Back to jobs

Communications Lead - 4dpw

Job description

Harris Hill is urgently seeking a Communications Lead on a 4dpw basis within a national girls and young women's charity. This role is an immediate start until August.

Main responsibilities:
To lead the implementation of an ambitious membership strategy to deliver excellent communications to the community (girls and volunteers) that drives behaviour change and pride, as well as retention.

To deliver engaging campaigns to the membership, ensuring our strategic plan and annual business plan is implemented and understood by membership

To directly line manage Communications Officers as well as managing partners and suppliers as required.

To have an expert knowledge of audiences, their perceptions of the organisation, and their communication needs.

Duties:
Leadership and Strategy
To work with the Communications Manager to lead the delivery of a bold and motivating member communications strategy
To manage and develop the Communications Officer(s), identifying communications knowledge and skills gaps in the team and seeking training and support to fill them.
To lead and support on campaign development, briefing and planning to ensure strong and engaging messaging and campaigns that champion girls voices.
Operational Delivery
To lead the delivery of cross-team projects, communications plans and campaigns involving many disciplines, contingencies, stakeholders and risks with clear and compelling messages and engaging content.
To lead the delivery of communications plans supporting cross-organisational strategic priorities and work-plans, and to lead proactive communications planning processes.
To be innovative about using a wide range of digital and other communications channels - including website, email and social media - to engage our key audiences
To work with agency partners, where required, and the Membership Communications Officers to deliver engaging content that ignites pride, with input from other teams across the directorate.
To create and gather effective feedback from members at all levels, including through our membership and ensuring that members are consulted, and their views are heard.
To lead cross directorate communications planning ensuring input from other teams, and ensuring content is multi audience focused.
To work closely with the PR and Marketing team to ensure messages and campaigns to our membership and external audiences are co-ordinated and aligned.
To lead on liaison with relevant colleagues in the Countries and Regions to develop effective, coordinated member communications.
To work with colleagues to build accurate and useful data about the current awareness, perceptions, behaviours and channel engagement of our internal audiences and use this data to inform our communications planning and strategy and make improvements.
To work with the Communications Manager to manage risk and crises where relevant. To develop proactive and strategic communications for members very quickly or under pressure in response to manage fast-moving or crisis situations.
Develop and promote training, toolkits and guidance for our communications channels, and the wider communications ecosystem, encourage all staff and volunteers to follow best practice, champion the tone of voice and appropriate policies.

If you can be readily available ad feel you can offer support to this cause, please apply for more details.