Database Manager

London Permanent
35,700 - 38,000 plus generous benefits package

At SPANA we care for an often-overlooked workforce: the millions of donkeys, horses, mules, camels and elephants who are vital to the livelihoods of over a billion people in the world's poorest communities, yet whose hardworking lives are often short and painful with no access to veterinary treatment.

We're committed to improving the welfare of working animals, but we firmly believe in looking after our people properly too. So while we're a small charity (in terms of numbers, but certainly not in ambition or reach!) we have one of the most extensive benefits packages in the sector, providing real support for our staff and helping to make this a fantastic place to work.

This includes many of the things you might expect like discounted gym membership, an optional private healthcare scheme, childcare vouchers, eyecare vouchers and a cycle to work scheme but also a full employee assistance programme, a superb employer-contributory pension scheme where we make a 10% contribution for every 5% of your own, and we've even partnered with a local lettings agency to provide significant staff discounts on fees and cut the costs of renting.

There are plenty of other great reasons to join us though, like our professional but positive, friendly and supportive culture where everyone pulls together to help each other out when needed, whatever their day-to-day role. We're a small organisation with a strong team work ethic, so while you'll only need experience in the areas covered in the job description below, over time you're likely to find yourself getting involved in much more besides, broadening your experience all the time and bringing plenty of variety to your role.

It's also thanks to being a smaller organisation that you won't be boxed into a long-established position where everything's set in stone. All of our roles and remits evolve in line with the needs of the organisation and the strengths of our people, so if you'd relish the challenge of shaping your role as you progress, regularly taking on new and different tasks, you'll feel right at home here.

The Database team operates and manages SPANA's database of more than 200,000 supporters. Using Raisers Edge, the team is responsible for ensuring supporter data is stored and used efficiently, effectively and legally; generates data selections for charity mailings (print and online); and provides vital support (including analytics and reports) to fundraising colleagues. The team plays a key role in SPANA's mission to maximise support and voluntary income for its work across the globe.


Key responsibilities include:

Actively promote best practice for data entry and appropriate data handling, including working to Data Protection guidelines and GDPR.
Project manage various Raisers Edge system enhancements in co-ordination with other departments and suppliers to ensure projects are effectively coordinated and delivered on time and to budget.
Review and document current data processes, ensuring SPANA is following best practice in data management whilst efficiently pursuing fundraising objectives.
Provide training as required to all database users in order to help them achieve their own objectives.
Generate and deliver segmented data selections for supporter communications, including direct mail appeals and e-communications.
Provide line management support to the Database team
Provide an expert resource to internal and external stakeholders with regards to data analysis.

Who we're looking for:


Experience of maximising user experience for a large, complex database

Significant experience of using Raisers Edge

Experience of producing data selections involving complex segmenting and targeting for marketing

Demonstrable experience of providing bespoke reports and analysis for internal stakeholders


If you'd like to find out more or to apply, please contact Shweta Prabhakar Shweta.prabhakar@harrishill.co.uk

If you have the stated requirements then please apply to Harris Hill with your up to date CV and Cover Letter. Please note that only suitable candidates will be contacted with further information.

Closing Date: 8th October 2018