Head of Insight & Impact

Location: Rugby

Reports to: COO

Salary: 60,000

Full-time, permanent

As an occupational charity that helps the community thrive by equipping individuals with the practical, emotional, or financial tools to manage whatever's in front of them, from everyday situations to exceptional lifechanging circumstances.

Role mission

Part of the leadership team responsible for collectively leading the development and implementation of charity's strategic vision, participating, and engaging in business strategy and planning to optimise the charity's performance and strategic position.

Effectively leading and taking full ownership of charity's insight and impact capability, and all related organisational objectives on a day-to-day basis, to provide quality insights and foresight, data analytics and information visualisation that puts data and knowledge at the centre of our business strategising and decision making; thereby delivering 'always relevant' support to improve good health within the profession. This role will include deputising for the COO on occasion.

Role core purpose

• Contribute to the strategic direction and operational effectiveness of the charity
• Lead the development and implementation of a strategic plan that meets the charity's insight and impact objectives and requirements
• Build capability and capacity within, and around, the team to support the delivery of the strategic plan
• Liaise and collaborate with the whole charity leadership team ensuring plans and activities are for the good of the organisation. Promote and encourage effective team working
• Deliver on key performance indicators (KPIs) across the charity, aiming to deliver continuous improvement, and set KPIs for delivery across all managed areas being accountable for monitoring and reporting on performance, and evaluation to achieve greater impact and return
• Review and continuously improve business models and processes to reflect contemporary working practices, adopting new technology, security, and innovation to support agility and efficiency gains and compliance
• Effective budgetary management, forecasting, financial control, and management of expenditure across managed areas to derive best value and impact
• Identify and manage risk for managed areas including continuous review of robust continuity measures Proactively promote safeguarding practice, EDI, health and safety, and the wellbeing of all employees and stakeholders
• Complete and remain up to date with mandatory training

Personal specification

• Significant experience of leading a team across all levels, and growing individual and organisational capacity
• Proven leadership and management skills, engaging in a collaborative way across all levels/teams in an organisation including a Board of Trustees
• Broad understanding of operations and issues in a charity
• Solid understanding of varied research/evaluation methods and social value frameworks to ensure multiple views of impact emerge
• Experience of developing and applying appropriate methods and data to understand the contribution an organisation and its partners can/are making to social situations
• Demonstrable experience of working with colleagues from different teams, engaging colleagues to build a strong insight led learning culture
• Understanding and ability to uphold research ethics and GDPR standards
• Sound budgetary management and forecasting
• KPI setting and reporting

Applications are being reviewed and interviews arranged on a rolling basis.

If you would like to receive the full job description for this role, with details on how to apply, please contact Shweta Prabhakar: shweta.prabhakar@harrishill.co.uk