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Individual Giving Assistant - 20hpw

A health/medical charity in central London, seek an IG Assistant for 4 weeks+ on a full (36hpw) or part time (20hpw), temporary basis.

Key Responsibilities
To carry out administrative tasks including thanking donors, entering information onto CARE database and fulfilment of materials
Work closely with the Supporter Care Manager to provide high levels of customer care to donors via telephone, email and letter as appropriate.
Accurate keeping of data and all information relevant to individual giving and legacy fundraising.
Accurately monitor and log all incoming postal donations on CARE database. Administer timely acknowledgments to all donors.
Carry out other duties as required by the Director of Fundraising and the Head of Individual Giving and Legacy

Essential experience:
Essential
Relevant and demonstrable experience of administration in an office setting
Experience of undertaking projects independently and seeing projects thorough to completion
Experience of using databases to record accurate and up to date information
Direct experience of delivering high quality customer/supporter care
Excellent computer skills and working experience of MS Office (Word, Excel, Internet Explorer, Outlook.)=