Day Services Team Leader

Day Services Team Leader

  • Location


  • Sector:

    Fundraising, Operations, Admin & Support, General

  • Job type:


  • Salary:

    £28k per year

  • Contact :

    Shweta Prabhakar

  • Contact email:


  • Contact phone:

    020 7820 7320

  • Job ref:


  • Published:

    almost 2 years ago

  • Closing date:


  • Consultant:


A homelessness charity based in Woking are looking for a Day Services Team Leader. The charity are looking for someone with management experience who can work in a busy, but rewarding environment who has compassion and empathy towards the charity. The role is perfect for someone who has pre-existing management skills along with plenty of creativity and the ability to think on their feet. It is essential you share a passion for supporting people with a multitude of complex needs and that you have experience of working with people to achieve their goals and aspirations.

Key responsibilities:

Ensure the smooth running of all services in line with contract requirements
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service.
Direct line management of day staff including Outreach Team (Assertive Outreach, Generic Outreach and Criminal Justice workers), Prop Day Centre Team, volunteers and Kitchen Supervisor.
Work with the Chief Operating Officer to set targets and monitor performance of the team
Help develop housing opportunities through good working relationships with housing providers and local authorities.
Support staff to provide appropriate, holistic support to our clients including delivering workshops.
Record all contact with clients electronically in a timely manner ensuring accuracy at all times.
Recording and securing all paper documentation according to the Data Protection and Confidentiality policy.

In order to apply you should have the following experience:

Experience of supporting clients with marginalised needs
Line management experience
Experience of delivering a customer focused service
Being able to produce or managing a budget
Experience of developing and delivering policy and procedures
Experience of using a database and creating reports
Experience in managing volunteers