Individual Giving Assistant

Individual Giving Assistant

  • Location


  • Sector:

    Fundraising, Operations, Admin & Support, Marketing & Communications

  • Job type:


  • Salary:

    £11.27 - 11.27 per hour

  • Contact :

    Sekai Lindsay

  • Contact email:


  • Contact phone:

    020 7820 7307

  • Job ref:


  • Published:

    8 months ago

  • Duration:

    3 Weeks

  • Closing date:


  • Posted:


  • Consultant:


I am delighted to be working alongside an amazing developmental disability charity in search of a part-time (21 hours per week) Individual Giving Assistant. As an integral member of the Individual Giving Team, the IG Assistant is responsible for supporting the Team and being the first point of contact for enquiries.
The main objective will be to support the Legacy and In Memory Fundraising Manager to deliver our legacy and in memory fundraising programmes.
This role will also provide support on the wider Individual Giving Team to deliver compelling Direct and Digital marketing, events, and administration tasks.
Supporting Legacy and In Memory Fundraising Manager to manage the stewardship our legacy and in memory supporters; answering legacy enquiries and thanking our much-valued tribute fund holders.
Supporting the legacy case administration programme by providing solicitors and lay executors with initial stock responses e.g. providing to them our bank details on request.
Supporting the Individual Giving Lead and wider IG Team with Direct and Digital Marketing across acquisition, retention and stewardship campaigns. Also, assisting in the delivery of the Annual General Meeting. This will include member communications for the event and liaising with the venue for room bookings, AV requirements, catering and all other needs
Working with the Data and Supporter Care teams, writing briefings as required in the production of supporter communications and events
Support delivery of member communications, including quarterly e-newsletters, retention and welcome emails
Moderate, facilitate and promote the exclusive members' only Facebook group
Compose and update member communications, including leaflets, welcome communications and administrative letters
Field enquires for the wider Individual Giving team
To be an effective member of the Individual Giving Team and wider National Programmes directorate sharing best practice and working collaboratively with colleagues to maximise opportunities

Ability to be creative and innovative when supporting with fundraising projects
Ability to build strong and constructive working relationships with a diverse range of colleagues, supporters and stakeholders
First class written and verbal communications, willing to speak confidently on the telephone
A commitment to attention to detail
Experience of working with an internal Data and Supporter Care team
Time management skills in order to manage multiple projects and deadlines
Familiarity with Microsoft packages (Word, Excel, Outlook, PowerPoint)

Understanding of the current landscape and trends as regards charity fundraising events
Understanding of charity supporter motivations

Experience of working within a fundraising, marketing or customer service environment
Experience in event organisation
Customer relationship management experience
Experience of delivering marketing and communications plans
Experience of working with agencies and suppliers

If you have the above skill sand experience and are immediately available, please apply online today!