Customer Support Administrator
Job description
I am currently looking for an outstanding Customer Support Administrator for an amazing environmental charity. This role will see you will deliver excellent customer service and support customers, dealing with face to face enquiries, on the phone and in written communications and providing general administration and financial support.
Main duties:
Front of house and Reception duties, ensuring that all enquiries are managed in a friendly, helpful, professional and conscientious way.
Produce accurate and timely communication for customers through telephone calls, notice boards, post, email, social media and the website.
Coordinate the organisation of events and functions, for both internal and external customers.
Cash handling for licences, electric cards, laundry and lockage's.
Provide administration services including managing the post, booking meetings, organisation of occupational health visits, training, building management and equipment servicing.
Produce accurate and clearly presented reports that support the needs of the business.
Maintain accurate and well organised systems of records.
Use SAP to provide financial and administration services to the waterway, to ensure effective ordering of materials and supplies, to work with notifications and other financial processes.
Provide support to ensure the effective running of the charity's welcome stations.
If you have the above skills and experience and are immediately available, please apply online or contact Sekai today!