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Day Services Team Leader

Day Services Team Leader

  • Location

    Woking

  • Sector:

    Operations, Admin & Support

  • Job type:

    Permanent

  • Salary:

    £28k per year

  • Contact :

    Shweta Prabhakar

  • Contact email:

    shweta.prabhakar@harrishill.co.uk

  • Contact phone:

    020 7820 7320

  • Job ref:

    HQ00041619

  • Published:

    about 1 month ago

  • Closing date:

    2020-07-30

  • Consultant:

    #

A homelessness charity based in Woking are looking for a Day Services Team Leader. The charity are looking for someone with management experience who can work in a busy, but rewarding environment who has compassion and empathy towards the charity. The role is perfect for someone who has pre-existing management skills along with plenty of creativity and the ability to think on their feet. It is essential you share a passion for supporting people with a multitude of complex needs and that you have experience of working with people to achieve their goals and aspirations.

Key responsibilities:

  • Ensure the smooth running of all services in line with contract requirements
  • Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service.
  • Direct line management of day staff including Outreach Team (Assertive Outreach, Generic Outreach and Criminal Justice workers), Prop Day Centre Team, volunteers and Kitchen Supervisor.
  • Work with the Chief Operating Officer to set targets and monitor performance of the team
  • Help develop housing opportunities through good working relationships with housing providers and local authorities.
  • Support staff to provide appropriate, holistic support to our clients including delivering workshops.
  • Record all contact with clients electronically in a timely manner ensuring accuracy at all times.
  • Recording and securing all paper documentation according to the Data Protection and Confidentiality policy.

In order to apply you should have the following experience:

  • Experience of supporting clients with marginalised needs
  • Line management experience
    • Experience of delivering a customer focused service
    • Being able to produce or managing a budget
    • Experience of developing and delivering policy and procedures
    • Experience of using a database and creating reports
    • Experience in managing volunteers

The closing date is Tuesday 4th August 2020.