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Income Officer

Job description

I am excited to be working with a fantastic charity in search of a part-time (21 hours per week) temporary Income Officer on a 3-month temporary contract (possible temp to perm). This is an immediate start London based hybrid role with training and onboarding in office.

Join a purpose-driven finance team in a not-for-profit housing and support organisation. We're looking for a detail-oriented Income Officer to oversee income processing, primarily focusing on rent and service charges, alongside fundraised income.

Key responsibilities:
•    Manage rent accounting processes, tenant accounts, and housing-related income accurately and efficiently.
•    Liaise with internal teams and external agencies to support tenants and maximise housing benefit income.
•    Maintain and reconcile income records, ensuring data integrity across rent, donations, and commercial income.
•    Process direct debits and tenant payments, resolving account queries in a timely and professional manner.
•    Support fundraising income recording and ensure compliance with Gift Aid and accounting standards.
•    Produce reports on arrears, KPIs, and aged debtors; assist with audits and financial reporting.

About you:
•    Strong finance administration experience, ideally within housing or the charity sector.
•    Confident using spreadsheets, accounting systems, and housing management software.
•    Excellent attention to detail and communication skills.
•    Proven ability to manage workload, meet deadlines, and work both independently and as part of a team.
•    Good knowledge of rent collection, welfare benefits, and debt recovery practices.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!