skills:

* Experience of working within a customer service orientated environment
* GCSE in English and Maths or equivalent
* Excellent ability and willingness to develop and grow customer relations
* A demonstrable positive attitude and the ability to take initiative

If you feel that you have the relevant skills please send forward your up-to-date CV. Please also note that only successful candidates will be contacted further.