Harris Hill are delighted to be supporting Consumers International in their search for a Head of Programme (Digital Finance).

Job title: Head of Programme (Digital Finance)

Location: Remote work (global)

Managed by: Director General

Contract: Fixed-term contract (until September 2024), Full-time

Salary: £50,000 per year

The organisation:

Consumers International is the only global membership organisation for consumer groups around the world, bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of consumers everywhere. They work with their members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. Representing and empowering consumers, they are their voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services. Their work shapes the future for consumers in food, finance, energy, mobility, sustainable consumption and more.

The role:

The Head of Programme (Digital Finance) is a newly created role at Consumers International to oversee the delivery of a major digital financial services programme, that will impact the lives of millions of people across the world.

The programme seeks to change the way consumers interact with digital financial services and bring about a fair digital financial marketplace which is accessible to all consumers. The programme supports consumer associations to influence decision-makers to implement consumer-centred digital financial services policy and products. It will implement a range of interventions which will strengthen the consumer advocacy movement, elevate independent consumer voice, and champion the role of consumer representation in decision-making processes at the national, regional and international level. The programme has been designed in partnership with Consumers International’s membership and key marketplace stakeholders.      

We are looking for an inspirational programme leader with extensive experience working in or with lower- and middle-income countries. The Head of Programme (Digital Finance) will be responsible for the delivery and success of the programme and leading the programme’s advocacy internationally. They will oversee the training, monitoring and evaluation, programme learning, reporting and stakeholder engagement. They will manage a Programme and Engagement Manager (Digital Finance) and a Training Lead (Digital Finance).

The Head of Programme (Digital Finance) will have a passion for, and be experienced in, digital financial services and be knowledgeable about consumer protection and empowerment. They will manage this programme from January 2022 to completion in September 2024, ensuring the sustainability of the programme beyond this date.

Person specification

• Proven experience of a successful international development programme
• Experience organising for social change and strategic campaigning and political advocacy
• Experience in monitoring, learning and evaluation
• Experience building stakeholder engagement and partnerships with governments and businesses
• Experience of working in a small team environment
• Project management experience including project design, coordination of logistics, budgets, coordination of project staff, monitoring and evaluation and reporting to senior staff
• Experience of working in or with lower- and middle-income countries
• Experience of multi-stakeholder management across countries 

If you would like to receive the full job description for this role, with details on how to apply, please contact Shweta Prabhakar:   Shweta Prabhakar:Shweta.Prabhakar@harrishill.co.uk | 020 7820 7320 

We will be reviewing applications on an on-going basis until 17:00 (BST) on the 12 December 2021 – early application is recommended as interviews are ongoing.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships