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Database Officer

Job description

A leading children's, family and learning disability charity based in North London are looking for a Database Officer.

Key responsibilities

Provide full database (Raiser's Edge) support to the Fundraising department, including building of queries, exports, imports, reports etc.

To work closely with relevant members of the department and organisation so that the donor database can be segmented into target groups and appropriate files are prepared, for mailing, telephoning, emailing, Marketing campaigns, etc.

To help deliver Raiser's Edge training to Fundraising staff both new starters and refresher training and ensure process documents are up to date, continually developing the 'super user group' knowledge and capacity.

To help maintain processes and procedures regarding integration of other relevant data into Raiser's Edge, eg Volunteering, Trading and Services.

To carry out data cleaning / database health checking processes, ensuring that files are regularly cleaned and updated.


To be an active member of the Fundraising department and to work on any other initiatives as seen fit by the Director of Fundraising or the Head of Challenges and Donor Care.

Person specification


To maintain standard of dress that is appropriate to role and in accordance with the organisation's dress policy.

To maintain confidentiality at all times and to ensure respect for, proper observance of and adherence to the charity's confidentiality policy for all staff.

To attend regular supervision sessions with line manager, regular team meetings and undertake relevant training as and when required.

To take all reasonable care of the health and safety of her/himself and of other persons who may be affected by her/his acts or omissions. As regards to any duty or requirement imposed upon the organisation by or under any of the relevant statutory provisions, to co-operate with the organisation as far as it necessary to enable that duty or requirement to be performed or complied with.